DataKind is looking for a Director, Global Volunteers !
Location
This is an onsite opportunity located in DataKind’s Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000+ strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of their process: The most advanced machine learning algorithms are useless if they’re not designed for real people’s problems. DataKind celebrates human-centered design principles that focus on the “why,” the “for whom,” and the “should we” long before they ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality and is looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
DataKind’s data scientist volunteers are the engine of what DataKind does, applying their expertise to assist high-impact, mission-driven organizations tackle the world’s biggest challenges. With hubs across the globe in San Francisco, DC, Bangalore, the UK, and Singapore, the Director, Global Volunteers sets the vision and strategy for engaging and supporting their worldwide volunteer community.
Reporting to the Chief Program Officer and managing Network Managers who offer direct support to chapters, the Director will create an environment in which volunteers can contribute in meaningful ways to DataKind’s partners, feel valued for their unique abilities, and reflect the diverse communities they represent. Ensuring that volunteers are trained and supported in their work, the Director will partner with the Center of Excellence and other Programs team staff to develop a best-in-class orientation and training program and build volunteer talent pipelines for data projects. In addition, the Director is charged with defining the strategy for the global chapter model, strategically recruiting new volunteers and chapter leaders, ensuring a clean volunteer database, and developing a taxonomy of volunteer roles and project pathways.
Ideal candidates have developed world-class volunteer engagement programs, have served as a network leader, and preferably have worked in international or volunteer contexts themselves.
What You’ll Do
The Director, Global Volunteers is responsible for the following in addition to any other project as assigned by their manager:
Global Network Strategy and Design
Develop the strategy for, and codification of, the DataKind volunteer experience and journey.
Continue to refine and implement the strategy for DataKind’s volunteer chapter network.
Monitor progress on the strategic roadmap and investment plans for each of their three key community constituents: the network of DataKind chapters and chapter leaders, the pool of individual volunteers who work on projects, and those “inspired by DataKind” who wish to replicate the model.
Volunteer Recruitment and Retention
Develop a strategy for, and building of, long-term partnerships which allow for volunteer recruitment, amplification of volunteers’ voices, and project promotion.
In collaboration with the Product team and chapter leaders, develop an effective volunteer engagement strategy that supports the diversity, health, and satisfaction of the volunteer base (as evidenced by regularly administered surveys).
Create clear ways for the global DataKind community to communicate with one another, share learnings, and build relationships as fellow members of the Data and AI for Good movement.
Develop a clear and inclusive volunteer journey that makes it easy for new members to engage, find roles that fit their needs, and engage on projects.
Chapter Operations, Governance, and Support
Ensure all chapters operate under the fiscal, risk, and compliance standards set forth by the Operations Team.
Plan and host an annual chapter summit convening the chapter leaders from across the globe.
Create and maintain a volunteer handbook and chapter manual which codify volunteer roles, expectations, and other program-related content.
Partner with the Product and Technology teams to establish the parameters of a volunteer management system and then develop strategies to ensure volunteer records, project impacts, and costs are kept up-to-date.
Who You Are
A cultural ambassador. You understand how to develop a strong organizational culture through facilitative leadership and have experience in developing a strong volunteer workforce across several countries/continents. You demonstrate this belief in the ways you interact with volunteers and stakeholders, harness and focus team energy, and communicate with integrity in your day-to-day work. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability. Your passion for these values is contagious and drives organizational culture.
A volunteer and network workforce expert. Having worked in contexts with a global volunteer workforce, you understand the unique interplay between staff and volunteers and how to create opportunities for them to meaningfully contribute their skills. This experience allows you to understand how all of the pieces of the volunteer lifecycle fit together and which systems will support the ongoing operations of DataKind.
A network leader and strategist. You’ve set the vision for what an extraordinary volunteer journey and engagement strategy looks like and have built systems to realize and support impactful volunteer deployment.
An advocate for community project ownership. You understand the value of having projects completed by global volunteers and the transparency that it signals to partners worldwide. You appreciate the talent, expertise, and capacity that the volunteer base brings to each project, allowing DataKind to have far more impact and reach. You see volunteer engagement as a way to both build intercultural understanding for and promote ongoing learning exchange between DataKind and its volunteers.
A systems thinker and people person. You love chatting with people just as much as you love creating process and systems to help them do their best work. People want to work for you. You are used to leading a team but also don’t mind rolling up your sleeves to get in the weeds when necessary. You are a natural at building rapport and have a knack for relationship management.
An experienced, collaborative manager . You have experience managing teams in either the volunteer, nonprofit, or tech spaces (or perhaps all three). You’re comfortable taking complex problems down to bite-sized deliverables, and you are exceptional at keeping teams on task to deliver great work on time. You identify problems early and are proactive about working with colleagues to create solutions.
How You’ll be Measured
At the end of year one, the Director will have:
Developed and implemented a global volunteer engagement strategy in concert with the senior leadership and Executive teams.
Launched at least one chapter in accordance with the newly-implemented strategy.
Ensured that 90% of projects are staffed with qualified volunteers within four weeks of the needs for a project being identified.
Codified the volunteer experience and journey, which includes organizing and hosting training webinars, data meet-ups, and annual volunteer summits.
Developed and begun executing on a strategy to identify, onboard, and train new volunteers across the globe, especially in those geographies where DataKind’s focus on impact practice areas may be centered.
Created a volunteer engagement calendar with volunteer opportunities, training sessions, and coordinated outreach.
Co-created clear pathways for chapter-led projects to contribute to impact practices.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
Dec 11, 2019
Full time
DataKind is looking for a Director, Global Volunteers !
Location
This is an onsite opportunity located in DataKind’s Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000+ strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of their process: The most advanced machine learning algorithms are useless if they’re not designed for real people’s problems. DataKind celebrates human-centered design principles that focus on the “why,” the “for whom,” and the “should we” long before they ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality and is looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
DataKind’s data scientist volunteers are the engine of what DataKind does, applying their expertise to assist high-impact, mission-driven organizations tackle the world’s biggest challenges. With hubs across the globe in San Francisco, DC, Bangalore, the UK, and Singapore, the Director, Global Volunteers sets the vision and strategy for engaging and supporting their worldwide volunteer community.
Reporting to the Chief Program Officer and managing Network Managers who offer direct support to chapters, the Director will create an environment in which volunteers can contribute in meaningful ways to DataKind’s partners, feel valued for their unique abilities, and reflect the diverse communities they represent. Ensuring that volunteers are trained and supported in their work, the Director will partner with the Center of Excellence and other Programs team staff to develop a best-in-class orientation and training program and build volunteer talent pipelines for data projects. In addition, the Director is charged with defining the strategy for the global chapter model, strategically recruiting new volunteers and chapter leaders, ensuring a clean volunteer database, and developing a taxonomy of volunteer roles and project pathways.
Ideal candidates have developed world-class volunteer engagement programs, have served as a network leader, and preferably have worked in international or volunteer contexts themselves.
What You’ll Do
The Director, Global Volunteers is responsible for the following in addition to any other project as assigned by their manager:
Global Network Strategy and Design
Develop the strategy for, and codification of, the DataKind volunteer experience and journey.
Continue to refine and implement the strategy for DataKind’s volunteer chapter network.
Monitor progress on the strategic roadmap and investment plans for each of their three key community constituents: the network of DataKind chapters and chapter leaders, the pool of individual volunteers who work on projects, and those “inspired by DataKind” who wish to replicate the model.
Volunteer Recruitment and Retention
Develop a strategy for, and building of, long-term partnerships which allow for volunteer recruitment, amplification of volunteers’ voices, and project promotion.
In collaboration with the Product team and chapter leaders, develop an effective volunteer engagement strategy that supports the diversity, health, and satisfaction of the volunteer base (as evidenced by regularly administered surveys).
Create clear ways for the global DataKind community to communicate with one another, share learnings, and build relationships as fellow members of the Data and AI for Good movement.
Develop a clear and inclusive volunteer journey that makes it easy for new members to engage, find roles that fit their needs, and engage on projects.
Chapter Operations, Governance, and Support
Ensure all chapters operate under the fiscal, risk, and compliance standards set forth by the Operations Team.
Plan and host an annual chapter summit convening the chapter leaders from across the globe.
Create and maintain a volunteer handbook and chapter manual which codify volunteer roles, expectations, and other program-related content.
Partner with the Product and Technology teams to establish the parameters of a volunteer management system and then develop strategies to ensure volunteer records, project impacts, and costs are kept up-to-date.
Who You Are
A cultural ambassador. You understand how to develop a strong organizational culture through facilitative leadership and have experience in developing a strong volunteer workforce across several countries/continents. You demonstrate this belief in the ways you interact with volunteers and stakeholders, harness and focus team energy, and communicate with integrity in your day-to-day work. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability. Your passion for these values is contagious and drives organizational culture.
A volunteer and network workforce expert. Having worked in contexts with a global volunteer workforce, you understand the unique interplay between staff and volunteers and how to create opportunities for them to meaningfully contribute their skills. This experience allows you to understand how all of the pieces of the volunteer lifecycle fit together and which systems will support the ongoing operations of DataKind.
A network leader and strategist. You’ve set the vision for what an extraordinary volunteer journey and engagement strategy looks like and have built systems to realize and support impactful volunteer deployment.
An advocate for community project ownership. You understand the value of having projects completed by global volunteers and the transparency that it signals to partners worldwide. You appreciate the talent, expertise, and capacity that the volunteer base brings to each project, allowing DataKind to have far more impact and reach. You see volunteer engagement as a way to both build intercultural understanding for and promote ongoing learning exchange between DataKind and its volunteers.
A systems thinker and people person. You love chatting with people just as much as you love creating process and systems to help them do their best work. People want to work for you. You are used to leading a team but also don’t mind rolling up your sleeves to get in the weeds when necessary. You are a natural at building rapport and have a knack for relationship management.
An experienced, collaborative manager . You have experience managing teams in either the volunteer, nonprofit, or tech spaces (or perhaps all three). You’re comfortable taking complex problems down to bite-sized deliverables, and you are exceptional at keeping teams on task to deliver great work on time. You identify problems early and are proactive about working with colleagues to create solutions.
How You’ll be Measured
At the end of year one, the Director will have:
Developed and implemented a global volunteer engagement strategy in concert with the senior leadership and Executive teams.
Launched at least one chapter in accordance with the newly-implemented strategy.
Ensured that 90% of projects are staffed with qualified volunteers within four weeks of the needs for a project being identified.
Codified the volunteer experience and journey, which includes organizing and hosting training webinars, data meet-ups, and annual volunteer summits.
Developed and begun executing on a strategy to identify, onboard, and train new volunteers across the globe, especially in those geographies where DataKind’s focus on impact practice areas may be centered.
Created a volunteer engagement calendar with volunteer opportunities, training sessions, and coordinated outreach.
Co-created clear pathways for chapter-led projects to contribute to impact practices.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
DataKind is looking for a Manager, Communications!
Location
This is an onsite opportunity located in our Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of their process: The most advanced machine learning algorithms are useless if they are not designed for real peoples’ problems. They celebrate human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before they ever get going on the “what”.
“AI for Good” will only succeed if it is “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the technology communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
They have been honored to work with social change organizations around the world to do over 300 projects the past seven years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from The Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through community health workers or increasing financial inclusion. Over a period of five years, they have been granted $20M to make this vision a reality, and are looking for people to join them on this journey. You can read more about the new strategy here.
About the Opportunity
As the Manager, Communications, you will play a strategic role supporting DataKind through codifying and building out communication vehicles like newsletters, blog posts, case studies, op-eds, presentations, campaigns, and the DataKind website while working to ensure consistency and clarity of branding and messaging across all internal and external communication. You will work closely with the Head of Communications, specifically creating and managing an internal communications calendar and approval protocols as well redesigning and deploying the website. You will also work to package, share, and promote results and learnings from DataKind’s Impact Practices .
This is an ideal role for a communications professional with experience in communications, journalism, public relations, or social impact.
What You Will Do
Internal Communications
Ensure internal initiatives and projects are successfully communicated to employees.
Develop communication materials for a variety of internal communications uses, including sourcing information, drafting materials, editing, and publishing a variety of formats.
Plan, edit, and write content for a variety of internal communications documents and programs that support the organization, such as announcements, newsletters, webcasts, FAQs, fact sheets/one pagers, and talking points.
Ensure branding and messaging are clear and consistent across functions and geographies.
Build and maintain a master communications calendar for internal use.
Advise key communicators on internal communication materials and strategies.
Identify best practices and emerging strategies within internal communications.
External Communications
Draft press releases, op-eds, commentaries, blog posts, case studies, media advisories, email blasts, direct mail, components of grant reports and deliverables, print and digital advertising, media pitches, and any other communications and marketing materials as directed.
Plan and create the content development, editing, design, production, approvals, distribution, and public relations of all marketing materials.
Help to cultivate relationships with volunteers, project partners, funders, reporters, conference organizers, and other key audiences to maintain visibility of DataKind’s work and drive impact.
Craft talking points and messaging for DataKind leaders and outside spokespeople to prepare for events, speaking opportunities, and media interviews.
Develop marketing materials for the organization, including pitch decks, fact sheets, and one pagers; work with freelancers (designers and copywriters) to fulfill additional promotional needs.
Develop and manage the website to better support staff and communicate organizational goals.
Collaborate with the team to identify opportunities to promote the organization on social media channels and when appropriate contribute to the social media content calendar.
Impact Measurement
Measure and monitor performance of communications and marketing initiatives to determine potential needs for course correction.
Maintain oversight of DataKind’s digital analytics, including the website and newsletters.
Interpret and analyze marketing data and develop recommended strategies and tactics supported by the analytics/findings.
Partner with team leaders to develop clear objectives and success measures for all communications and marketing initiatives.
How You Will be Measured
At the end of year one, the Manager, Communications will have:
Developed the communications calendar and cycle, including producing a newsletter and blog posts, and coordinating speaking opportunities (e.g. for the Executive Director).
