General Dynamics Information Technology
New Orleans, LA, USA
Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician II you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Technician II joining our team to serve as the first point of contact for IT problem resolutions for the Department of the Navy Enterprise Service Desk (NESD). You will assist customers by researching technical issues, exploring answers, and providing information and alternative solutions through a variety of methods including phone, email, chat, and enterprise ITSM. **Contingent upon award** HOW A HELP DESK TECHNICIAN II WILL MAKE AN IMPACT Assisting and supporting end-users with technical issues and questions related to specialized Navy software...