Loan Servicing Specialist II

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.

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GENERAL SUMMARY

Under supervision of the Department Supervisor and following established policies and procedures, perform all post-boarding duties relating to the servicing of the Bank's loan portfolio, according to separation of duties established by the Department Head including but not limited to the Essential Functions listed below.

ESSENTIAL FUNCTIONS

• Process various loan disbursements, loan payments, loan payoffs and update system of record as applicable.
• Process International loan disbursements and board sub-notes as needed.
• Balance assigned Branches in Fusion Trade Innovation (FTI).
• Review Line Sheet for Controls on various transaction types pursuant to Loan Documents.
• Perform new Linesheet set ups and perform updates as needed.
• Process GL Entries in People Soft.
• Document Gathering for Legal Subpoena.
• Prepare and certify monthly general ledger accounts, as assigned.
• Process Rate Conversions and Rate Rollovers Pursuant to Loan Documents.
• Board Sub-Notes for Additional Advances utilizing multiple Rate Options.
• Respond to borrower, branch, internal partners and others with excellent customer service.
• Review daily Tickler report.
• Review and clear items from daily exception report.
• Prepare and submit outgoing wires for approval and release.
• Perform basic loan research as needed.
• Review and manage Daily Prepayment Penalty report.
• Review and manage Daily Post Payoff report and Pay Off Packets for accuracy.
• Additional CLS functions including but not limited to the following:
  
  • Prepare Pay Off Statements
  • Prepare Cashiers Check's
  • Prepare GL Tickets for paper checks from Lockbox and regular mail
  • Misc System Maintenance
  • Process Change of Address Requests
  • Process Automatic Payment Requests
  • Prepare VOM's for review
  • Prepare loan document files for imaging
  • Scan and file work papers and loan documents
  • Process return items such as ACH rejects and NSF checks
  • Process incoming wires for payoffs, payments, and pay-downs
  • Manage and clear items in Loan Control and the Loan WIP accounts

QUALIFICATIONS

• Education: High school diploma or equivalent; some college courses a plus.
• Experience: 4 + years of commercial loan servicing experience preferred.
• Skills/Ability: PC literate, email etiquette and composition, proficiency with MS Office; use of IBS loan system a plus; ability to work in a fast pace environment while maintaining a high level of accuracy; strong problem-solving and organizational skills; ability to read and interpret Laserpro and/or attorney prepared Commercial Loan Documentation; bilingual (English, Mandarin or Cantonese) is a plus.

OTHER DETAILS

$23.08 - $32.21 / hour
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy .

Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

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Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.