Developed (or redesigned as needed) and implemented the processes and approval protocols for copywriting, design, production, editing, and distribution of all marketing materials.
Redesigned, redeployed, and managed the website to better support staff and communicate organizational goals.
Identified and implemented best practices to ensure consistency and clarity of branding and messaging across all internal and external communications.
Who You Are
A strategic storyteller. You have an excellent ability to communicate through diverse media and have a strong portfolio of blogs, proposals, newsletters, press releases, bylines, etc. You also think and act strategically to enable each piece to fit together into the larger picture.
A relationship builder. You authentically develop and manage relationships with a diverse community of stakeholders. You can accurately and effectively represent your team to community members, conference organizers, reporters, vendors, and everyone in between.
An outstanding writer. At your core, you love writing, and you possess a strong passion for the power of words. Your exemplary grammar and communication skills will be key, too. You are a strong writer with superb proofreading and editing skills; you’re extremely attentive to accuracy.
Service-oriented. You have a service mindset. You have had experience with customer service in the past, whether in a professional setting or a volunteer capacity. You have built up a skill set in addressing people’s needs and asks, and managing expectations as well as timelines. You are known for your “can-do” attitude and for always being graciously helpful.
Visually creative. You might not be a designer by training, but you have an eye for design and can effectively contribute to visual media. You can develop the message, including some of the aesthetics, to resonate with diverse, target audiences, and add the final polishing touches.
You bring people together. You know how to build buy-in from a variety of stakeholders, ensuring they have shared ownership over decisions and deliverables. You have time-tested strategies in your toolkit to support effective decision making processes related to communications, and have developed proven internal management systems that drive consistent results.
You are values-aligned. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision, and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/dISP8Cz8Gj/Manager-Communications-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we are an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
Nov 13, 2019
Full time
DataKind is looking for a Manager, Communications!
Location
This is an onsite opportunity located in our Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of their process: The most advanced machine learning algorithms are useless if they are not designed for real peoples’ problems. They celebrate human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before they ever get going on the “what”.
“AI for Good” will only succeed if it is “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the technology communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
They have been honored to work with social change organizations around the world to do over 300 projects the past seven years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from The Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through community health workers or increasing financial inclusion. Over a period of five years, they have been granted $20M to make this vision a reality, and are looking for people to join them on this journey. You can read more about the new strategy here.
About the Opportunity
As the Manager, Communications, you will play a strategic role supporting DataKind through codifying and building out communication vehicles like newsletters, blog posts, case studies, op-eds, presentations, campaigns, and the DataKind website while working to ensure consistency and clarity of branding and messaging across all internal and external communication. You will work closely with the Head of Communications, specifically creating and managing an internal communications calendar and approval protocols as well redesigning and deploying the website. You will also work to package, share, and promote results and learnings from DataKind’s Impact Practices .
This is an ideal role for a communications professional with experience in communications, journalism, public relations, or social impact.
What You Will Do
Internal Communications
Ensure internal initiatives and projects are successfully communicated to employees.
Develop communication materials for a variety of internal communications uses, including sourcing information, drafting materials, editing, and publishing a variety of formats.
Plan, edit, and write content for a variety of internal communications documents and programs that support the organization, such as announcements, newsletters, webcasts, FAQs, fact sheets/one pagers, and talking points.
Ensure branding and messaging are clear and consistent across functions and geographies.
Build and maintain a master communications calendar for internal use.
Advise key communicators on internal communication materials and strategies.
Identify best practices and emerging strategies within internal communications.
External Communications
Draft press releases, op-eds, commentaries, blog posts, case studies, media advisories, email blasts, direct mail, components of grant reports and deliverables, print and digital advertising, media pitches, and any other communications and marketing materials as directed.
Plan and create the content development, editing, design, production, approvals, distribution, and public relations of all marketing materials.
Help to cultivate relationships with volunteers, project partners, funders, reporters, conference organizers, and other key audiences to maintain visibility of DataKind’s work and drive impact.
Craft talking points and messaging for DataKind leaders and outside spokespeople to prepare for events, speaking opportunities, and media interviews.
Develop marketing materials for the organization, including pitch decks, fact sheets, and one pagers; work with freelancers (designers and copywriters) to fulfill additional promotional needs.
Develop and manage the website to better support staff and communicate organizational goals.
Collaborate with the team to identify opportunities to promote the organization on social media channels and when appropriate contribute to the social media content calendar.
Impact Measurement
Measure and monitor performance of communications and marketing initiatives to determine potential needs for course correction.
Maintain oversight of DataKind’s digital analytics, including the website and newsletters.
Interpret and analyze marketing data and develop recommended strategies and tactics supported by the analytics/findings.
Partner with team leaders to develop clear objectives and success measures for all communications and marketing initiatives.
How You Will be Measured
At the end of year one, the Manager, Communications will have:
Developed the communications calendar and cycle, including producing a newsletter and blog posts, and coordinating speaking opportunities (e.g. for the Executive Director).
Developed (or redesigned as needed) and implemented the processes and approval protocols for copywriting, design, production, editing, and distribution of all marketing materials.
Redesigned, redeployed, and managed the website to better support staff and communicate organizational goals.
Identified and implemented best practices to ensure consistency and clarity of branding and messaging across all internal and external communications.
Who You Are
A strategic storyteller. You have an excellent ability to communicate through diverse media and have a strong portfolio of blogs, proposals, newsletters, press releases, bylines, etc. You also think and act strategically to enable each piece to fit together into the larger picture.
A relationship builder. You authentically develop and manage relationships with a diverse community of stakeholders. You can accurately and effectively represent your team to community members, conference organizers, reporters, vendors, and everyone in between.
An outstanding writer. At your core, you love writing, and you possess a strong passion for the power of words. Your exemplary grammar and communication skills will be key, too. You are a strong writer with superb proofreading and editing skills; you’re extremely attentive to accuracy.
Service-oriented. You have a service mindset. You have had experience with customer service in the past, whether in a professional setting or a volunteer capacity. You have built up a skill set in addressing people’s needs and asks, and managing expectations as well as timelines. You are known for your “can-do” attitude and for always being graciously helpful.
Visually creative. You might not be a designer by training, but you have an eye for design and can effectively contribute to visual media. You can develop the message, including some of the aesthetics, to resonate with diverse, target audiences, and add the final polishing touches.
You bring people together. You know how to build buy-in from a variety of stakeholders, ensuring they have shared ownership over decisions and deliverables. You have time-tested strategies in your toolkit to support effective decision making processes related to communications, and have developed proven internal management systems that drive consistent results.
You are values-aligned. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision, and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/dISP8Cz8Gj/Manager-Communications-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we are an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
DataKind is looking for a Director, Operations !
Location
This is an onsite opportunity located in DataKind’s Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of our process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before we ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
As DataKind’s new Director, Operations, reporting to the Chief Operating Officer (COO), you’ll join the Operations team to ensure that DataKind’s day-to-day activities run smoothly in pursuit of their mission. The Operations team is responsible for technology, human resources, administration, legal, and org-wide planning, supporting and interacting with every other team within DataKind. A successful Director, Operations will work closely with the Chief Operating Officer to develop and implement systems that promote organizational growth over the next several years.
The Director, Operations will help to drive interconnectedness across the company by connecting the Global Volunteers team with legal support, designing and ensuring progress against the company dashboard, co-leading annual planning processes which tie DataKind’s mission to their resourcing, and much more. The Manager, Finance and Manager, Human Resources will report to the Director, Operations, so a successful candidate will have a proven record of coaching others to excellence.
What You’ll Do
The Director, Operations will be responsible for the following in addition to any other project as assigned by their manager:
Administration and Operations
Serve as an advisor to the Chief Operating Officer as well as support her in the execution of cross-departmental activities.
Develop organization-wide communications and assist the Chief Operating Officer with management of the team calendar, responsibilities, and capacity planning.
Assist the Executive Team (Executive Director, Chief Operating Officer, and Chief Program Officer) with the annual organizational planning process, developing materials that will aid in linking org-wide priorities, headcount, and budget setting for the attainment of annual goals.
Assess and address NYC facility needs, including liaising with landlord, brokers, and staff to ensure space is available and appropriate for our particular use.
Implement systems that ensure NGO/governmental partners across the globe are supported in the contract execution phase for projects originating from headquarters (Product team) or international chapters (Global Volunteers team).
Create internal processes that improve DataKind’s time and monetary efficiency (e.g. internal communications, financial reporting systems).
Human Capital
Hire and effectively manage/coach the Manager, Human Resources to:
Consistently develop a diverse and compelling talent pool for a variety of positions and candidates.
Assist in interviewing and vetting job candidates.
Help design organizational-wide training, development opportunities, and career pathways for staff, supporting all employee development programs.
Lead initiatives on employee benefits, compensation, and other staff improvements.
Ensure that HR initiatives are closely integrated into business annual plans.
Help DataKind become a great place to work through a comprehensive and competitive rewards system.
Prepare for anticipated business and talent threats and opportunities.
Risk and Financial Management
Manage the Manager, Finance who will:
Oversee all accounting responsibilities such as financial projections and expense tracking, ensuring that DataKind maintains fiscal responsibility.
Ensure that DataKind is in compliance with laws and regulations in the countries in which they operate.
Coordinate with legal counsel to ensure that legal requirements are being fulfilled.
Build partnerships that enable improved administration.
Ensure that DataKind has a proper risk management plan in place (e.g. commercial insurance and operating reserves).
Who You Are
You excel at driving yourself and others toward operational efficiency. You love distilling activities into processes, you are thrilled overseeing efficiency gains in your systems, and you would much rather tinker with the engine than worry about the paint job of the car.
You have a results orientation. You have a figure-it-out mentality and have demonstrated experience “running the engine” of many successful companies.
You have exceedingly high attention to detail. You check things in triplicate, there is nary a decimal out of place in your spreadsheets, and typos, unassigned tasks, or that one bottle out of place in the storefront display are intolerable to you.
You are a self-starter. You are be able to coordinate and execute on successful projects with little guidance. You’re also a pro at managing up, bringing in the Executive Director and other members of the Executive Team when and where you need them.
You have a high degree of focus. Because DataKind has a “curse of abundance,” meaning, many cool things to do, they will lean on you to focus in on the mission, act decisively to ward off distraction, and assertively set clear boundaries to keep the car moving in the right direction.
You are an experienced manager. You should be comfortable managing small teams and gaining buy-in from diverse groups. You’ll also need to be a master of delegation to keep fast-paced work moving to the right parts of the company.
How You’ll be Measured
At the end of year one, the Director, Operations will have:
Developed and maintained company dashboards on at least a quarterly basis.
Hired a Manager, Human Resources with whom to evaluate and improve DataKind’s rewards and performance management systems.
Supported the Executive Team, particularly the Chief Operating Officer, around operational efforts needed to fulfill DataKind’s annual goals, including organization of quarterly OKR meetings.
Improved the materials and systems for the annual planning processes with which all teams interact.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/RSR5NzGuwU/Director-Operations-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
Nov 10, 2019
Full time
DataKind is looking for a Director, Operations !
Location
This is an onsite opportunity located in DataKind’s Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of our process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before we ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
As DataKind’s new Director, Operations, reporting to the Chief Operating Officer (COO), you’ll join the Operations team to ensure that DataKind’s day-to-day activities run smoothly in pursuit of their mission. The Operations team is responsible for technology, human resources, administration, legal, and org-wide planning, supporting and interacting with every other team within DataKind. A successful Director, Operations will work closely with the Chief Operating Officer to develop and implement systems that promote organizational growth over the next several years.
The Director, Operations will help to drive interconnectedness across the company by connecting the Global Volunteers team with legal support, designing and ensuring progress against the company dashboard, co-leading annual planning processes which tie DataKind’s mission to their resourcing, and much more. The Manager, Finance and Manager, Human Resources will report to the Director, Operations, so a successful candidate will have a proven record of coaching others to excellence.
What You’ll Do
The Director, Operations will be responsible for the following in addition to any other project as assigned by their manager:
Administration and Operations
Serve as an advisor to the Chief Operating Officer as well as support her in the execution of cross-departmental activities.
Develop organization-wide communications and assist the Chief Operating Officer with management of the team calendar, responsibilities, and capacity planning.
Assist the Executive Team (Executive Director, Chief Operating Officer, and Chief Program Officer) with the annual organizational planning process, developing materials that will aid in linking org-wide priorities, headcount, and budget setting for the attainment of annual goals.
Assess and address NYC facility needs, including liaising with landlord, brokers, and staff to ensure space is available and appropriate for our particular use.
Implement systems that ensure NGO/governmental partners across the globe are supported in the contract execution phase for projects originating from headquarters (Product team) or international chapters (Global Volunteers team).
Create internal processes that improve DataKind’s time and monetary efficiency (e.g. internal communications, financial reporting systems).
Human Capital
Hire and effectively manage/coach the Manager, Human Resources to:
Consistently develop a diverse and compelling talent pool for a variety of positions and candidates.
Assist in interviewing and vetting job candidates.
Help design organizational-wide training, development opportunities, and career pathways for staff, supporting all employee development programs.
Lead initiatives on employee benefits, compensation, and other staff improvements.
Ensure that HR initiatives are closely integrated into business annual plans.
Help DataKind become a great place to work through a comprehensive and competitive rewards system.
Prepare for anticipated business and talent threats and opportunities.
Risk and Financial Management
Manage the Manager, Finance who will:
Oversee all accounting responsibilities such as financial projections and expense tracking, ensuring that DataKind maintains fiscal responsibility.
Ensure that DataKind is in compliance with laws and regulations in the countries in which they operate.
Coordinate with legal counsel to ensure that legal requirements are being fulfilled.
Build partnerships that enable improved administration.
Ensure that DataKind has a proper risk management plan in place (e.g. commercial insurance and operating reserves).
