Responsibilities:
* Support program management to ensure on-time delivery of product to productions.
* Coordinate and lead communications between Production, Supply Chain, Program Management, Shipping and Receiving.
* Collect and analyze data to prepares schedules and special reports.
* Report progress of orders to ensure customer delivery expectations are met.
* Assist in rework disposition and flow into production.
* Archive inactive or obsolete.
* Participate in morning walk thru discussing potential issues, upcoming delivery, and other insight that may be beneficial to customer satisfaction.
* Support Supply Chain with customer status and updates, including but not limited to supplier calls and visits.
* Ensure intercompany schedule priority are accurate to forecast requirement.
* Maintains safe and clean work environment; maintaining compliance with established policies and procedures
* Perform other duties as assigned by supervision.
Qualifications:
* Customer service role experience in aerospace will receive preference.
* Must be able to pass basic skills assessment for Microsoft Excel and also demonstrate basic skills with Microsoft Word and PowerPoint.
* Must have excellent verbal, written and listening skills and have the ability to provide written and verbal instructions and present information clearly
* Must be able to prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner.
* Must be discreet and able to hold sensitive information confidential.
* Must be adaptable to a changing work environment, competing demands and is able to deal with frequent change, delays or unexpected events.
* Strong preference will be given to individuals with experience in manufacturing – especially within the aerospace industry.