Guest Services Representative - POOL
- AtlantiCare Regional Medical Center
- Egg Harbor Township, NJ, USA
- Apr 26, 2026
Job Description
AtlantiCare Regional Medical Center
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Description
POSITION SUMMARY
The Guest Service Representative is responsible for providing the highest level of customer service to center members and the public, as it relates to the Life Center facility and membership information.
The Guest Service Representative is responsible for overseeing the enrollment procedures and ongoing customer satisfaction and member retention. This position assists in sales and maintaining pro shop merchandise.
This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
QUALIFICATIONS
EDUCATION: High School diploma required, Associate or Bachelor's degree preferred.
LICENSE/CERTIFICATION: BLS Certified annually required within 90 days from date or hire or transfer. Effective 1/1/2021, existing incumbents with Heart Saver will be required to renew with BLS, all new hires effective this same date is required to have BLS.
EXPERIENCE:
PERFORMANCE EXPECTATIONS
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.
WORK ENVIRONMENT
Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. This position requires frequent walking and standing and occasional lifting up to 20 lbs.
The essential functions for this position are listed on the Assessment and Evaluation Tool.
Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.
Job Category
Life Center
Hours Per Week
0.01
Weekends Required?
Yes
Holidays Required?
Yes
Shift
Varies
Posititon Status
Per Diem/Pool
Job Details
Pay Range
$15.606 - $19.508
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
Equal employment opportunity, including veterans and individuals with disabilities.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Description
POSITION SUMMARY
The Guest Service Representative is responsible for providing the highest level of customer service to center members and the public, as it relates to the Life Center facility and membership information.
The Guest Service Representative is responsible for overseeing the enrollment procedures and ongoing customer satisfaction and member retention. This position assists in sales and maintaining pro shop merchandise.
This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
QUALIFICATIONS
EDUCATION: High School diploma required, Associate or Bachelor's degree preferred.
LICENSE/CERTIFICATION: BLS Certified annually required within 90 days from date or hire or transfer. Effective 1/1/2021, existing incumbents with Heart Saver will be required to renew with BLS, all new hires effective this same date is required to have BLS.
EXPERIENCE:
PERFORMANCE EXPECTATIONS
Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.
WORK ENVIRONMENT
Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. This position requires frequent walking and standing and occasional lifting up to 20 lbs.
The essential functions for this position are listed on the Assessment and Evaluation Tool.
Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.
Job Category
Life Center
Hours Per Week
0.01
Weekends Required?
Yes
Holidays Required?
Yes
Shift
Varies
Posititon Status
Per Diem/Pool
Job Details
Pay Range
$15.606 - $19.508
Pay Transparency
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
Equal employment opportunity, including veterans and individuals with disabilities.
PI284106879