Who You Are
You excel at driving yourself and others toward operational efficiency. You love distilling activities into processes, you are thrilled overseeing efficiency gains in your systems, and you would much rather tinker with the engine than worry about the paint job of the car.
You have a results orientation. You have a figure-it-out mentality and have demonstrated experience “running the engine” of many successful companies.
You have exceedingly high attention to detail. You check things in triplicate, there is nary a decimal out of place in your spreadsheets, and typos, unassigned tasks, or that one bottle out of place in the storefront display are intolerable to you.
You are a self-starter. You are be able to coordinate and execute on successful projects with little guidance. You’re also a pro at managing up, bringing in the Executive Director and other members of the Executive Team when and where you need them.
You have a high degree of focus. Because DataKind has a “curse of abundance,” meaning, many cool things to do, they will lean on you to focus in on the mission, act decisively to ward off distraction, and assertively set clear boundaries to keep the car moving in the right direction.
You are an experienced manager. You should be comfortable managing small teams and gaining buy-in from diverse groups. You’ll also need to be a master of delegation to keep fast-paced work moving to the right parts of the company.
How You’ll be Measured
At the end of year one, the Director, Operations will have:
Developed and maintained company dashboards on at least a quarterly basis.
Hired a Manager, Human Resources with whom to evaluate and improve DataKind’s rewards and performance management systems.
Supported the Executive Team, particularly the Chief Operating Officer, around operational efforts needed to fulfill DataKind’s annual goals, including organization of quarterly OKR meetings.
Improved the materials and systems for the annual planning processes with which all teams interact.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/RSR5NzGuwU/Director-Operations-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
DataKind is looking for an Associate, Business Development !
Location
This is an onsite opportunity located in our Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of our process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before we ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
Phase DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
As the new Associate, Business Development, you will help to steward relationships and secure support from mission-driven project and funding partners. Reporting to the Senior Manager of Partnerships, the Associate will assist with all facets of DataKind’s institutional fundraising, including donor cultivation, donor communications, proposal and report writing, and maintenance of the donor database.
The Associate will also work closely with the Individual Giving Lead on event planning and execution as well as donor prospecting. This position provides an excellent opportunity to explore the many varied aspects of a growing, international organization, as the Associate will partner with colleagues across all teams within the organization to advance DataKind’smission and work.
What You’ll Do
The Associate, Business Development will be responsible for the following, in addition to any other project as assigned by their manager:
Writing & Communication
Assist in composing and proofreading proposals, concept papers, program summaries, talking points, and personalized donor acknowledgments as well as other correspondence as directed.
Collaborate with the communications team to produce a variety of correspondence strategies that will engage new donors and retain current donors.
Work closely with programs and finance teams to generate narrative content, project budgets, and expense reports.
Field and respond to donor email inquiries related to donations and partnerships.
Data Management
Update and maintain all grant and sponsorship information in Salesforce related to managed donor portfolios and the prospect base (e.g. entering contact reports, adding and updating proposals, entering future and anticipated actions).
Maintain schedule of deadlines for grant proposals, renewals, and reports, working alongside others to ensure that all deliverables are met in a timely manner.
Monitor compliance with grant deliverables and outcomes.
Special Projects
Assist with scheduling and coordinating logistics related to donor cultivation and stewardship events.
Assist with implementing new systems and tools to improve team efficiency and effectiveness.
Conduct research on program topic areas/target populations and integrate findings, including statistics into work products.
Work closely with the finance team to reconcile and process all incoming gifts and maintain restricted funding schedule.
Generate and report weekly team metrics.
Who You Are
A strong, intentional relationship builder. You thrive on bringing different stakeholders together around a common goal. You seek to understand different contributors’ motivations and enjoy finding creative ways of meeting multiple objectives. You shape relationships with an ethos of reciprocity.
An exceptional communicator. You have excellent oral and written communication skills. You craft high-quality proposals and presentations, and explain complex concepts in a digestible and humble manner.
Detail-oriented. Tracking details and keeping things moving forward are high priorities for you. You are a problem solver who connects the dots between what is promised and what needs to be delivered and who helps people get things done on time and on budget.
Driven to deliver exceptional customer service. You’re laser-focused on identifying DataKind’s value-add for each unique partner and delivering tangible results. You anticipate partner needs and approach all work from the lens of how you can deliver a fantastic experience.
Ambitious and tenaciously goal-oriented. You thrive with ambitious goals and metrics ahead of you, and you won’t stop until they’re met.
An independent self-starter and a dedicated team member. You are comfortable working independently but understand your role and priorities in the context of the organization’s quarterly goals and overall mission. You can work on any project, with any team. You are humble and driven to ensure your team succeeds. You understand how your partners’ priorities fit within the larger goals and initiatives happening at DataKind and navigate accordingly.
How You’ll be Measured
At the end of year one, the Associate will have:
Worked closely with the Senior Manager of Partnerships to produce and submit timely and high quality funding reports.
Developed a variety of donor cultivation messages.
Generated several donor prospect reports and identified information on volunteers’ employers to allow for matching gifts solicitation.
Developed personal goals towards creating a positive impact for the Business Development team.
Led the general upkeep and maintenance of the donor database in Salesforce.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to an outstanding health plan. They pay 100% of medical, vision, and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing throughout professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter to:
https://axistalentpartners.applytojob.com/apply/yJam4KkDSt/Associate-Business-Development-DataKind?source=employdiversity
In your cover letter, please answer the following questions:
What excites you most about this opportunity?
What one experience demonstrates why you're best suited to take on this role?
What’s your favorite example of how using data has improved the world?
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
Nov 10, 2019
Full time
DataKind is looking for an Associate, Business Development !
Location
This is an onsite opportunity located in our Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of our process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before we ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
Phase DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
As the new Associate, Business Development, you will help to steward relationships and secure support from mission-driven project and funding partners. Reporting to the Senior Manager of Partnerships, the Associate will assist with all facets of DataKind’s institutional fundraising, including donor cultivation, donor communications, proposal and report writing, and maintenance of the donor database.
The Associate will also work closely with the Individual Giving Lead on event planning and execution as well as donor prospecting. This position provides an excellent opportunity to explore the many varied aspects of a growing, international organization, as the Associate will partner with colleagues across all teams within the organization to advance DataKind’smission and work.
What You’ll Do
The Associate, Business Development will be responsible for the following, in addition to any other project as assigned by their manager:
Writing & Communication
Assist in composing and proofreading proposals, concept papers, program summaries, talking points, and personalized donor acknowledgments as well as other correspondence as directed.
Collaborate with the communications team to produce a variety of correspondence strategies that will engage new donors and retain current donors.
Work closely with programs and finance teams to generate narrative content, project budgets, and expense reports.
Field and respond to donor email inquiries related to donations and partnerships.
Data Management
Update and maintain all grant and sponsorship information in Salesforce related to managed donor portfolios and the prospect base (e.g. entering contact reports, adding and updating proposals, entering future and anticipated actions).
Maintain schedule of deadlines for grant proposals, renewals, and reports, working alongside others to ensure that all deliverables are met in a timely manner.
Monitor compliance with grant deliverables and outcomes.
Special Projects
Assist with scheduling and coordinating logistics related to donor cultivation and stewardship events.
Assist with implementing new systems and tools to improve team efficiency and effectiveness.
Conduct research on program topic areas/target populations and integrate findings, including statistics into work products.
Work closely with the finance team to reconcile and process all incoming gifts and maintain restricted funding schedule.
Generate and report weekly team metrics.
Who You Are
A strong, intentional relationship builder. You thrive on bringing different stakeholders together around a common goal. You seek to understand different contributors’ motivations and enjoy finding creative ways of meeting multiple objectives. You shape relationships with an ethos of reciprocity.
An exceptional communicator. You have excellent oral and written communication skills. You craft high-quality proposals and presentations, and explain complex concepts in a digestible and humble manner.
Detail-oriented. Tracking details and keeping things moving forward are high priorities for you. You are a problem solver who connects the dots between what is promised and what needs to be delivered and who helps people get things done on time and on budget.
Driven to deliver exceptional customer service. You’re laser-focused on identifying DataKind’s value-add for each unique partner and delivering tangible results. You anticipate partner needs and approach all work from the lens of how you can deliver a fantastic experience.
Ambitious and tenaciously goal-oriented. You thrive with ambitious goals and metrics ahead of you, and you won’t stop until they’re met.
An independent self-starter and a dedicated team member. You are comfortable working independently but understand your role and priorities in the context of the organization’s quarterly goals and overall mission. You can work on any project, with any team. You are humble and driven to ensure your team succeeds. You understand how your partners’ priorities fit within the larger goals and initiatives happening at DataKind and navigate accordingly.
How You’ll be Measured
At the end of year one, the Associate will have:
Worked closely with the Senior Manager of Partnerships to produce and submit timely and high quality funding reports.
Developed a variety of donor cultivation messages.
Generated several donor prospect reports and identified information on volunteers’ employers to allow for matching gifts solicitation.
Developed personal goals towards creating a positive impact for the Business Development team.
Led the general upkeep and maintenance of the donor database in Salesforce.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to an outstanding health plan. They pay 100% of medical, vision, and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing throughout professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter to:
https://axistalentpartners.applytojob.com/apply/yJam4KkDSt/Associate-Business-Development-DataKind?source=employdiversity
In your cover letter, please answer the following questions:
What excites you most about this opportunity?
What one experience demonstrates why you're best suited to take on this role?
What’s your favorite example of how using data has improved the world?
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
DataKind is looking for a Senior Manager, Center of Excellence!
Location
This is ideally an onsite opportunity located in our Brooklyn, NY headquarters; however, there is the potential to work remotely.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of our process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before we ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
Reporting to the Director of Product, the Senior Manager will work cross-functionally within DataKind to ensure that all projects are executed with the highest quality standards, whether completed by staff members or their volunteer base across the globe. The Center of Excellence is a newly-created team that will drive innovation and improvement as well as create structures that encourage all members of DataKind to measure, experiment, and share learnings with one another.
The Senior Manager will build and maintain a best-in-class playbook for the organization, outlining the engagement strategy for all data projects across the organization, including DataKind’s chapters. This playbook will not only allow the organization to scale its work over the coming years, but it will also serve as the blueprint for the ways in which all teams at DataKind support data projects. The Senior Manager will be responsible for generating regular reports that promote transparent and shared results around organizational goals, rather than individual departmental metrics. The creation and/or dissemination of shared resources will allow DataKind to surface what’s working best in one region so it can be used more broadly and make the delivery of a positive volunteer experience more consistent.
This is an ideal role for someone with a solutions mindset who has had experience working with a volunteer or multi-site workforce and enjoys codifying practices and coaching/training others.
What You’ll Do
The Senior Manager will be responsible for the following, in addition to any other project as assigned by their manager:
DataKind Systems & Process Codification
On an ongoing systematic basis for all engagements, ensuring that all current and future systems, processes, success measures, data dissemination, best practices, and collaborators are documented in or are in line with playbook standards.
Developing Salesforce reporting that allows DataKind to understand program activities, troubleshoot issues, and establish benchmarks across the network.
Devising and implementing an audit system whereby all projects and communications are assessed for quality, consistency, and compliance to DataKind standards.
Training
Devising replicable, culturally competent, and engaging trainings that will be delivered synchronously and asynchronously.
Partnering with the Global Volunteers team to develop a training curriculum for new chapter leaders around the globe.
Who You Are
You excel at systematizing and cataloging best practices. You have skillfully implemented innovative, disciplined, and continuously improving processes and systems (such as a playbook), garnering cross-functional staff support and use in the past.
You are a self-starter and get stuff done. Your experience, transparency, and organization allow you to get the nuts and bolts in place in record time, always with support and input from the rest of the organization. You are able to work independently with some guidance from your manager.
You are an engaging coach and trainer . You understand how to develop and facilitate trainings that build the skills and brand knowledge to consistently implement the DataKind process for volunteers globally.
You are a skilled project manager and communicator . You love the challenge of synthesizing and executing big picture ideas and have strong strategic thinking and project execution abilities. You are a formidable writer, able to adopt different voices, and may have experience working directly or indirectly in a communications capacity.
You bring people together. You know how to build buy-in from a variety of stakeholders, ensuring they have shared ownership over decisions and deliverables. You have time-tested strategies in your toolkit to support effective decision-making processes and have developed proven internal management systems that drive consistent results.
You are values-aligned. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability.
How You’ll be Measured
At the end of year one, the Senior Manager will have:
Created, distributed, and started managing an internal playbook, which will include templates on how to develop, launch, and manage DataKind’s impact practice: DataCorps, DataDives, and community-based events like DataJams and meet-ups, as well as branded collateral.
Created and implemented systematic trainings on the playbook for volunteer chapters.
Created an internal auditing process of data engagements, serving as the vetting process for quality, impact, and efficiency based on playbook standards.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/ZzrAEsMOUM/Senior-Manager-Center-For-Excellence-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
Nov 10, 2019
Full time
DataKind is looking for a Senior Manager, Center of Excellence!
Location
This is ideally an onsite opportunity located in our Brooklyn, NY headquarters; however, there is the potential to work remotely.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of our process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before we ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
Reporting to the Director of Product, the Senior Manager will work cross-functionally within DataKind to ensure that all projects are executed with the highest quality standards, whether completed by staff members or their volunteer base across the globe. The Center of Excellence is a newly-created team that will drive innovation and improvement as well as create structures that encourage all members of DataKind to measure, experiment, and share learnings with one another.
The Senior Manager will build and maintain a best-in-class playbook for the organization, outlining the engagement strategy for all data projects across the organization, including DataKind’s chapters. This playbook will not only allow the organization to scale its work over the coming years, but it will also serve as the blueprint for the ways in which all teams at DataKind support data projects. The Senior Manager will be responsible for generating regular reports that promote transparent and shared results around organizational goals, rather than individual departmental metrics. The creation and/or dissemination of shared resources will allow DataKind to surface what’s working best in one region so it can be used more broadly and make the delivery of a positive volunteer experience more consistent.
