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Talent Management & Employee Relations Specialist

Job Description

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together, we will achieve our mission to enhance the health and well-being of the people and communities we serve.

The Talent Management / Employee Relations Specialist provides essential operational and administrative support to Human Resources Business Partners (HRBPs) and Employee Relations (ER) Specialists. This role supports a wide range of human resources activities, including employee relations intake, corrective action tracking, compliance reporting, separations support, and regulatory documentation. The Specialist ensures accuracy, consistency, and adherence to company policies and applicable legal requirements across the organization.

Key Responsibilities:

Employee Relations & Talent Management Support

  • Serve as the first point of intake for employee performance management and employee relations matters, escalating issues as appropriate.
  • Provide day-to-day support to HRBPs and ER Specialists related to employee relations activities and documentation.
  • Assist with employee relations hearings and related preparation.
  • Track, report on, and conduct quality assurance reviews of corrective action documentation (e.g., attendance, policy violations) to ensure accuracy and consistency.

Separations, Exit Management & Unemployment

  • Process voluntary termination requests and ensure completion of all required documentation.
  • Prepare severance agreements and supporting documentation.
  • Facilitate exit interviews for supervisors and below, and occasionally managers or equivalent roles.
  • Document exit interview findings, prepare trend and issue reports, and escalate concerns when appropriate.
  • Administer unemployment claims and manage related documentation.

Compliance, Reporting & Risk Management

  • Monitor labor law changes and ensure timely updates to required labor law posters, disclosures, and annual compliance notifications.
  • Support Compliance Accuracy initiatives, including Data Loss Prevention (DLP) processes.
  • Perform Form I-9 reverifications in compliance with federal requirements.
  • Administer and coordinate annual SOC 2 reporting.
  • Produce CMS reports annually and on an ad hoc basis, as requested.

Systems, Documentation & Reporting

  • Oversee and administer DocuSign workflows, including user access management.
  • Support HRBP survey requests and reporting needs.
  • Administer corporate policies, ensuring proper version control and organization-wide distribution.
  • Complete weekly Equifax reporting.
  • Prepare and distribute monthly background screening reports and associate sales reports.

Projects & General Support

  • Provide project support for HR, Employee Relations, and Talent Management initiatives, as needed.
  • Administer Kenexa job evaluation documentation, ensuring version control from draft through final composites.
  • Manage the HR Job Code mailbox.
  • Provide quarterly compensation survey support, including job code coordination.
  • Support compensation surveys as needed.
  • Provide administrative support for officer transactions (hire, promotion, termination), coordinating deliverables across impacted HR teams.
  • Administer all non-compete agreements, including periodic audits of existing agreements.
  • Prepare enhanced non-compete calculations for severance packages.
  • Provide project support for FLSA initiatives.
  • Perform other duties as assigned to support departmental and organizational objectives.