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Workforce Development Center Manager (Supervising Development Specialist)

Job Description

The County of Riverside's Housing and Workforce Solutions Department is seeking a Supervising Development Specialist to support operations within the Workforce Development Division in Riverside. This position will serve as Workforce Development Center Manager, overseeing Career Development, the Career Resource Center, and special projects while ensuring programs are effectively delivered to the community. This position will require Workforce Innovation and Opportunity Act (WIOA) training to staff, reviewing and approving Individual Training Accounts, supporting service files, monitoring regional budgets, and maintaining compliance through case management using CalJOBS.

In this role, the person will lead staff engagement efforts by marketing Workforce & Career Service programs. The incumbent will authorize all training activities, manage the performance of staff, coordinate the participation in recruitment events such as job fairs and WARN Notifications, while partnering with internal and external stakeholders. Additional responsibilities include: managing volunteer staff, serving special populations such as veterans and those who are justice-involved, with seamless service delivery. This position includes complete supervisory responsibilities consisting of, not limited to: staff selection, staff development & training, performance management, and executing disciplinary action, while maintaining a high-performing and customer-focused team.

The model candidate will have strong knowledge of workforce development programs, particularly WIOA, along with experience using systems such as CalJOBS for case management. The ideal candidate will bring proven leadership and supervisory experience, excellent organizational and analytical skills, and the ability to effectively communicate with diverse populations and community partners. A successful candidate will be capable of managing multiple programs, budgets, and priorities while motivating their team to maintain a high level of accuracy & compliance, while delivering excellent customer service.

Meet the Team!

The County of Riverside's Housing and Workforce Solutions (HWS) Department is a dedicated group that prioritizes delivering services to the County's most vulnerable populations. Through helpful interventions that meet our county's housing and workforce-related needs, HWS is promoting prosperous neighborhoods and healthy communities. Can you see yourself here?• Provide full scope supervision over a professional unit of staff who perform technical and analytical program/project-related work activities based on department assignment or plan; organize and direct workforce development, economic development, housing, or community development projects to ensure adequate program/project management functional support of large-scale projects and/or key program initiatives.

• Determine financial impact and monitor budget of projects; provide recommendations regarding projects to be funded and present justification to administration.

• Maintain working relationships with federal, state, and local agencies, County departments, community groups, and private-sector businesses and developers.

• Maintain program linkages with training institutions, employers, and community service agencies.

• Compile and compare project statistical data with established program goals.

• Negotiate, administer, and monitor contracts and agreements; supervise Development Specialist staff with regard to specific projects or job training activities by prescribing procedures and methods, scheduling and assigning tasks, monitoring progress, reviewing results, and being responsible for completion of tasks and the evaluation of work performance.

• Provide technical advice to businesses, developers, employers, County departments, and staff. OPTION I

Experience: Two years as a Development Specialist III with the County of Riverside with at least one year in a lead capacity. (A master's degree from an accredited college or university in public or business administration, behavioral science, social science, political science, public policy, urban studies, education, marketing, economics, environmental sciences, geography, or a job-related field similar to that utilized within the County of Riverside Office of Economic Development, Department of Housing & Workforce Solutions, or Facilities Management Department may substitute for one year of the required non-lead experience.)

OPTION II

Education: Graduation from an accredited college or university with a bachelor's degree, preferably with a major in business or public administration, behavioral science, social science, political science, public policy, urban studies, education, marketing, economics, environmental sciences, geography, or a job-related field similar to that utilized within the County of Riverside Office of Economic Development, Department of Housing & Workforce Solutions, or Facilities Management Department. (Additional professional, technical or senior clerical experience in a job-related field similar to that utilized within the County of Riverside Office of Economic Development, Department of Housing & Workforce Solutions, or the Facilities Management Department may substitute for the required education on the basis of one year of qualifying full-time experience equaling 30 semester or 45 quarter units of the required education.)

Experience: Four years of professional experience in a job-related field similar to that utilized within the County of Riverside Office of Economic Development, Department of Housing & Workforce Solutions, or the Facilities Management Department, with at least two years in a lead or supervisory capacity. (A master's degree from an accredited college or university in public or business administration, behavioral science, social science, political science, public policy, urban studies, education, marketing, economics, environmental sciences, geography, or a job-related field similar to that utilized within the County of Riverside Office of Economic Development, Department of Housing & Workforce Solutions, or Facilities Management Department may substitute for one year of the non-lead/supervisory required experience.)

EXAMPLES OF BUSINESS & COMMUNITY SERVICES/HOUSING, HOMELESSNESS PREVENTION & WORKFORCE SOLUTIONS, FACILITIES MANAGEMENT FIELDS: Economic development; housing and community development; commercial development; real estate; facilities management; community services (e.g., parks, community centers, or lighting, water, and utilities programs), workforce development (e.g., employment programs or job training programs); eligibility or social programs; finance; contract monitoring/management; environmental or sustainability programs; foreign trade; public relations; marketing; fund raising; film; aviation; human resources; museums; and libraries.

ALL OPTIONS

Knowledge of: Principles of public administration and personnel management; techniques of administrative and budgetary analysis; federal regulations for the Community Development Block Grant Program and housing programs; the purpose and structure of public job training programs; local employment practices, conditions and needs; community resources and the training and educational services being provided; vocational and employment counseling techniques; qualifications necessary to fill jobs in various employment sectors; laws and regulations governing the funding and operations of publicly funded training programs.

Ability to: Research, compile and analyze economic, industrial, housing and community development, or job training information, and recommend effective courses of action; organize factual materials and perform research and analysis in developing reports and promotional literature; write grant proposals; provide technical assistance and consultation service to government organizations and community agencies and groups; monitor program operators' compliance with contracts; establish and maintain effective relations with business representatives, civic groups, the general public, and co-workers; exercise tact and discretion in communicating material of a sensitive nature. For questions regarding this recruitment

Please contact Ebelyn Skinner at 951-955-5196 or eskinner@rivco.org . Please allow 1-2 business days for a response to general inquiries.