This is an ideal role for someone with a solutions mindset who has had experience working with a volunteer or multi-site workforce and enjoys codifying practices and coaching/training others.
What You’ll Do
The Senior Manager will be responsible for the following, in addition to any other project as assigned by their manager:
DataKind Systems & Process Codification
On an ongoing systematic basis for all engagements, ensuring that all current and future systems, processes, success measures, data dissemination, best practices, and collaborators are documented in or are in line with playbook standards.
Developing Salesforce reporting that allows DataKind to understand program activities, troubleshoot issues, and establish benchmarks across the network.
Devising and implementing an audit system whereby all projects and communications are assessed for quality, consistency, and compliance to DataKind standards.
Training
Devising replicable, culturally competent, and engaging trainings that will be delivered synchronously and asynchronously.
Partnering with the Global Volunteers team to develop a training curriculum for new chapter leaders around the globe.
Who You Are
You excel at systematizing and cataloging best practices. You have skillfully implemented innovative, disciplined, and continuously improving processes and systems (such as a playbook), garnering cross-functional staff support and use in the past.
You are a self-starter and get stuff done. Your experience, transparency, and organization allow you to get the nuts and bolts in place in record time, always with support and input from the rest of the organization. You are able to work independently with some guidance from your manager.
You are an engaging coach and trainer . You understand how to develop and facilitate trainings that build the skills and brand knowledge to consistently implement the DataKind process for volunteers globally.
You are a skilled project manager and communicator . You love the challenge of synthesizing and executing big picture ideas and have strong strategic thinking and project execution abilities. You are a formidable writer, able to adopt different voices, and may have experience working directly or indirectly in a communications capacity.
You bring people together. You know how to build buy-in from a variety of stakeholders, ensuring they have shared ownership over decisions and deliverables. You have time-tested strategies in your toolkit to support effective decision-making processes and have developed proven internal management systems that drive consistent results.
You are values-aligned. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability.
How You’ll be Measured
At the end of year one, the Senior Manager will have:
Created, distributed, and started managing an internal playbook, which will include templates on how to develop, launch, and manage DataKind’s impact practice: DataCorps, DataDives, and community-based events like DataJams and meet-ups, as well as branded collateral.
Created and implemented systematic trainings on the playbook for volunteer chapters.
Created an internal auditing process of data engagements, serving as the vetting process for quality, impact, and efficiency based on playbook standards.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/ZzrAEsMOUM/Senior-Manager-Center-For-Excellence-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
DataKind is looking for a Chief of Staff !
Location
This is an onsite opportunity located in our Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of their process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before they ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
The Chief of Staff is charged with supporting the Executive Director and the executive team (Executive Director, Chief Operating Officer, and Chief Program Officer), ensuring they are prioritizing the highest impact opportunities in advancing DataKind’s mission and growth. S/he/they will serve as the Board liaison and provide strategic thought partnership on special projects. The ideal candidate is high capacity and strategic and thrives when supporting senior executives in a high growth context.
What You’ll Do
The Chief of Staff will be responsible for the following in addition to any other project as assigned by their manager:
Organize and facilitate key Executive Director priorities: Strategically respond to and prioritize the high-volume demand for the Executive Director’s time, ensuring that the Executive Director focuses on the most impactful areas to drive organizational growth and impact. Manage an Executive Assistant who will also support this work.
Serve as the Board liaison: Play a leading role in board governance, recruitment, and development, in addition to supporting regular communications on behalf of the Executive Director.
Maximize the Executive Team’s collaboration and efficiency : Work with the executive team on weekly meeting design and implementation, agenda creation, etc.
Manage stakeholder engagement: In collaboration with the programs and business development teams, track and oversee a broad spectrum of external outreach with a focus on prospective funders and other key supporters aligned to DataKind’s mission. Leverage stakeholder relationships to generate new leads and deepen relationships.
Coordinate and execute special projects : Lead the execution of various projects required to support DataKind’s continued growth and brand equity. Translate the Executive Director’s goals into actionable business priorities and work streams for the organization to execute.
Apply proactive problem-solving: Efficiently and effectively escalate and resolve mission-critical challenges and developments in a fast-moving environment.
Who You Are
· You love being an executive’s right hand. Having worked in non-profit organizations in the past (or supported growing organizations), you understand what any executive leader needs to do to ensure the organization thrives and evolves. With at least eight years of experience, you have time-tested strategies in your toolkit to support effective decision-making processes and have developed proven internal management systems that drive consistent results as well as maximize an executive's time and impact.
You fastidiously track and manage details. You’re able to take the Executive Director’s detailed problem statement and break it down meticulously to ensure timely and accurate implementation. Your attention to detail and ability to thoughtfully prioritize allows you to share just the right level of relevant information with both internal and external colleagues to keep the Executive Director’s key priorities on track.
You are an effective communicator. You are able to articulate the power and potential of data science in the service of humanity to a variety of stakeholders with sincerity and gravitas. You have a facilitative and collaborative approach to leadership with a proven track record of working in dynamic, multi-national teams. You communicate clearly to help audiences move from ideas to action when necessary.
Special projects are your thing. You love taking on new, uncharted territory (e.g. projects, events) for an organization, helping senior leaders to see where there are linkages across the work and creating operational efficiencies and new processes along the way.
You are a relationship manager and connector. Your interpersonal skills are your greatest strength. Your high degree of emotional intelligence and maturity allow you to work effectively across all levels of the organization and with organizational partners, moving hearts and minds to the desired goal. Your strong pattern recognition allows you to connect people, initiatives, and related topics to ensure the Executive Director is set up for success in every conversation.
You are values-aligned. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability.
How You’ll be Measured
At the end of year one, the Chief of Staff will have:
Optimized the Executive Director’s time to ensure he is focused on opportunities to build the DataKind brand.
Created systems and structures to ease preparation, and facilitate follow-up, for Board
Led special projects that move various aspects of the organization forward.
Determined ongoing processes for project identification, assessment, prioritization, and implementation.
Streamlined the process for driving the agenda for the weekly Executive Team meeting.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/HpVm5vmwfQ/Chief-Of-Staff-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
Nov 10, 2019
Full time
DataKind is looking for a Chief of Staff !
Location
This is an onsite opportunity located in our Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of their process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before they ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
The Chief of Staff is charged with supporting the Executive Director and the executive team (Executive Director, Chief Operating Officer, and Chief Program Officer), ensuring they are prioritizing the highest impact opportunities in advancing DataKind’s mission and growth. S/he/they will serve as the Board liaison and provide strategic thought partnership on special projects. The ideal candidate is high capacity and strategic and thrives when supporting senior executives in a high growth context.
What You’ll Do
The Chief of Staff will be responsible for the following in addition to any other project as assigned by their manager:
Organize and facilitate key Executive Director priorities: Strategically respond to and prioritize the high-volume demand for the Executive Director’s time, ensuring that the Executive Director focuses on the most impactful areas to drive organizational growth and impact. Manage an Executive Assistant who will also support this work.
Serve as the Board liaison: Play a leading role in board governance, recruitment, and development, in addition to supporting regular communications on behalf of the Executive Director.
Maximize the Executive Team’s collaboration and efficiency : Work with the executive team on weekly meeting design and implementation, agenda creation, etc.
Manage stakeholder engagement: In collaboration with the programs and business development teams, track and oversee a broad spectrum of external outreach with a focus on prospective funders and other key supporters aligned to DataKind’s mission. Leverage stakeholder relationships to generate new leads and deepen relationships.
Coordinate and execute special projects : Lead the execution of various projects required to support DataKind’s continued growth and brand equity. Translate the Executive Director’s goals into actionable business priorities and work streams for the organization to execute.
Apply proactive problem-solving: Efficiently and effectively escalate and resolve mission-critical challenges and developments in a fast-moving environment.
Who You Are
· You love being an executive’s right hand. Having worked in non-profit organizations in the past (or supported growing organizations), you understand what any executive leader needs to do to ensure the organization thrives and evolves. With at least eight years of experience, you have time-tested strategies in your toolkit to support effective decision-making processes and have developed proven internal management systems that drive consistent results as well as maximize an executive's time and impact.
You fastidiously track and manage details. You’re able to take the Executive Director’s detailed problem statement and break it down meticulously to ensure timely and accurate implementation. Your attention to detail and ability to thoughtfully prioritize allows you to share just the right level of relevant information with both internal and external colleagues to keep the Executive Director’s key priorities on track.
You are an effective communicator. You are able to articulate the power and potential of data science in the service of humanity to a variety of stakeholders with sincerity and gravitas. You have a facilitative and collaborative approach to leadership with a proven track record of working in dynamic, multi-national teams. You communicate clearly to help audiences move from ideas to action when necessary.
Special projects are your thing. You love taking on new, uncharted territory (e.g. projects, events) for an organization, helping senior leaders to see where there are linkages across the work and creating operational efficiencies and new processes along the way.
You are a relationship manager and connector. Your interpersonal skills are your greatest strength. Your high degree of emotional intelligence and maturity allow you to work effectively across all levels of the organization and with organizational partners, moving hearts and minds to the desired goal. Your strong pattern recognition allows you to connect people, initiatives, and related topics to ensure the Executive Director is set up for success in every conversation.
You are values-aligned. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability.
How You’ll be Measured
At the end of year one, the Chief of Staff will have:
Optimized the Executive Director’s time to ensure he is focused on opportunities to build the DataKind brand.
Created systems and structures to ease preparation, and facilitate follow-up, for Board
Led special projects that move various aspects of the organization forward.
Determined ongoing processes for project identification, assessment, prioritization, and implementation.
Streamlined the process for driving the agenda for the weekly Executive Team meeting.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/HpVm5vmwfQ/Chief-Of-Staff-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
DataKind is looking for a Director, Technology!
Location
This is an onsite opportunity located in DataKind’s Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of their process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before they ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
The Director, Technology plays a key leadership role at DataKind and for its chapters around the world. Reporting to the Chief Operating Officer, you’ll work collaboratively with the heads of Communications, Product, Business Development, and Global Volunteers to spearhead technology initiatives to support operations, project delivery and optimization, development of DataKind’s website and data backend, and eventually advise on the release of software products to the public. You’ll also be responsible for building and managing DataKind’s tech team, consisting of staff, contractors, and volunteers, as well as creating and implementing best-in-class systems and processes related to data security.
What You’ll Do
The Director, Technology is responsible for the following in addition to any other project as assigned by their manager:
Devise DataKind’s technology strategy
Develop and oversee technology goals and metrics and coordinate development roadmap, budget, and timelines.
In concert with senior leaders, develop and implement a new website leveraging the DataKind branding strategy.
Ensure technical activities are in strategic alignment with the product and business goals.
Implement consistent tracking, management, and analysis of data on projects and portfolios in support of the Product team.
Identify creative product opportunities from project experiences across DataKind.
Identify or develop a volunteer management system in collaboration with the Director, Global Volunteers.
Leverage Salesforce to create a contract management system that allows DataKind to usher legal agreements through the approval process and help staff adhere to contractual terms.
Streamline and maintain technical services and support for staff and volunteers
Maintain regulatory, data security, and cybersecurity requirements set by funders, partners, and the jurisdictions in which DataKind operates.
Update and manage the DataKind helpdesk, providing rapid response technology support to DataKind staff and volunteer leaders.
Ensure that volunteer data scientists have a seamless experience completing their projects with data, services, and project management tools readily available (e.g. AWS, Slack, Asana, and any custom software needs).
Build and lead the Technology team
Recruit and develop a team of world-class technologists.
Build healthy collaboration across a mix of full-time, contract, and volunteer team members.
Who You Are
You’re a human-centered technologist. You know that technology is nothing without the people it serves. While passionate about the power of computing, you always work in partnership with your users, whether it’s someone in the office or across the world, developing your ability to anticipate their needs. You’re thoughtful about the way your systems can empower and enrich, as well as how they might inadvertently harm.
You architect for easy maintenance. Sure, you’ve got engineering chops, but you’re always thinking of others now and in the future. You design simple systems that solve real needs without creating a bunch of new ones. You stay in touch with the latest techniques and technologies so you can identify the most useful tools for the job and anticipate what’s on the horizon.
You’re a proven coach. You’re excellent at getting the best out of people and appreciate the job of recruiting and mentoring technology talent. You’ve led and built technology teams and know how to get them to work as one.
You get stuff done. You thoughtfully translate strategic planning into concrete results, especially in the short-term. Whether it’s on your own, or through staff, contractors, or volunteers, your experience, transparency, and organization allow you to get the nuts and bolts in place in record time, always with support and input from the rest of the organization.
You’re values-aligned. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability. At DataKind, they deliberately live values that contradict the negative stereotypes of technologists, and so do you.
How You’ll be Measured
At the end of year one, the Director of Technology will have:
Streamlined and maintained technical services and support for staff and volunteers to include the release of a volunteer management system.
Reimagined and implemented a new and streamlined website, corresponding hosting platform, and supporting code.
Partnered with teams across the organization to enable the production and regular maintenance of a company dashboard and Salesforce reporting.
Adapted Salesforce to provide a contract management system.
Made major progress in ensuring first-in-class data security systems and protocols across both internal DataKind teams as well as volunteer groups in the field.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/DXBfcggIvV/Director-Technology-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
Nov 10, 2019
Full time
DataKind is looking for a Director, Technology!
Location
This is an onsite opportunity located in DataKind’s Brooklyn, NY headquarters.
About DataKind
DataKind is a global nonprofit dedicated to harnessing the power of data science and artificial intelligence (AI) in the service of humanity. Named one of Fast Company's 2017 top 10 innovative nonprofits, DataKind teams talented pro bono experts from academia and industry with visionary change makers to collaboratively design innovative solutions to tough social challenges. They help social organizations apply their data to predictive analytics, machine learning algorithms, and AI needs in a way that both increases impact and is sensitive to the ethical considerations they have.
