Mortgage Receptionist/Office Administrator; BR 13

About Texana Bank, N.A.

Texana Bank first opened its doors in 1914 in Linden, Texas. In the past century, banks in our region have come and gone, but Texana is different. At Texana, we believe in growing for the right reasons — to better serve you.

Texana now boasts four full service branches throughout East Texas, in addition to two branches in Arkansas. We also have several mortgage offices to serve you. We’ re bringing honesty back to banking. Our staff has the tools and knowledge to help you achieve your goals faster. At Texana, we call you by name, and we’ re personally invested in your success. We’ re not going anywhere.

JOB SUMMARY: Mortgage Receptionist / Office Administrator’s primary role serves as the first contact for customers, greeting them, answering phone calls, and directing visitors; as well as performing various tasks such as scheduling meetings, organizing files, answering phones, and providing clerical support.

ESSENTIAL FUNCTIONS:

• Administrative Support: Providing general administrative support, such as filing, data entry, and preparing documents.
• Managing Correspondence: Handling and distributing incoming and outgoing mail, emails, and other forms of correspondence, answering phones / transferring calls.
• Minor assistance on loan-related matters from customer inquiries.
• Organizing and Maintaining Records: Organizing and maintaining office files, records, and documents.
• Ordering Office Supplies: Managing and ordering office supplies and equipment.
• Ensuring the office and reception area is tidy and well-maintained.
• Assisting with Other Tasks: Assisting with other administrative tasks as needed, such as preparing presentations, managing budgets, or coordinating events, errands as necessary.

QUALIFICATIONS:

• Minimum of three (3) years related experience.
• Bachelor’s degree or equivalent.
• Proficiency in MS Office Suite
• Ability to function independently in a multi-task environment as well as part of a team.
• Strong verbal and written communication skills.
• Strong organizational skills and detail oriented.
• Ability to communicate with company employees, future and current customers, by phone, in person, or through email correspondence.

Equal Opportunity Statement: Texana Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law.

Texana Bank Mortgage

1680 Keller Parkway

Keller, Texas 76248

PI284096363