Manager-Accounts Receivable

JOB DESCRIPTION

Primary Purpose:

Lead the Accounts Receivable (AR) function to optimize processes, and ensure accurate, timely billing and collections. Drive AR strategy, controls, and continuous improvement by establishing performance standards, implementing scalable processes and systems enhancements, and partnering cross-functionally to improve customer experience and enterprise outcomes.Education:

• Bachelor's degree from an accredited institution in Accounting, Finance, Business Administration, or a related discipline (or equivalent business-related experience).

Experience/Specific Knowledge:

• Minimum of 6+ years progressive Accounts Receivable experience, including ownership of core AR processes (billing, cash application, collections, dispute management).
• Minimum of 3+ years experience leading people and/or leading AR teams, including coaching and performance management.
• Demonstrated experience improving AR performance through process redesign, controls enhancement, and cross-functional collaboration.
• Intermediate proficiency in MS Office (Excel, Word, PowerPoint, Outlook; Access a plus). Advanced Excel skills preferred for analysis and reporting.

Certifications, Licenses & Registrations:

• Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers (for travel).

Competencies, Skills & Abilities:

• Strong leadership, planning, organizational, and departmental management capabilities.
• Proven ability to establish metrics, drive accountability, and improve working capital outcomes (e.g., DSO reduction, dispute cycle time, cash application accuracy).
• Excellent analytical and problem-solving skills with the ability to diagnose root causes and implement sustainable solutions.
• Strong executive-level communication skills (written and verbal), including presentation of results, risks, and recommendations.
• Ability to work independently, manage competing priorities, and meet strict deadlines.
• High degree of professionalism and ability to interact effectively with internal stakeholders and external customers.

Physical Demands:

All of the physical requirements listed below are those that may be necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting; standing; walking or moving throughout facility; driving; talking; seeing (specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus); hearing; feeling; bending or stooping; squatting or crouching; reaching; kneeling; pushing; pulling; lifting up to 25 lbs.
  
• Minimal safety hazards; general office working conditions.
  
• Must be able to sit for prolonged periods of time.
  
• The employee is regularly required to use hands to type, touch, handle, or feel. The employee is required to talk and hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  

Working Conditions:

• Required to carry a cell phone, and be available to respond during working and non-working hours.
  
• The successful candidate will be required to clear a drug screen and a complete background check, including credit report for certain positions, after an offer has been extended and prior to being employed.

Supervisory Responsibility:

• Yes

Compensation:

• The annual salary range for this position will be $105,000-$135,000/yr.

Other responsibilities:

• The above statements describe the general nature and level of work being performed. This position may perform other duties as assigned.
  

Essential Duties & Responsibilities:

Leadership & Strategy

• Provide strategic and operational leadership for the AR function, aligning AR priorities
  
• Develop and execute AR operating plans, including departmental goals, KPIs, staffing models, and continuous improvement roadmaps.
  

Operations Management

• Oversee end-to-end AR processes including invoicing, cash application, customer account management, dispute resolution, and collections.
  
• Ensure receivables are updated accurately by directing billing cycles, and bank remittance/cash application activities.
  
• Set collection strategies and escalation paths; manage resolution of significant, complex billing, contract, service, or pricing disputes.
  
• Direct customer outreach strategies to reduce past due balances, negotiate payment arrangements, and resolve conflicts while protecting customer relationships.
  
• Maintain strong internal and external relationships to support timely resolution of issues impacting cash collection.
  

Financial Management & Controls

• Ensure strong internal controls and compliance with accounting policies; maintain financial security and confidentiality of records.
  
• Oversee monthly close activities related to AR, including reconciliations, ledger accuracy, and reporting integrity.
  

Process Improvement & Systems

• Design, implement, and standardize business processes to increase efficiency, enhance productivity, and improve the customer experience.
  
• Collaborate with cross-functional teams identify root causes of errors and implement sustainable solutions.
  
• Identify system improvement opportunities (ERP/billing tools/automation) and support implementation, testing, training, and adoption.
  

Reporting & Performance Management

• Produce and present AR performance reporting (e.g., aging, DSO, collections effectiveness, dispute trends, unapplied cash) for leadership review.
  
• Implement quality management and measurement programs to drive consistent execution and outcomes across the team.
  

People Management

• Lead, coach, and develop a high-performing, service-oriented AR team.
  
• Manage personnel-related matters including hiring support, performance management, goal setting, development planning, and administrative documentation.
  
• Build and sustain a positive, open work environment focused on disciplined execution, accountability, and continuous improvement.
  

Audit & Compliance Support

• Lead AR readiness for internal and external audits; ensure documentation, controls evidence, and issue remediation are completed timely.
  
• Ensure team adherence to company policies, safety standards, and required work rules.
  

Other

• Work non-traditional hours as needed to support close, escalations, or time-sensitive initiatives.
  
• Perform othe daily, weekly, monthly, and special project duties as assigned.
  

ABOUT US

Tallgrass was named one of the 2023 Top Workplaces USA and highlighted in Colorado's Top Workplaces for the past seven consecutive years. Tallgrass is a leading energy infrastructure company focused on safely, reliably, and sustainably delivering the energy and services that power our nation and enable our quality of life.

At Tallgrass, we value our teams and strive to create an environment where employees feel respected, and their contributions are valued. We aim to support employees' physical, mental, and financial well-being through a comprehensive Total Rewards Program.

• Industry competitive pay
• Health insurance package options that include Flexible Spending & Health Savings Accounts
• Infertility Coverage
• Parental Leave
• 401(k) with up to a 6% match that vests immediately plus an employer discretionary contribution of up to 4%
• Wellness Programs and Mental Health Resources
• Employer-paid life insurance, short-term disability, and long-term disability coverage
• Critical Illness & Accident Insurance
• Vacation, sick days, paid caregiver leave, volunteer and bereavement paid time off
• Identity theft protection
• Annual discretionary bonus
• Generous Tuition Reimbursement Program
• Company-paid holidays and floating holidays
• Company vehicle (if applicable)
• Employee discounts; vehicles, tires, cellular plans, and more
• Networking and employee engagement events
• Personal development to grow your career with us based on your strengths and interests

Application Deadline: Recruiting timelines vary by position; however, all Tallgrass positions accept applications for at least five business days from the posting date. This position is open and still accepting applications.

Compensation: Compensation ranges are provided in good faith based on what we anticipate when researching wages for this position at the state and national levels. We may ultimately pay more or less than the posted range. This salary range may also be modified in the future.

Notice to External Search Firms: Tallgrass does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Tallgrass property; therefore, Tallgrass will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Approved vendors may be invited to refer talent for specific positions at Tallgrass's request only. A fully executed agreement with Tallgrass must be in place and current in these cases.

EEO Statement: Tallgrass complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Tallgrass does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status, or other status protected by law.