They are 20,000 strong: DataKind volunteers hail from almost every country across the world, representing a community of technologists and social change makers who believe in using data science and AI for a stronger planet and a more just and prosperous world.
They have served 300+ projects around the world: From using satellite imagery to measure crop yields to automating the fight against hate speech online, their volunteer community has shown up to support a range of humanitarian needs.
People are at the center of their process: The most advanced machine learning algorithms are useless if they’re not designed for real peoples’ problems. DataKind celebrates human centered design principles that focus on the “why,” the “for whom,” and the “should we” long before they ever get going on the “what.”
“AI for Good” will only succeed if it’s “AI for All”: They will continue their work until all people and all communities can use digital technology for the outcomes they want to see. They support not just the tech communities of today, but anyone in any community who wants to lead in how data technologies serve their needs fairly.
The Next Phase
DataKind has been honored to work with social change organizations around the world to do over 300 projects these past eight years. Those projects have resulted in more effective NGOs, more funding for social change organizations, and more awareness of the power (and pitfalls) of data science and AI in the social sector. However, they have always known that they will not be able to combat all of the world’s looming challenges on the backs of individual, uncoordinated, short-term projects alone. Thanks to generous long-term support from the Rockefeller Foundation and the Mastercard Center for Inclusive Growth, they are now focusing the DataKind network on issue areas, such as improving health outcomes through Community Health Workers or increasing financial inclusion. Over a period of five years, DataKind has been granted $20M to make this vision a reality, and are looking for people to join them in this journey. You can read more about the new strategy here.
About the Opportunity
The Director, Technology plays a key leadership role at DataKind and for its chapters around the world. Reporting to the Chief Operating Officer, you’ll work collaboratively with the heads of Communications, Product, Business Development, and Global Volunteers to spearhead technology initiatives to support operations, project delivery and optimization, development of DataKind’s website and data backend, and eventually advise on the release of software products to the public. You’ll also be responsible for building and managing DataKind’s tech team, consisting of staff, contractors, and volunteers, as well as creating and implementing best-in-class systems and processes related to data security.
What You’ll Do
The Director, Technology is responsible for the following in addition to any other project as assigned by their manager:
Devise DataKind’s technology strategy
Develop and oversee technology goals and metrics and coordinate development roadmap, budget, and timelines.
In concert with senior leaders, develop and implement a new website leveraging the DataKind branding strategy.
Ensure technical activities are in strategic alignment with the product and business goals.
Implement consistent tracking, management, and analysis of data on projects and portfolios in support of the Product team.
Identify creative product opportunities from project experiences across DataKind.
Identify or develop a volunteer management system in collaboration with the Director, Global Volunteers.
Leverage Salesforce to create a contract management system that allows DataKind to usher legal agreements through the approval process and help staff adhere to contractual terms.
Streamline and maintain technical services and support for staff and volunteers
Maintain regulatory, data security, and cybersecurity requirements set by funders, partners, and the jurisdictions in which DataKind operates.
Update and manage the DataKind helpdesk, providing rapid response technology support to DataKind staff and volunteer leaders.
Ensure that volunteer data scientists have a seamless experience completing their projects with data, services, and project management tools readily available (e.g. AWS, Slack, Asana, and any custom software needs).
Build and lead the Technology team
Recruit and develop a team of world-class technologists.
Build healthy collaboration across a mix of full-time, contract, and volunteer team members.
Who You Are
You’re a human-centered technologist. You know that technology is nothing without the people it serves. While passionate about the power of computing, you always work in partnership with your users, whether it’s someone in the office or across the world, developing your ability to anticipate their needs. You’re thoughtful about the way your systems can empower and enrich, as well as how they might inadvertently harm.
You architect for easy maintenance. Sure, you’ve got engineering chops, but you’re always thinking of others now and in the future. You design simple systems that solve real needs without creating a bunch of new ones. You stay in touch with the latest techniques and technologies so you can identify the most useful tools for the job and anticipate what’s on the horizon.
You’re a proven coach. You’re excellent at getting the best out of people and appreciate the job of recruiting and mentoring technology talent. You’ve led and built technology teams and know how to get them to work as one.
You get stuff done. You thoughtfully translate strategic planning into concrete results, especially in the short-term. Whether it’s on your own, or through staff, contractors, or volunteers, your experience, transparency, and organization allow you to get the nuts and bolts in place in record time, always with support and input from the rest of the organization.
You’re values-aligned. You share DataKind’s values of humility, transparency, diversity, equity, inclusion, thoughtfulness, expertise, and approachability. At DataKind, they deliberately live values that contradict the negative stereotypes of technologists, and so do you.
How You’ll be Measured
At the end of year one, the Director of Technology will have:
Streamlined and maintained technical services and support for staff and volunteers to include the release of a volunteer management system.
Reimagined and implemented a new and streamlined website, corresponding hosting platform, and supporting code.
Partnered with teams across the organization to enable the production and regular maintenance of a company dashboard and Salesforce reporting.
Adapted Salesforce to provide a contract management system.
Made major progress in ensuring first-in-class data security systems and protocols across both internal DataKind teams as well as volunteer groups in the field.
Why Work with DataKind
At DataKind, they believe that people are the most important asset to delivering on their mission to collaboratively design data-driven, innovative solutions to tough social challenges. Working with them means that you will have:
Flexibility in your working schedule. This includes things like working from home, leaving early to care for kids, coming in late to walk your dog, etc. This also means that you have unlimited PTO.
Access to a generous health plan. They pay 100% of medical, vision and dental benefits for employees and contribute partially for spouse/kids/family members.
Support to plan for your future. They offer a 401(k) match up to 5%.
Opportunities to learn and grow. Each year, they budget for each staff person to have ongoing professional development support.
To Apply
This search is being managed by Axis Talent Partners, a boutique executive search and talent strategy firm which partners with social justice-focused organizations. Interested candidates should submit a resume and cover letter detailing their interest in our mission and qualifications for the position to:
https://axistalentpartners.applytojob.com/apply/DXBfcggIvV/Director-Technology-DataKind?source=employdiversity
DataKind is an Equal Opportunity Employer
Naturally, we’re an equal opportunity employer and strongly encourage candidates from underrepresented groups in tech to apply. DataKind does not discriminate on the basis of race, color, gender, disability, religion, national origin, age, sexual orientation, genetic information, pregnancy, or any other protected category.
US-NY-Bellerose Job ID: 2019-9239 Category: Dental Job Type Part-Time Overview We're SmileDirectClub , and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country. It's no small task. That's why we're looking for energetic, passionate, and confident Dental Assistants who can help turn frowns into life-changing grins. Are you up for it? Responsibilities How you make our customers SMILE... Deliver "5-Star" experience for every customer Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile Use cutting edge technology to create a 3D scan of customer's teeth for our Licensed Dental Professionals to review Help our customers select the best payment plan for their budget Provide our customers with complimentary whitening, and guide them through the "do's and don'ts" Work with your teammates to create a positive, high-energy atmosphere Additional responsibilities as needed to set your SmileShop up for success Qualifications It would really make us SMILE if you have... Dental Assisting Certificate and/or 1+ year of hands on dental experience required Experience taking impressions or using digital intraoral scanning equipment Sales and Customer Service experience, preferably in a retail sales setting Have confidence when presenting our product and accurately addressing a customer's questions and concerns Excited and passionate about transforming smiles and making an impact Fun and positive personality while being professional and eager to succeed Self-motivated and independent, but also open to learning Proven success and ability to quickly adapt to new systems and software Open-minded and optimistic as we continue grow and innovate Remain curious, and always look for ways to improve your shop operationally and the customer's experience How we make you SMILE... Competitive compensation starting from $18 per hour based upon dental assistant and sales/customer service experience Potential bonus opportunity based on sales and conversion metrics Up to 25 hours per work week Aligner and Whitening Benefit Collaborative work environment and positive culture Opportunities to grow within a fast-paced, innovative company Company Profile SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile. What is SmileDirectClub? Link here. What are our customers saying? Link here. What is a SmileShop? Link here. What is our culture like? Link here. How do you celebrate your team members? Link here. PI116332661
Dec 14, 2019
US-NY-Bellerose Job ID: 2019-9239 Category: Dental Job Type Part-Time Overview We're SmileDirectClub , and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country. It's no small task. That's why we're looking for energetic, passionate, and confident Dental Assistants who can help turn frowns into life-changing grins. Are you up for it? Responsibilities How you make our customers SMILE... Deliver "5-Star" experience for every customer Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile Use cutting edge technology to create a 3D scan of customer's teeth for our Licensed Dental Professionals to review Help our customers select the best payment plan for their budget Provide our customers with complimentary whitening, and guide them through the "do's and don'ts" Work with your teammates to create a positive, high-energy atmosphere Additional responsibilities as needed to set your SmileShop up for success Qualifications It would really make us SMILE if you have... Dental Assisting Certificate and/or 1+ year of hands on dental experience required Experience taking impressions or using digital intraoral scanning equipment Sales and Customer Service experience, preferably in a retail sales setting Have confidence when presenting our product and accurately addressing a customer's questions and concerns Excited and passionate about transforming smiles and making an impact Fun and positive personality while being professional and eager to succeed Self-motivated and independent, but also open to learning Proven success and ability to quickly adapt to new systems and software Open-minded and optimistic as we continue grow and innovate Remain curious, and always look for ways to improve your shop operationally and the customer's experience How we make you SMILE... Competitive compensation starting from $18 per hour based upon dental assistant and sales/customer service experience Potential bonus opportunity based on sales and conversion metrics Up to 25 hours per work week Aligner and Whitening Benefit Collaborative work environment and positive culture Opportunities to grow within a fast-paced, innovative company Company Profile SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile. What is SmileDirectClub? Link here. What are our customers saying? Link here. What is a SmileShop? Link here. What is our culture like? Link here. How do you celebrate your team members? Link here. PI116332661
US-NY-Brooklyn Job ID: 2019-9243 Category: Sales Job Type Part-Time Overview We're SmileDirectClub , and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country. It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it? Responsibilities How you make our customers SMILE... Deliver "5-Star" experience for every customer Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile Help our customers select the best payment plan for their budget Provide our customers with complimentary whitening, and guide them through the "do's and don'ts" Work with your teammates to create a positive, high-energy atmosphere Additional responsibilities as needed to set your SmileShop up for success, based on business needs Qualifications It would really make us SMILE if you have... Sales and Customer Service experience, preferably in a retail sales setting Have confidence when presenting our product and accurately addressing a customer's questions and concerns Excited and passionate about transforming smiles and making an impact Fun and positive personality while being professional and eager to succeed Self-motivated and independent, but also open to learning Proven success and ability to quickly adapt to new systems and software Open-minded and optimistic as we continue grow and innovate Remain curious, and always look for ways to improve your shop operationally and the customer's experience Weekend availability How we make you SMILE... Competitive compensation starting from $18 per hour based upon sales/customer service experience Potential bonus opportunity based on sales and conversion metrics Up to 25 hours per work week Aligner and Whitening Benefit Collaborative work environment and positive culture Opportunities to grow within a fast-paced, innovative company Company Profile SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile. What is SmileDirectClub? Link here. What are our customers saying? Link here. What is a SmileShop? Link here. What is our culture like? Link here. How do you celebrate your team members? Link here. PI116333761
Dec 14, 2019
US-NY-Brooklyn Job ID: 2019-9243 Category: Sales Job Type Part-Time Overview We're SmileDirectClub , and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country. It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it? Responsibilities How you make our customers SMILE... Deliver "5-Star" experience for every customer Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile Help our customers select the best payment plan for their budget Provide our customers with complimentary whitening, and guide them through the "do's and don'ts" Work with your teammates to create a positive, high-energy atmosphere Additional responsibilities as needed to set your SmileShop up for success, based on business needs Qualifications It would really make us SMILE if you have... Sales and Customer Service experience, preferably in a retail sales setting Have confidence when presenting our product and accurately addressing a customer's questions and concerns Excited and passionate about transforming smiles and making an impact Fun and positive personality while being professional and eager to succeed Self-motivated and independent, but also open to learning Proven success and ability to quickly adapt to new systems and software Open-minded and optimistic as we continue grow and innovate Remain curious, and always look for ways to improve your shop operationally and the customer's experience Weekend availability How we make you SMILE... Competitive compensation starting from $18 per hour based upon sales/customer service experience Potential bonus opportunity based on sales and conversion metrics Up to 25 hours per work week Aligner and Whitening Benefit Collaborative work environment and positive culture Opportunities to grow within a fast-paced, innovative company Company Profile SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile. What is SmileDirectClub? Link here. What are our customers saying? Link here. What is a SmileShop? Link here. What is our culture like? Link here. How do you celebrate your team members? Link here. PI116333761
