There are important qualities you look for in an employer – meaningful work, community engagement, competitive benefits, commitment to employee development, and so many more. At Bankers Trust, our team members experience an inclusive and community-focused culture and we’re proud of the premier workplace we’ve created. We regularly receive best in class results through our biennial employee engagement survey. We’re also proud to receive recognition from others, including our designation as a “Best Place for Working Parents®,” being a four-time recipient of the Greater Des Moines Partnership’s Inclusion Award, and being named one of the “Best Businesses Supporting Local Charity” by readers of the Business Record.
Job Summary: The Employee Experience & Inclusion Manager leads the organization’s employee engagement and talent development strategy to achieve overall business objectives. This role designs and implements programs and processes that enhance employee and leadership growth, foster a positive and inclusive workplace, and advance inclusion initiatives aligned with strategic priorities. This position is a management role that acts as both a strategic partner and hands-on executor, the position collaborates with the HRBP and business leaders to integrate leadership development, performance reviews, goal planning, training, recognition, succession planning, and engagement efforts into the broader organizational strategy, ensuring a strong culture, a diverse bench of future-ready talent and a strong internal pipeline to support both immediate and long-term business success.
Primary Functions and/or Responsibilities:
Leadership & Talent Development
Leads the strategy and execution of the organization’s talent development, leadership development, training, recognition, and employee engagement initiatives, ensuring alignment with business objectives and cultural values.Owns and manages all aspects of training and development programming for the HR function, including design, facilitation, and evaluation using LMS data to drive continuous improvement.Oversees the performance review and goal‑setting process to align individual performance with business objectives.Builds and continuously refines career development frameworks leveraging the Bankers Trust competency model, development plans, and skill building, that support employee growth, internal mobility, and retention.Partners closely with the HRBP and leadership to ensure talent development initiatives directly support succession planning and long-term talent needs.Designs all talent review and succession planning elements and partners with the HRBP while leading the Executive and Management Committee Talent Review process.Serves as the primary liaison with training facilitation and design vendors to ensure solutions meet business and cultural needs.Analyzes talent data and metrics to develop insights, reports, and presentations for senior leadership.
Employee Engagement
Collaborates with the HRBP, employee committee chairs, and leaders to assess opportunities and develop programs and tools for development, recognition, engagement, and retention initiatives.Develops and leads engagement strategies aligned with business and cultural goals.Drives all activities associated with engagement, including design, execution, and analysis of the organization-wide engagement survey and action planning process.Plans, coordinates, and executes organizational employee engagement action plans and associated activities.
Communications & Branding
Partners with HR Senior Manager and Marketing & Communications team to develop internal communications regarding employee development, performance, training, recognition, and engagement.Recommends new or revised communication plans to support and increase employee engagement and development.Develops ideas for the design of programs, projects, and processes across the employee lifecycle that position the company as a competitive premier workplace.
Data, Systems & Reporting
Oversees and plans any data integration and/or troubleshooting with development, training, and engagement systems.Acts as a liaison between systems, other system providers, and internal administrators.Analyzes specific needs based on data, trends and employee feedback in order to recommend and develop programs.
Inclusion
Provides strategic and functional leadership by analyzing, developing, and implementing policies, programs, growth initiatives, vendor relationships, and services related to inclusion.Encourages prioritization of leadership awareness, team development, commitment, and accountability for inclusion initiatives.Works with the DEI committee for alignment on strategy and initiatives.Sits on Inclusion Council with the Greater DSM Partnership for community connections.Supports and leads efforts to create an inclusive workplace and advises on strategies to drive innovation and effectiveness.Stays current on inclusion trends, research, best practices, and the evolving legislative climate.
Manages the bank's Affirmative Action plan including internal and external reporting
Leadership & Team Management
Provides leadership and supervises the Training & Systems Specialist and HR Intern.
Performs other duties as assigned
Education and/or Experience:
Bachelor’s Degree in Human Resources Management or Training & Development and/or equivalent work experience required6-8 years related experience required3-5 years of proven success developing and leading corporate training and talent development initiatives, including training facilitation, required2-3 years of experience designing and implementing employee engagement programs or initiatives requiredSupervisory experience preferredDemonstrated technical proficiency required
Specific Skills, Knowledge & Abilities:
Strong facilitation and communication skills with the ability to engage leaders at multiple levelsFamiliarity with Publisher and other course design tools like Articulate Storyline preferredCornerstone On Demand (or other learning management system) experienceADP Talent (or other performance management system) experience preferredQualtrics (or other employee engagement survey system) experience preferredWebEx (or other webinar providers) experienceAbility to be flexible and adaptable on short noticeAbility to work independently and as part of a team.Decision-making skillsAbility to maintain confidentiality
Hiring Salary Range
The hiring range below reflects targeted base salary. Actual compensation will be determined based on the candidate’s prior related experience & education and will be finalized at the time of offer. In addition to base salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions. Hiring Salary Range: $88,000 - $104,500
Benefits
Group Health, Dental, and Vision InsuranceGenerous Paid Time Off (PTO)Volunteer Time Off (VTO)401(k) plan with lucrative company matchTuition assistanceCompany Paid Life InsurancePaid Parental LeaveLifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more.Team Member Banking - a suite of products and services with special benefits for employees
Hybrid Eligibility: Position may be eligible for a hybrid work schedule (requiring some days in the office each week).
EQUAL OPPORTUNITY EMPLOYER
“PROTECTED VETERANS” AND “INDIVIDUAL WITH DISABILITY”
Equal employment opportunity, including veterans and individuals with disabilities.
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