Supervisor 2, Operations

Mitchell International


Supervisor 2, Operations

US--Remote

Job ID: 26-18589
Type: Regular Full-Time
# of Openings: 1
Category: Customer Service & Support
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

 

Be part of a team that makes a real difference.

Responsibilities

Drive Operational Success Through Leadership & Innovation

Are you a dynamic leader who thrives on creating seamless, efficient operations while inspiring teams to deliver exceptional results? Join our organization as an Operations Supervisor and transform our operational landscape while driving customer satisfaction to new heights.

Your Impact

As our Operations Supervisor, you'll orchestrate the symphony of our center's operations—from logistics and facilities management to customer service and technical support. Your strategic vision and hands-on leadership will ensure operational excellence across all touchpoints, creating an environment where both team members and customers thrive.

How You'll Transform Our Operations

Strategic Leadership & Team Development

• Inspire and guide a diverse operations team toward exceptional performance and professional growth
• Foster a culture of continuous improvement, accountability, and customer-first thinking

Operational Excellence & Innovation

• Identify opportunities to streamline processes and enhance operational efficiency
• Implement innovative solutions that anticipate challenges before they arise
• Develop strategic plans that align operational capabilities with organizational goals
• Ensure facility security and compliance with all relevant regulations and standards

Customer Experience Enhancement

• Champion exceptional customer service standards across all operational touchpoints
• Transform customer feedback into actionable operational improvements
• Build strong relationships with key stakeholders and partners

Business Growth & Development

• Collaborate with cross-functional teams to develop and implement new service offerings
• Drive cost-effective operations while maintaining quality and service excellence
• Contribute to long-term strategic planning for facility and service expansion

What Sets You Up For Success

• Proven leadership experience in operations and customer service
• Track record of building and developing high-performing teams
• Strong problem-solving abilities with a solutions-oriented mindset
• Excellent communication skills across all levels of an organization

 

Qualifications

Minimum Education:

Associate’s degree or 2+ years of leadership experience

 

Required Skills and Experience:

People Leadership skills,interpersonal communication, time management, conflict resolution, decision-making, problem solving, adaptability, collaboration, customer service,  & supervisory experience

 

Desired Skills and Experience:

Customer Service, Healthcare, or insurance industry experience. 

Salary:



Equal employment opportunity, including veterans and individuals with disabilities.

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