US-NY-Brooklyn Job ID: 2019-9242 Category: Dental Job Type Part-Time Overview We're SmileDirectClub , and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country. It's no small task. That's why we're looking for energetic, passionate, and confident Dental Assistants who can help turn frowns into life-changing grins. Are you up for it? Responsibilities How you make our customers SMILE... Deliver "5-Star" experience for every customer Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile Use cutting edge technology to create a 3D scan of customer's teeth for our Licensed Dental Professionals to review Help our customers select the best payment plan for their budget Provide our customers with complimentary whitening, and guide them through the "do's and don'ts" Work with your teammates to create a positive, high-energy atmosphere Additional responsibilities as needed to set your SmileShop up for success Qualifications It would really make us SMILE if you have... Dental Assisting Certificate and/or 1+ year of hands on dental experience required Experience taking impressions or using digital intraoral scanning equipment Sales and Customer Service experience, preferably in a retail sales setting Have confidence when presenting our product and accurately addressing a customer's questions and concerns Excited and passionate about transforming smiles and making an impact Fun and positive personality while being professional and eager to succeed Self-motivated and independent, but also open to learning Proven success and ability to quickly adapt to new systems and software Open-minded and optimistic as we continue grow and innovate Remain curious, and always look for ways to improve your shop operationally and the customer's experience How we make you SMILE... Competitive compensation starting from $18 per hour based upon dental assistant and sales/customer service experience Potential bonus opportunity based on sales and conversion metrics Up to 25 hours per work week Aligner and Whitening Benefit Collaborative work environment and positive culture Opportunities to grow within a fast-paced, innovative company Company Profile SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile. What is SmileDirectClub? Link here. What are our customers saying? Link here. What is a SmileShop? Link here. What is our culture like? Link here. How do you celebrate your team members? Link here. PI116332657
Dec 14, 2019
US-NY-Brooklyn Job ID: 2019-9242 Category: Dental Job Type Part-Time Overview We're SmileDirectClub , and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country. It's no small task. That's why we're looking for energetic, passionate, and confident Dental Assistants who can help turn frowns into life-changing grins. Are you up for it? Responsibilities How you make our customers SMILE... Deliver "5-Star" experience for every customer Be the face of SmileDirectClub, explain our product, and guide customers through timelines and expectations Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile Use cutting edge technology to create a 3D scan of customer's teeth for our Licensed Dental Professionals to review Help our customers select the best payment plan for their budget Provide our customers with complimentary whitening, and guide them through the "do's and don'ts" Work with your teammates to create a positive, high-energy atmosphere Additional responsibilities as needed to set your SmileShop up for success Qualifications It would really make us SMILE if you have... Dental Assisting Certificate and/or 1+ year of hands on dental experience required Experience taking impressions or using digital intraoral scanning equipment Sales and Customer Service experience, preferably in a retail sales setting Have confidence when presenting our product and accurately addressing a customer's questions and concerns Excited and passionate about transforming smiles and making an impact Fun and positive personality while being professional and eager to succeed Self-motivated and independent, but also open to learning Proven success and ability to quickly adapt to new systems and software Open-minded and optimistic as we continue grow and innovate Remain curious, and always look for ways to improve your shop operationally and the customer's experience How we make you SMILE... Competitive compensation starting from $18 per hour based upon dental assistant and sales/customer service experience Potential bonus opportunity based on sales and conversion metrics Up to 25 hours per work week Aligner and Whitening Benefit Collaborative work environment and positive culture Opportunities to grow within a fast-paced, innovative company Company Profile SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile. What is SmileDirectClub? Link here. What are our customers saying? Link here. What is a SmileShop? Link here. What is our culture like? Link here. How do you celebrate your team members? Link here. PI116332657
Location: Brooklyn, New York, United States Category: Sterile Processing Req_ID: 190000RK Posted Date: 3 days ago Passionate, driven people dedicated to making adifference in healthcare. SpecialtyCare sterileprocessing teams play a vital role in the health and wellbeing of ourpatients. By tracking and sterilizing vital surgical instruments, we reduce therisk of infection, lost instruments, incomplete trays, and surgeon frustration.Our certified technicians provide the expertise, quality control, and strictregulatory compliance to keep the operating room running smoothly. Our SPMsupervisors and managers are also instrumental in overseeing operations,conducting inservice training, and working with hospital administrators andstaff to find and implement efficiencies that provide ontime service delivery,reduce costs, and ensure patient safety. Job Summary As a Sterile Processing Supervisoryou are responsible for leading and managing the day to day efforts of thesterile processing team at your facility. It is your responsibility to ensure client satisfaction while alsoadhering to the highest quality and compliance standards. Assure that the standards ofoperation of the department comply with the standards set by regulatoryagencies, such as the state Department of Health, Joint Commission and otherregulatory agencies. Sterilize instruments, equipment,linen and supplies using various types of autoclaves. Load autoclaves in prescribed manner and setcontrols to specified time and temperature according to the type of items beingsterilized. Complete appropriate documentationrecords prior to sterilization and after sterilization is completed. Assemble all instrument proceduretrays, packs, supply carts following prescribed manner using protocol contentlists as a guide, mark items with identifying data and distribute or store indesignated areas. Dispense products requested byverbal, written or telephone requisitions for equipment and supplies. Identify and assign priority toemergency requisitions and required supplies and equipment based on knowledgeof procedure requested. Replace lost or damaged instrumentsas required to complete the tray. Obtain, complete and submit allforms following the prescribed manner to verify appropriate work assignments. Maintain assigned work areas andequipment in a clean and organized condition to maintain required standards forhandling of sterilized, clean materials and equipment. Motivates staff and promotes anenvironment for interdisciplinary team approach to achieve the goals of thehospital and SpecialtyCare. May perform other work relatedduties as assigned. Requirements Associate'sDegree or equivalent, preferred. Threeyears of sterile processing management experience. CRCSTcertification or CBSPDS certification required. Musthave the ability to teach and have demonstrated ability in written and oralcommunications and interpersonal skills. The SuccessfulCandidate Thesuccessful candidate must bring a high level of ethical, intellectual,professional and personal values that complement the team and companyvision. The following competencies arehighly valued: Strongrelationship builder with exceptional interpersonal skills that can influenceperceptions, decisions and actions of others through effective communicationsboth within the organization and externally. Provenselfstarter who works well both independently and in a team environment. Highenergy, selfmotivated individual whose style is effective in working with alllevels of the organization to drive performance and continuous improvementusing an analytical and metrics based approach. Provenleadership and team building abilities. Workswell in a fastpaced environment and with a sense of urgency. Livesthe SpecialtyCare Values Integrity, Respect, Teamwork, Sense of Urgency,Continuous Improvement, and Accountability. Benefits SpecialtyCareis committed to supporting professional growth for our associates. Eachassociate is allocated funds for continuing education, membership fees, anddues for professional associations. We also provide tuition reimbursement ortuition repayment assistance. We providea full benefits package including a matching 401K and generous PTO plan. Wealso cover the cost of maintaining certification. SpecialtyCareis an Equal Opportunity and Affirmative Action Employer Employment with SpecialtyCare is atwill PM19 PI116329057
Dec 14, 2019
Location: Brooklyn, New York, United States Category: Sterile Processing Req_ID: 190000RK Posted Date: 3 days ago Passionate, driven people dedicated to making adifference in healthcare. SpecialtyCare sterileprocessing teams play a vital role in the health and wellbeing of ourpatients. By tracking and sterilizing vital surgical instruments, we reduce therisk of infection, lost instruments, incomplete trays, and surgeon frustration.Our certified technicians provide the expertise, quality control, and strictregulatory compliance to keep the operating room running smoothly. Our SPMsupervisors and managers are also instrumental in overseeing operations,conducting inservice training, and working with hospital administrators andstaff to find and implement efficiencies that provide ontime service delivery,reduce costs, and ensure patient safety. Job Summary As a Sterile Processing Supervisoryou are responsible for leading and managing the day to day efforts of thesterile processing team at your facility. It is your responsibility to ensure client satisfaction while alsoadhering to the highest quality and compliance standards. Assure that the standards ofoperation of the department comply with the standards set by regulatoryagencies, such as the state Department of Health, Joint Commission and otherregulatory agencies. Sterilize instruments, equipment,linen and supplies using various types of autoclaves. Load autoclaves in prescribed manner and setcontrols to specified time and temperature according to the type of items beingsterilized. Complete appropriate documentationrecords prior to sterilization and after sterilization is completed. Assemble all instrument proceduretrays, packs, supply carts following prescribed manner using protocol contentlists as a guide, mark items with identifying data and distribute or store indesignated areas. Dispense products requested byverbal, written or telephone requisitions for equipment and supplies. Identify and assign priority toemergency requisitions and required supplies and equipment based on knowledgeof procedure requested. Replace lost or damaged instrumentsas required to complete the tray. Obtain, complete and submit allforms following the prescribed manner to verify appropriate work assignments. Maintain assigned work areas andequipment in a clean and organized condition to maintain required standards forhandling of sterilized, clean materials and equipment. Motivates staff and promotes anenvironment for interdisciplinary team approach to achieve the goals of thehospital and SpecialtyCare. May perform other work relatedduties as assigned. Requirements Associate'sDegree or equivalent, preferred. Threeyears of sterile processing management experience. CRCSTcertification or CBSPDS certification required. Musthave the ability to teach and have demonstrated ability in written and oralcommunications and interpersonal skills. The SuccessfulCandidate Thesuccessful candidate must bring a high level of ethical, intellectual,professional and personal values that complement the team and companyvision. The following competencies arehighly valued: Strongrelationship builder with exceptional interpersonal skills that can influenceperceptions, decisions and actions of others through effective communicationsboth within the organization and externally. Provenselfstarter who works well both independently and in a team environment. Highenergy, selfmotivated individual whose style is effective in working with alllevels of the organization to drive performance and continuous improvementusing an analytical and metrics based approach. Provenleadership and team building abilities. Workswell in a fastpaced environment and with a sense of urgency. Livesthe SpecialtyCare Values Integrity, Respect, Teamwork, Sense of Urgency,Continuous Improvement, and Accountability. Benefits SpecialtyCareis committed to supporting professional growth for our associates. Eachassociate is allocated funds for continuing education, membership fees, anddues for professional associations. We also provide tuition reimbursement ortuition repayment assistance. We providea full benefits package including a matching 401K and generous PTO plan. Wealso cover the cost of maintaining certification. SpecialtyCareis an Equal Opportunity and Affirmative Action Employer Employment with SpecialtyCare is atwill PM19 PI116329057
Location: Brooklyn, New York, United States Category: Sterile Processing Req_ID: 190000NR Posted Date: Oct 22, 2019 Passionate, driven people dedicated to making a difference in healthcare. SpecialtyCare sterile processing teams play a vital role in the health and wellbeing of our patients. By tracking and sterilizing vital surgical instruments, we reduce the risk of infection, lost instruments, incomplete trays, and surgeon frustration. Our Educators work in conjunction with the management team to ensure proper training for the sterile processing team. Our certified technicians provide the expertise, quality control, and strict regulatory compliance to keep the operating room running smoothly. Our SPM supervisors and managers are also instrumental in overseeing operations, conducting inservice training, and working with hospital administrators and staff to find and implement efficiencies that provide ontime service delivery, reduce costs, and ensure patient safety. Job Summary As the Sterile Processing Educator you are responsible for education and quality assessments of the hospital's Sterile Processing Program according to IAHCSMM, CSBSPD and AAMI guidelines. You will work with the Supervisors and Managers to maintain consistent high standards in the training and education process of Sterile Processing Technicians to assure that the department will meet or exceed Joint Commissions/HFAP requirements. Essential Duties and Responsibilities Assures that the standards of operation of the department comply with the standards set by regulatory agencies, such as the state Department of Health, Joint Commission and others. Provides a comprehensive departmental orientation to all new personnel and required training to all staff on an ongoing basis. Develops and implements departmental performance improvement activities and assures ongoing staff participation. Maintains continued education in the field of Central Sterile Processing operations and equipment through education, literature and seminars. Provides instructions and inservice in new products, procedures and equipment in a manner that will identify and prevent resource loss and maintain safety. Participates as an active member of hospital committees as assigned. Provides training and education to staff to prepare them for the national certification examinations. Provides instructions and inservice in new products, procedures and equipment in a manner that will identify and prevent resource loss and maintain safety. Requirements Associate's Degree or equivalent, preferred. Three years of experience as an Educator or equivalent sterile processing management experience. CRCST certification or CBSPDS certification required. Must have the ability to teach and have demonstrated ability in written and oral communications and interpersonal skills. The Successful Candidate The successful candidate must bring a high level of ethical, intellectual, professional and personal values that complement the team and company vision. The following competencies are highly valued: Strong relationship builder with exceptional interpersonal skills that can influence perceptions, decisions and actions of others through effective communications both within the organization and externally. Proven selfstarter who works well both independently and in a team environment. High energy, selfmotivated individual whose style is effective in working with all levels of the organization to drive performance and continuous improvement using an analytical and metrics based approach. Ability to effectively review and synthesize medical literature for the purpose of writing clinical procedure guidelines, clinical policies and peer review scientific publications. Works well in a fastpaced environment and with a sense of urgency. Lives the SpecialtyCare Values Integrity, Respect, Teamwork, Sense of Urgency, Continuous Improvement, and Accountability. Benefits SpecialtyCare is committed to supporting professional growth for our associates. Each associate is allocated funds for continuing education, membership fees, and dues for professional associations. We also provide tuition reimbursement or tuition repayment assistance. We provide a full benefits package including a matching 401K and generous PTO plan. We also cover the cost of maintaining certification. SpecialtyCare is an Equal Opportunity and Affirmative Action Employer Employment with SpecialtyCare is atwill PM19 PI116329067
Dec 14, 2019
