Job Description
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Patient Services Coordinator/UKHC |
|---|---|
| Requisition Number | RE54218 |
| Working Title | Patient Services Coordinator - Bone and Mineral Metabolism Clinic |
| Department Name | M5500: AMB - Internal Medicine |
| Work Location | Lexington, KY |
| Grade Level | 07 |
| Salary Range | $17.50-27.31/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 5 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs. |
| Shift | Monday – Friday, Day Shift; primarily 8:00AM – 5:00PM (40 hrs/wk); other hours/schedule as needed |
| Job Summary | This position is located within the Bone and Mineral Metabolism Clinic. This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. |
| Skills / Knowledge / Abilities | MS Windows, EPIC, Telephone etiquette, customer service |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | Previous experience in customer service, medical office, or care coordination experience. |
| Deadline to Apply | 05/06/2026 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * How many years of paid work experience do you have in scheduling patient services or procedures?
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years up through 5 years
- More than 5 years
- * How many years of paid work experience do you have in customer service?
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years up through 5 years
- More than 5 years
- * Please indicate your years of full-time, paid employment experience working with a multi-disciplinary medical team.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please choose the answer that best describes your years of paid, full-time computer experience in a healthcare setting with scheduling, obtaining authorizations, and/or electronic medical records.
- None
- More than 0, up through 1 year
- More than 1 year, up through 2 years
- More than 2 years, up through 3 years
- More than 3 years
- * Please indicate your years of full-time, paid employment experience working as a CMA, SRNA, or Clinical Services Technician.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
Applicant Documents
Required Documents
- Resume
- Cover Letter
Equal employment opportunity, including veterans and individuals with disabilities.
PI284228826