Return Items Clerk

Return Items Clerk

Oklahoma City, OK

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Process and balance daily incoming and outgoing return items

Notify branch officers of large returned deposited items

Create notices and IRDs

Process return requests from branch locations

Process incoming and outgoing without entry/affidavit requests

Assist branch locations with research requests for chargebacks and returned items

Balance Money Order/ Inclearing /ATM /Branch Capture files

Send bank files

Assist in Positive Pay review

Regular and consistent attendance and punctuality is an essential function of this piosition

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

Strong customer service skills

Outstanding listening and communication skills, both written and verbal

Proficient in Microsoft Office and knowledge of, or the ability to quickly learn, banking software applications

Detail oriented with a high degree of accuracy

Ability to perform in a highly sensitive environment and deal with confidential matters

Strong organizational skills and the ability to multi-task and prioritize to meet deadlines

Self-motivated and independent thinker

Ability to work well with a team

PREFERRED SKILLS AND QUALIFICATIONS

10-key

PHYSICAL REQUIREMENTS

Constant use of computer screens

Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching

Ability to sit and/or stand for long periods of time during the workday

Long periods of keying and repetitive motion

Ability to lift and/or move and carry up to 10 pounds

LOCATION

BancFirst Tower

Downtown Oklahoma City

100 N. Broadway Ave.

Oklahoma City, OK 73102

HOURS

Full Time

8:00 a.m. to 5:00 p.m. M-F

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $14 billion bank offering personal and commercial products, trust, insurance, and investment services in sixty Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.
EOE - BancFirst is an Equal Opportunity employer.

Diversity…Our differences enhance business performance.

PI281893475