Location: Brooklyn, New York, United States Category: Sterile Processing Req_ID: 190000NR Posted Date: Oct 22, 2019 Passionate, driven people dedicated to making a difference in healthcare. SpecialtyCare sterile processing teams play a vital role in the health and wellbeing of our patients. By tracking and sterilizing vital surgical instruments, we reduce the risk of infection, lost instruments, incomplete trays, and surgeon frustration. Our Educators work in conjunction with the management team to ensure proper training for the sterile processing team. Our certified technicians provide the expertise, quality control, and strict regulatory compliance to keep the operating room running smoothly. Our SPM supervisors and managers are also instrumental in overseeing operations, conducting inservice training, and working with hospital administrators and staff to find and implement efficiencies that provide ontime service delivery, reduce costs, and ensure patient safety. Job Summary As the Sterile Processing Educator you are responsible for education and quality assessments of the hospital's Sterile Processing Program according to IAHCSMM, CSBSPD and AAMI guidelines. You will work with the Supervisors and Managers to maintain consistent high standards in the training and education process of Sterile Processing Technicians to assure that the department will meet or exceed Joint Commissions/HFAP requirements. Essential Duties and Responsibilities Assures that the standards of operation of the department comply with the standards set by regulatory agencies, such as the state Department of Health, Joint Commission and others. Provides a comprehensive departmental orientation to all new personnel and required training to all staff on an ongoing basis. Develops and implements departmental performance improvement activities and assures ongoing staff participation. Maintains continued education in the field of Central Sterile Processing operations and equipment through education, literature and seminars. Provides instructions and inservice in new products, procedures and equipment in a manner that will identify and prevent resource loss and maintain safety. Participates as an active member of hospital committees as assigned. Provides training and education to staff to prepare them for the national certification examinations. Provides instructions and inservice in new products, procedures and equipment in a manner that will identify and prevent resource loss and maintain safety. Requirements Associate's Degree or equivalent, preferred. Three years of experience as an Educator or equivalent sterile processing management experience. CRCST certification or CBSPDS certification required. Must have the ability to teach and have demonstrated ability in written and oral communications and interpersonal skills. The Successful Candidate The successful candidate must bring a high level of ethical, intellectual, professional and personal values that complement the team and company vision. The following competencies are highly valued: Strong relationship builder with exceptional interpersonal skills that can influence perceptions, decisions and actions of others through effective communications both within the organization and externally. Proven selfstarter who works well both independently and in a team environment. High energy, selfmotivated individual whose style is effective in working with all levels of the organization to drive performance and continuous improvement using an analytical and metrics based approach. Ability to effectively review and synthesize medical literature for the purpose of writing clinical procedure guidelines, clinical policies and peer review scientific publications. Works well in a fastpaced environment and with a sense of urgency. Lives the SpecialtyCare Values Integrity, Respect, Teamwork, Sense of Urgency, Continuous Improvement, and Accountability. Benefits SpecialtyCare is committed to supporting professional growth for our associates. Each associate is allocated funds for continuing education, membership fees, and dues for professional associations. We also provide tuition reimbursement or tuition repayment assistance. We provide a full benefits package including a matching 401K and generous PTO plan. We also cover the cost of maintaining certification. SpecialtyCare is an Equal Opportunity and Affirmative Action Employer Employment with SpecialtyCare is atwill PM19 PI116329067
Commercial Cleaner We are Hiring for Seasonal Positions with the possibility to become Permanent! QBS, a leading and dynamic provider of premier facilities-related services to commercial properties in the New York metropolitan area seeks motivated service workers for seasonal work. You will be responsible for the successful delivery of all aspects of maintenance services in order to guarantee a spotless facility. Maintenance services include client spaces, public areas, and rest room maintenance. We have an [more] experienced team of cleaning and maintenance professionals, many of whom have risen through the ranks from cleaning buildings to managing accounts. And, were looking for a hard-working and dedicated individual to join our team. Evening hours/ flexible working hours preferred! Responsibilities: Office cleaning- corporate office space Removal of trash Restroom cleaning Kitchen and pantry maintenance Lobbies/Elevators and Common areas' Must be able to take direction from supervisors and ensure all work is completed in the time frames given Requirements: Candidate must be flexible in working schedule (work weekends and/or overtime, evening shift) Professional appearance and good communication skills Prior cleaning/maintenance experience in commercial or retail space Can start immediately You must be capable of standing and walking for long periods, in all types of weather Ability to lift 50lbs, to bend, reach, lift and carry with or without reasonable accommodation Ability to take direction and work in a team oriented environment Must have high energy and strong work ethic Must be able to commute to Greater NYC area Punctual and Reliable Be accessible in the event of an emergency Must adhere to QBS safety policies ***Please note that this is a Temporary/Seasonal employment, that may lead to permanent. Quality Building Services is an Equal Opportunity Employer committed to hiring a diverse workforce. EOE/Minorities/Females/Vet/Disability Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. PI116329808
Dec 14, 2019
Commercial Cleaner We are Hiring for Seasonal Positions with the possibility to become Permanent! QBS, a leading and dynamic provider of premier facilities-related services to commercial properties in the New York metropolitan area seeks motivated service workers for seasonal work. You will be responsible for the successful delivery of all aspects of maintenance services in order to guarantee a spotless facility. Maintenance services include client spaces, public areas, and rest room maintenance. We have an [more] experienced team of cleaning and maintenance professionals, many of whom have risen through the ranks from cleaning buildings to managing accounts. And, were looking for a hard-working and dedicated individual to join our team. Evening hours/ flexible working hours preferred! Responsibilities: Office cleaning- corporate office space Removal of trash Restroom cleaning Kitchen and pantry maintenance Lobbies/Elevators and Common areas' Must be able to take direction from supervisors and ensure all work is completed in the time frames given Requirements: Candidate must be flexible in working schedule (work weekends and/or overtime, evening shift) Professional appearance and good communication skills Prior cleaning/maintenance experience in commercial or retail space Can start immediately You must be capable of standing and walking for long periods, in all types of weather Ability to lift 50lbs, to bend, reach, lift and carry with or without reasonable accommodation Ability to take direction and work in a team oriented environment Must have high energy and strong work ethic Must be able to commute to Greater NYC area Punctual and Reliable Be accessible in the event of an emergency Must adhere to QBS safety policies ***Please note that this is a Temporary/Seasonal employment, that may lead to permanent. Quality Building Services is an Equal Opportunity Employer committed to hiring a diverse workforce. EOE/Minorities/Females/Vet/Disability Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. PI116329808
Night Area Manager The Night Area Manager has multiple responsibilities for managing operations during evening and overnight hours. Job Responsibilities included but not limited to: Communicate with operations support team and day area manager team. Go over all schedules and coverages for assigned locations. Communicate with building supervisors regarding all coverages and activities. Review calendar to confirm delivery of supplies for all assigned locations. Meet with HR to go over disciplines, suspensions, warnings and other personnel issues for assigned buildings. Choose a random building (different location each day) for the beginning of the shift. Perform safety training and ensure each supervisor is following QBS processes and expectations. Ensure all WO and payroll is updated by each supervisor. Each time there is injury or accident, steps for documenting injuries/accidents must be completed (separate training and materials on documentation will be provided). The Night Area Manager is responsible for ensuring that supplies are ordered monthly Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. PI116329809
Dec 14, 2019
Night Area Manager The Night Area Manager has multiple responsibilities for managing operations during evening and overnight hours. Job Responsibilities included but not limited to: Communicate with operations support team and day area manager team. Go over all schedules and coverages for assigned locations. Communicate with building supervisors regarding all coverages and activities. Review calendar to confirm delivery of supplies for all assigned locations. Meet with HR to go over disciplines, suspensions, warnings and other personnel issues for assigned buildings. Choose a random building (different location each day) for the beginning of the shift. Perform safety training and ensure each supervisor is following QBS processes and expectations. Ensure all WO and payroll is updated by each supervisor. Each time there is injury or accident, steps for documenting injuries/accidents must be completed (separate training and materials on documentation will be provided). The Night Area Manager is responsible for ensuring that supplies are ordered monthly Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. PI116329809
Building Supervisor QBS has immediate openings for talented and responsible experienced supervisors to assist the Director of Operations in the day to day responsibilities. Our ideal candidate Must have prior experience in managing a large staff of cleaners/maintenance employees and instills the highest standard of service to our clientele. He/she must have meticulous attention to detail,must be proactive in his/her approach, and hit the ground running in all facets of the business responsibilities. Shifts are Monday-Friday (4.00PM to 1.00AM) with an understanding that they should be flexible with their hours. Duties/Responsibilities: Responsible for maintenance and presentation of pristine commercial, residential and retail spaces.Thorough & keen knowledge of janitorial services of commercial, residential and retail spaces including regular cleaning, window cleaning, metal/marble cleaning, utilizes,carpet cleaning etc. Managing staff(including disciplinary action when needed). Approval of timesheets for payroll. Assisting with annual budgets for locations including maintaining inventory and ordering of supplies. Motivate and train service employees.Train them to perform exceptionally by creating a positive working environment. Maintain, manage,cultivate and solidify all vendor relationships along with tenants, building managers, owners, clients, etc. Respond to Emergencies. Regularly report to Director of Operations with updates on all job responsibilities. Must meet deadlines,effectively communicate with Management, follow and implement company procedures and policies with little supervision. Accessible to attend weekly meetings time slot varies. Qualifications: 7+ years; experience managing personnel. (union and non-union employees) 7+ years: facility management experience. (Commercial Class A buildings, residential and/or retail space) Experience with vendor/tenant relations. Must be professional and have excellent peoples skills Demonstrate our culture, be hard working, and must be flexible to adapt and adjust to certain situations. Meticulous attention to detail is a must. Exceptional Microsoft Office Suite skills Must be committed to the companys core value (Commitment, Respect, Honesty, Transparency and Integrity) just to name a few. Quality Building Services is an Equal Opportunity Employer committed to hiring a diverse workforce. EOE/Minorities/Females/Vet/Disability Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. PI116329810
Dec 14, 2019
Building Supervisor QBS has immediate openings for talented and responsible experienced supervisors to assist the Director of Operations in the day to day responsibilities. Our ideal candidate Must have prior experience in managing a large staff of cleaners/maintenance employees and instills the highest standard of service to our clientele. He/she must have meticulous attention to detail,must be proactive in his/her approach, and hit the ground running in all facets of the business responsibilities. Shifts are Monday-Friday (4.00PM to 1.00AM) with an understanding that they should be flexible with their hours. Duties/Responsibilities: Responsible for maintenance and presentation of pristine commercial, residential and retail spaces.Thorough & keen knowledge of janitorial services of commercial, residential and retail spaces including regular cleaning, window cleaning, metal/marble cleaning, utilizes,carpet cleaning etc. Managing staff(including disciplinary action when needed). Approval of timesheets for payroll. Assisting with annual budgets for locations including maintaining inventory and ordering of supplies. Motivate and train service employees.Train them to perform exceptionally by creating a positive working environment. Maintain, manage,cultivate and solidify all vendor relationships along with tenants, building managers, owners, clients, etc. Respond to Emergencies. Regularly report to Director of Operations with updates on all job responsibilities. Must meet deadlines,effectively communicate with Management, follow and implement company procedures and policies with little supervision. Accessible to attend weekly meetings time slot varies. Qualifications: 7+ years; experience managing personnel. (union and non-union employees) 7+ years: facility management experience. (Commercial Class A buildings, residential and/or retail space) Experience with vendor/tenant relations. Must be professional and have excellent peoples skills Demonstrate our culture, be hard working, and must be flexible to adapt and adjust to certain situations. Meticulous attention to detail is a must. Exceptional Microsoft Office Suite skills Must be committed to the companys core value (Commitment, Respect, Honesty, Transparency and Integrity) just to name a few. Quality Building Services is an Equal Opportunity Employer committed to hiring a diverse workforce. EOE/Minorities/Females/Vet/Disability Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. PI116329810
Recruiter The Recruiter will be responsible for sourcing, screening, hiring and onboarding candidates for all positions throughout the company with a special focus on janitorial related positions (general cleaners, window cleaners, metal, marble and wood maintenance) and security positions (security officers, fire life safety directors)Essential Functions:Responsible for full-life cycle recruitment process:osourcing, screening and recruiting oon-boardingoverifying new hire paperworkofollow-up/new employee engagement. Assess staffing needs of QBS develop a plan for meeting needs.Determine whether some needs can be met by rehire of recently discontinued temp staff who are eligible for rehire. Constantly working with Operations in regards to acquiring evaluation from recently laid off vacation replacement cleaners. Proactively source and recruit potential cleaning candidates and security candidates by researching and contacting various job board sites, internet sites, schools, community outreach, agencies, etc.Determine cost-efficient candidate search sources based on available internal budget; build applicant sources by researching and contacting various job board and internet sites, schools, community outreach and agenciesScreen resumes, call, phone screen and schedule for interviews, as applicable.Interview/screen candidates to ensure they meet standards for the position, including necessary certifications, licenses, skill sets, experience, etc. Implement all on-boarding procedures and ensure compliance with forms; assist with license verification and tracking as applicable.Maintain detailed tracking of all sourcing, recruiting, hiring, follow-up activities.Assist with creation/implementation of ATS; maintain and update data in ATSAssist with establishing and administering performance evaluations and tracking for new hiresInteract with new employees as it pertains to employee engagementDiscuss and track concerns/issues voiced by applicants or new hires with managementCreate a Life-Cycle project for every new vacation replacement and track their whereaboutsOther duties and responsibilities as assigned by the Lead Recruiter Experience/EducationBachelors degree required3+ years prior experience in a recruiting role in corporate HR or Agency3+ years experience handling full life cycle recruiting3+ years experience of managing the internal Applicant Tracking SystemExperience handling high volume of job placementsIntermediate to advanced level in Microsoft Office suite including strong Excel skillsAbility to effectively and efficiently prioritize and multi-taskOrganizational skills are a priority. Strong oral and written communications skills (listening, speaking) requiredComfortable working in a fast-paced environment with changing prioritiesAbility to read people during interviews and screenings and determine appropriate fit for the job(s) sought by the applicantPrior experience working in a facilities services industry preferredQuality Building Services is an Equal Opportunity Employer committed to hiring a diverse workforce.EOE/Minorities/Females/Vet/Disability Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. PI116329811
Dec 14, 2019
