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Position Overview This role manages the end-to-end administration of U.S. leave, accommodation, and disability programs, ensuring compliance with federal, state, and local regulations. The position serves as a subject matter expert for complex leave and accommodation cases, partners closely with internal teams and external vendors, supports broader U.S. benefits delivery and annual enrollment, and drives process improvements to ensure accurate, consistent, and high-quality program execution.
Key Responsibilities:- Responsible for end-to-end administration of the US leave programs (FMLA, ADA, disability, state/local laws) ensuring regulatory compliance
- Serve as the subject matter expert and provide guidance to employees and management on leave policies and procedures, including complex and sensitive leaves
- Manage accommodation requests and workers' compensation claims
- Evaluate program effectiveness and recommends process improvements
- Collaborate with external vendors, within the Benefits team, and across Yahoo (e.g., HRBP's, Payroll, Legal, Communications, People Technology, Finance, Procurement, etc.) to ensure delivery of best-in-class benefits offerings, customer service, and adherence with established plans and agreed-upon service levels
- Support the US Sr. Manager with the ongoing delivery and compliance of US benefits, including health (medical, dental, vision), welfare (life/AD&D, disability), retirement, leave administration, saving/spending accounts, and voluntary programs/perks
- Assist with implementation, employee communications, and rollout of plan enhancements and/or changes driven by strategy or in response to regulatory changes
- Support US annual enrollment processes, including enrollment portal readiness and testing, ensuring carrier accuracy of benefits, and developing communication materials
- Provide excellent customer service to employees and stakeholders by maintaining confidentiality and responding to sensitive inquiries in an accurate, timely, and consistent manner while showing professionalism, sound judgement, and empathy
Requirements:- 5+ years of experience managing U.S. leave programs end to end (FMLA, ADA, disability, and applicable state/local leave laws) with a strong focus on compliance
- Subject matter expertise in handling complex, sensitive leave and accommodation cases with sound judgment and empathy
- Experience partnering with external vendors and navigating escalations, service issues, and process improvements
- Strong cross-functional collaboration skills, with the ability to work effectively with HRBPs, Payroll, Legal, HR Tech, and other stakeholders
- Working knowledge of broader U.S. benefits programs (health, welfare, retirement, leave, spending accounts), with the ability to support annual enrollment and plan changes
- Proven ability to manage multiple priorities, operate in ambiguity, and drive continuous improvement
- Excellent communication, organizational and customer service skills, with a high degree of discretion and professionalism
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The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies ; exercising sound judgment ; working effectively, safely and inclusively with others ; exhibiting trustworthiness and meeting expectations ; and safeguarding business operations and brand integrity.
At Yahoo, we offer flexible hybrid work options that our employees love! While most roles don't require regular office attendance, you may occasionally be asked to attend in-person events or team sessions. You'll always get notice to make arrangements. Your recruiter will let you know if a specific job requires regular attendance at a Yahoo office or facility. If you have any questions about how this applies to the role, just ask the recruiter!
Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form ( www.yahooinc.com/careers/contact-us.html ) or call +1.866.772.3182 . Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.
We believe that a diverse and inclusive workplace strengthens Yahoo and deepens our relationships. When you support everyone to be their best selves, they spark discovery, innovation and creativity. Among other efforts, our 11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcome.
The compensation for this position ranges from $72,750.00 - $151,250.00/yr and will vary depending on factors such as your location, skills and experience.The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus or commissions. Our comprehensive benefits include healthcare, a great 401k, backup childcare, education stipends and much (much) more.
Currently work for Yahoo? Please apply on our internal career site.