Recruiter The Recruiter will be responsible for sourcing, screening, hiring and onboarding candidates for all positions throughout the company with a special focus on janitorial related positions (general cleaners, window cleaners, metal, marble and wood maintenance) and security positions (security officers, fire life safety directors)Essential Functions:Responsible for full-life cycle recruitment process:osourcing, screening and recruiting oon-boardingoverifying new hire paperworkofollow-up/new employee engagement. Assess staffing needs of QBS develop a plan for meeting needs.Determine whether some needs can be met by rehire of recently discontinued temp staff who are eligible for rehire. Constantly working with Operations in regards to acquiring evaluation from recently laid off vacation replacement cleaners. Proactively source and recruit potential cleaning candidates and security candidates by researching and contacting various job board sites, internet sites, schools, community outreach, agencies, etc.Determine cost-efficient candidate search sources based on available internal budget; build applicant sources by researching and contacting various job board and internet sites, schools, community outreach and agenciesScreen resumes, call, phone screen and schedule for interviews, as applicable.Interview/screen candidates to ensure they meet standards for the position, including necessary certifications, licenses, skill sets, experience, etc. Implement all on-boarding procedures and ensure compliance with forms; assist with license verification and tracking as applicable.Maintain detailed tracking of all sourcing, recruiting, hiring, follow-up activities.Assist with creation/implementation of ATS; maintain and update data in ATSAssist with establishing and administering performance evaluations and tracking for new hiresInteract with new employees as it pertains to employee engagementDiscuss and track concerns/issues voiced by applicants or new hires with managementCreate a Life-Cycle project for every new vacation replacement and track their whereaboutsOther duties and responsibilities as assigned by the Lead Recruiter Experience/EducationBachelors degree required3+ years prior experience in a recruiting role in corporate HR or Agency3+ years experience handling full life cycle recruiting3+ years experience of managing the internal Applicant Tracking SystemExperience handling high volume of job placementsIntermediate to advanced level in Microsoft Office suite including strong Excel skillsAbility to effectively and efficiently prioritize and multi-taskOrganizational skills are a priority. Strong oral and written communications skills (listening, speaking) requiredComfortable working in a fast-paced environment with changing prioritiesAbility to read people during interviews and screenings and determine appropriate fit for the job(s) sought by the applicantPrior experience working in a facilities services industry preferredQuality Building Services is an Equal Opportunity Employer committed to hiring a diverse workforce.EOE/Minorities/Females/Vet/Disability Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. PI116329811
Security Officer QPS is seeking experienced and licensed Security Officers for immediate openings. Officers are responsible for ensuring safety of staff and visitors of class "A" office buildings, positions are also available in retail and residential buildings. Monitor access controls systems including turnstiles, cameras, loading dock. Screen visitors, guests, contractors and delivery personnel and issue passes to authorized individuals. Prepare incident reports and escalate serious issues to manager(s) as per protocol. Provide direction and assistance to building occupants during emergency incidents. Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. New York Security Guard License (Required) 8-hour annual Security Officer refresher - current (Required) 16- hour on the job training certificate - (Required) Fire Guard for Impairment F-01 (Preferred), must be obtained within 30 days of employment First Aid / AED - CPR certification preferred Quality Building Services is an Equal Opportunity Employer committed to hiring a diverse workforce EOE/Minorities/Females/Vet/Disability PI116329812
Dec 14, 2019
Security Officer QPS is seeking experienced and licensed Security Officers for immediate openings. Officers are responsible for ensuring safety of staff and visitors of class "A" office buildings, positions are also available in retail and residential buildings. Monitor access controls systems including turnstiles, cameras, loading dock. Screen visitors, guests, contractors and delivery personnel and issue passes to authorized individuals. Prepare incident reports and escalate serious issues to manager(s) as per protocol. Provide direction and assistance to building occupants during emergency incidents. Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. New York Security Guard License (Required) 8-hour annual Security Officer refresher - current (Required) 16- hour on the job training certificate - (Required) Fire Guard for Impairment F-01 (Preferred), must be obtained within 30 days of employment First Aid / AED - CPR certification preferred Quality Building Services is an Equal Opportunity Employer committed to hiring a diverse workforce EOE/Minorities/Females/Vet/Disability PI116329812
IT SUPPORT SPECIALIST Quality Building Services is seeking an IT Support Specialist to provide Hardware and Software application support to maximize IT infrastructure uptime and customer satisfaction with both in house users and company clients. The individual will become a subject matter expert with the IT Hardware and associated software functionalities in use within the business environment. The individual will be the primary escalation point for all hardware and software issues for business units. The individual will be responsible for troubleshooting and resolving IT cases in the office and on the field. The individual will partner with division managers and IT Personnel on training materials and product rollouts. Experience: IT/Computer Science, 3 years (Preferred) Troubleshooting, 3 years (Preferred) Experience with Guartek, or another employee check-in/out system using NFC or QR codes, 1-3 years (Preferred) Experience with Asset tracker/Inventory management system with Serial numbers and/or QR Codes, 1-3 years (Preferred) Experience with Fleet management solutions (GPS, NFC) hardware and maintenance components, 1-3 years (Preferred) Working knowledge of Commercial Printers hardware and maintenance components, 1-3 years (Preferred) Working knowledge of Office phones hardware and maintenance components, 1-3 years (Preferred) Working knowledge of Office VideoConferecing hardware and maintenance components, 1-3 years (Preferred) Working knowledge of Office/Retail video surveillance hardware and maintenance components, 1-3 years (Preferred) Apple Airwatch, Android Google Play Admin, 1-3 years (Preferred) Salesforce, 1-3 years (Preferred) Microsoft Office, 3 years (Preferred) Key Responsibilities: Responsible for hardware & related software security and configuration functions to meet business needs. Assist in providing 24/7 critical support for supported mission critical business applications Application issue resolution: perform analysis and provide primary issue resolution for assigned resources and projects. Coordinate with software vendors when relevant Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Periodically perform data cleansing activities in the applicable databases. Develop reports, dashboards and processes to continuously monitor data quality and integrity. Education/Soft Skills Requirements: A minimum of a Bachelor’s Degree in Information Technology, Computer Science or related field is required A minimum of 3 years of work experience is required with a minimum of 1-3 years working in support of facilities maintenance and security business Able to conduct research into application issues and products Proven experience with troubleshooting principles, methodologies and issue resolution techniques. Demonstrate ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines. Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology. Must possess strong verbal and written communication skills required with the ability Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. PI116329813
Dec 14, 2019
IT SUPPORT SPECIALIST Quality Building Services is seeking an IT Support Specialist to provide Hardware and Software application support to maximize IT infrastructure uptime and customer satisfaction with both in house users and company clients. The individual will become a subject matter expert with the IT Hardware and associated software functionalities in use within the business environment. The individual will be the primary escalation point for all hardware and software issues for business units. The individual will be responsible for troubleshooting and resolving IT cases in the office and on the field. The individual will partner with division managers and IT Personnel on training materials and product rollouts. Experience: IT/Computer Science, 3 years (Preferred) Troubleshooting, 3 years (Preferred) Experience with Guartek, or another employee check-in/out system using NFC or QR codes, 1-3 years (Preferred) Experience with Asset tracker/Inventory management system with Serial numbers and/or QR Codes, 1-3 years (Preferred) Experience with Fleet management solutions (GPS, NFC) hardware and maintenance components, 1-3 years (Preferred) Working knowledge of Commercial Printers hardware and maintenance components, 1-3 years (Preferred) Working knowledge of Office phones hardware and maintenance components, 1-3 years (Preferred) Working knowledge of Office VideoConferecing hardware and maintenance components, 1-3 years (Preferred) Working knowledge of Office/Retail video surveillance hardware and maintenance components, 1-3 years (Preferred) Apple Airwatch, Android Google Play Admin, 1-3 years (Preferred) Salesforce, 1-3 years (Preferred) Microsoft Office, 3 years (Preferred) Key Responsibilities: Responsible for hardware & related software security and configuration functions to meet business needs. Assist in providing 24/7 critical support for supported mission critical business applications Application issue resolution: perform analysis and provide primary issue resolution for assigned resources and projects. Coordinate with software vendors when relevant Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Periodically perform data cleansing activities in the applicable databases. Develop reports, dashboards and processes to continuously monitor data quality and integrity. Education/Soft Skills Requirements: A minimum of a Bachelor’s Degree in Information Technology, Computer Science or related field is required A minimum of 3 years of work experience is required with a minimum of 1-3 years working in support of facilities maintenance and security business Able to conduct research into application issues and products Proven experience with troubleshooting principles, methodologies and issue resolution techniques. Demonstrate ability to take initiative, successfully handle and prioritize multiple competing assignments, and effectively manage deadlines. Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology. Must possess strong verbal and written communication skills required with the ability Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. PI116329813
Sales Support Quality Building Services is a growing janitorial and security service provider with clients whose holdings include commercial, residential, retail and hospitality buildings. We are currently seeking a self-organized Salesforce Coordinator to join our Sales Team. The ideal candidate must be dynamic, self-motivated, assertive, goal oriented, and a team player. They must possess a strong, professional work ethic as well as exceptional written and verbal communication skills. The ideal candidate must be comfortable working within a dynamic, ever changing and challenging environment. The individual must have strong technical skills to support the daily functions of the sales team. Job Responsibilities: Provide support to the sales team, including generating proposals, contracts, sales authorizations and processing cancellations Generate work orders upon acceptance of one-time jobs and holiday requests Communicate with the accounting department regarding work orders, invoicing and billing issues Produce schedules upon acceptance of signed contracts Facilitate communication between the sales and operations teams as necessary for scheduling, client complaints, and field supervisor coordination Monitor customer compliments, complaints and relevant issues Perform data entry tasks including updating and up-keeping client accounts, leases, tenant visits, new tenant forms, building profiles and building takeovers Generate and provide Certificate of Insurance and Workers’ Compensation upon client requests Manage the tracking of proposals, contracts and reports on a daily basis Organize and prepare for weekly Sales Team meetings Create monthly expense reports for the Senior Vice President and Director of Business Development Requirements: 2-4 years of experience as a sales support associate, sales coordinator, or administrative assistant Proficient in Salesforce Administration Must be able to work in a fast-paced environment Must have ability to multi task, manage multiple projects at once and meet deadlines Must be organized and detailed oriented Must be proficient in Microsoft Word, Outlook, Excel and WinTeam Quality Building Services is an Equal Opportunity Employer committed to hiring a diverse workforce. EOE/Minorities/Females/Vet/Disability Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. PI116329814
Dec 14, 2019
Sales Support Quality Building Services is a growing janitorial and security service provider with clients whose holdings include commercial, residential, retail and hospitality buildings. We are currently seeking a self-organized Salesforce Coordinator to join our Sales Team. The ideal candidate must be dynamic, self-motivated, assertive, goal oriented, and a team player. They must possess a strong, professional work ethic as well as exceptional written and verbal communication skills. The ideal candidate must be comfortable working within a dynamic, ever changing and challenging environment. The individual must have strong technical skills to support the daily functions of the sales team. Job Responsibilities: Provide support to the sales team, including generating proposals, contracts, sales authorizations and processing cancellations Generate work orders upon acceptance of one-time jobs and holiday requests Communicate with the accounting department regarding work orders, invoicing and billing issues Produce schedules upon acceptance of signed contracts Facilitate communication between the sales and operations teams as necessary for scheduling, client complaints, and field supervisor coordination Monitor customer compliments, complaints and relevant issues Perform data entry tasks including updating and up-keeping client accounts, leases, tenant visits, new tenant forms, building profiles and building takeovers Generate and provide Certificate of Insurance and Workers’ Compensation upon client requests Manage the tracking of proposals, contracts and reports on a daily basis Organize and prepare for weekly Sales Team meetings Create monthly expense reports for the Senior Vice President and Director of Business Development Requirements: 2-4 years of experience as a sales support associate, sales coordinator, or administrative assistant Proficient in Salesforce Administration Must be able to work in a fast-paced environment Must have ability to multi task, manage multiple projects at once and meet deadlines Must be organized and detailed oriented Must be proficient in Microsoft Word, Outlook, Excel and WinTeam Quality Building Services is an Equal Opportunity Employer committed to hiring a diverse workforce. EOE/Minorities/Females/Vet/Disability Quality Building Services (QBS) is a client-responsive firm dedicated to providing premium cleaning, maintenance, restoration, security and specialty services throughout the New York Metropolitan area. Each day, QBS ensures over 30 million square feet of Class A Manhattan office space are maintained to exceptional standards. Security services are offered through our sister company, Quality Protection Services. PI116329814
Exciting sales opportunity with a growing photography industry-leader! Description Amazing opportunity for an experienced sales driver to join Lifetouch's Preschool team, work with Preschool Center Directors/decision makers, and drive sales in a fast-paced, results-driven environment. Lifetouch, a Shutterfly Company, is the industry leader in Preschool photography. Each day our Sales Reps.: Drive sales (new accounts) in an assigned area by cold calling/visiting prospective customers to introduce new photography products and packages. Identify and maximize sales opportunities. Use customer relationship management (CRM) system to efficiently and consistently track sales activities. Retain customers by visiting and partnering with key accounts. Qualifications Post-secondary education, preferred. 1 - 2 years proven outside sales/new account growth experience. Customer relationship management (CRM) system use, preferred. Strong interpersonal skills, including communication and presentation skills. Ability to sell, acquire new business, influence and negotiate. Possess a valid U.S. driver's license with full use of dependable, insured automobile. A full job description will be available to interviewed candidates. Benefits include: Paid training Incentives Paid time off Medical and Dental Benefits 401K Application submission will close on September 27th, 2019. PI116322110
Dec 14, 2019
Exciting sales opportunity with a growing photography industry-leader! Description Amazing opportunity for an experienced sales driver to join Lifetouch's Preschool team, work with Preschool Center Directors/decision makers, and drive sales in a fast-paced, results-driven environment. Lifetouch, a Shutterfly Company, is the industry leader in Preschool photography. Each day our Sales Reps.: Drive sales (new accounts) in an assigned area by cold calling/visiting prospective customers to introduce new photography products and packages. Identify and maximize sales opportunities. Use customer relationship management (CRM) system to efficiently and consistently track sales activities. Retain customers by visiting and partnering with key accounts. Qualifications Post-secondary education, preferred. 1 - 2 years proven outside sales/new account growth experience. Customer relationship management (CRM) system use, preferred. Strong interpersonal skills, including communication and presentation skills. Ability to sell, acquire new business, influence and negotiate. Possess a valid U.S. driver's license with full use of dependable, insured automobile. A full job description will be available to interviewed candidates. Benefits include: Paid training Incentives Paid time off Medical and Dental Benefits 401K Application submission will close on September 27th, 2019. PI116322110
