12 sr customer experience professional jobs found in Phoenix, AZ

The Honeywell Aerospace Customer Service Representative (CSR) for the C-5 / C-130 programs serves as a dedicated customer support resource responsible for ensuring seamless execution of order management, customer communication, and reporting activities. This role is aligned to customer-funded program requirements and supports program execution, operational coordination, and customer satisfaction. In this role, you have a significant impact in driving operational excellence, improving customer satisfaction, and ensuring the organization delivers a world-class customer experience. Responsibilities Customer Management: Serve as primary customer contact, manage inquiries, support calls and updates. Order Management: Manage order lifecycle in SAP, process changes, expediting, resolve discrepancies. Program Coordination: Liaise with Engineering, Logistics, Manufacturing, and Contracts; ensure execution. Reporting: Deliver status updates and maintain visibility of performance. Issue...

Join a team recognized for leadership, top innovator, and diversity. Exciting Opportunity within the Communication, Navigation and Surveillance (CNS) organization! This position is for the Sr. Eng PM within the Communication, Navigation and Surveillance (CNS) COE. The CNS team is a large global team based out of Deer Valley Arizona with design teams in Minneapolis Minnesota, Bangalore India, Hyderabad India, Bruno Czech Republic, and Beijing China. The CNS team designs, builds, and maintains some of the world’s most valued safety systems within the Aerospace industry. The product line spans from Weather, Radar, Ground Proximity Warning Systems, Instrumented Landing Systems, Communication, Datalink and Navigation Radios, Transponders, Traffic Collision Avoidance Systems and Radar Altimeters. As a Sr. Eng PM here at Honeywell Aerospace, you will play a critical role in leading and managing large engineering projects across the global CNS domain. You will be responsible for defining...

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future. Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs...

As a Sr Advanced Semiconductor Engineer here at Honeywell Aerospace, you will contribute to the design and development of ASICs and FPGAs that support our aerospace technology initiatives. You will be involved in the architecture, design, implementation, verification, and integration of a wide variety of ASICs and FPGAs used in many products, including Flight Controls Systems, Weather Radars, Displays, and many more. You will work closely with world class hardware and software engineers during planning, requirements and architecture, design, test and integration phases. Key Responsibilities ASIC/FPGA Design, Verification, and Validation Assist with creating Quotation Estimates and Project Planning Author Design Requirements Develop HDL Create Simulation Testbenches Perform successful Synthesis and Place & Route Integration and Test Support Provide Customer Support Prepare Documentation Mentor junior engineers *** RELOCATION PACKAGE AVAILABLE ***...

As a Lead Avionics Certification Engineer here at Honeywell Aerospace, you will play a key role in leading the certification process for new products, ensuring compliance with industry standards and regulations. You will develop and implement certification strategies and plans, collaborating with cross-functional teams to ensure successful certification. Staying updated with industry trends and regulations related to product certification will be crucial in this role. Additionally, you will provide technical guidance and support to the team. You will report directly to our Sr. Certification Manager and you will work out of our Phoenix, Arizona location on a hybrid work schedule. In this role, you will impact Honeywell Aerospace by ensuring compliance with regulatory requirements, maintaining product quality, reducing time-to-market, mitigating risks, fostering collaboration, and driving continuous improvement in the certification process. Responsibilities KEY...

Join us in shaping the future of aerospace innovation in Arizona! Honeywell Aerospace, headquartered in Phoenix, is a global leader in aviation technology and industrial innovation. With a legacy of engineering excellence, Honeywell designs and manufactures advanced solutions for aircraft engines, avionics, and connected systems that power thousands of aircraft worldwide. As an Experience Customer Experience Professional , you will play a critical role in supporting our Aircraft on Ground (AOG) customers. You will respond to urgent customer needs, manage service cases, and work cross‑functionally to ensure fast and accurate resolution. This role is essential in delivering reliable customer experience and supporting operational excellence across our teams. You will report directly to the Sr. Customer Experience Manager and work onsite at our Phoenix, AZ location on a Hybrid schedule after training. Training will be held Monday–Friday, 8:00am–5:00pm for the first 90 days....

Exciting Opportunity within the Communication, Navigation and Surveillance (CNS) organization! This position is for the Senior Advanced Project Engineer within the Communication, Navigation and Surveillance (CNS) COE. The CNS team is a large global team based out of Deer Valley Arizona with design teams in Minneapolis Minnesota, Bangalore India, Hyderabad India, Bruno Czech Republic, and Beijing China. The CNS team designs, builds, and maintains some of the worlds most valued safety systems within the Aerospace industry. The product line spans from Weather, Radar, Ground Proximity Warning Systems, Instrumented Landing Systems, Communication, Datalink and Navigation Radios, Transponders, Traffic Collision Avoidance Systems and Radar Altimeters. As a Sr. Advanced Project Enginee r here at Honeywell, you will play a critical role in leading and managing engineering projects across the global CNS domain. You will be responsible for defining project scope, objectives, and...

Short Elliott Hendrickson Inc. Position Title: Civil Project Manager / Client Manager Location: Phoeniz AZ Position Type: Full time Description: Imagine being an employee-owner of a company guided by engaged and empowered team members like yourself. Where a culture of respect, flexibility, and accountability aren't just ideals - they're our foundation, and diverse backgrounds and perspectives are valued as drivers of innovation and growth. Join us, as together, we are Building a Better World for All of Us®. You belong at SEH SEH is currenting searching for a Civil Project Manager / Client Manager to join our talented Civil team! Why our employee-owners love SEH: "I was on vacation last week and had zero concerns that my colleagues would help out with anything that came into my inbox!" – GIS Analyst "What company has a CEO who cares enough to seek out one-on-one conversations ranging from 'How are you?' to 'What do you think would help the...

As a Sr Production Planner here at Honeywell, you will play a key role in developing and implementing long-term strategies for our supply chain to optimize efficiency, reduce costs, and improve overall performance. You will focus on aligning supply chain operations with business goals, considering factors such as customer demand, network design, and supplier relationships. You will report to our Production Planning Leadership team and work out of one of our United States locations on a hybrid work schedule. In this role, you will have a direct impact on Honeywell’s business operations by optimizing inventory levels, enhancing supply chain processes, and managing costs to improve customer satisfaction and reduce waste. Responsibilities KEY RESPONSIBILITIES Develop and implement supply chain strategies that align with business objectives Analyze demand patterns and supply capabilities to optimize inventory levels Collaborate with cross-functional teams to ensure...

As a Sr Production Planner here at Honeywell, you will be leading globally across the supply chain network to deploy the Honeywell Global Design Model (GDM) and facilitate the full adoption across your network. In this role, you will ensure the network Capacity Plans and Constrained Master Production Schedules optimize the labor and machine resources whilst achieving the business goals for cost control, productivity, and working capital. You will lead the monthly Production Planning process cycle for your network of sites, and ensure finished goods production plans align with the site and network Supply Plans, in order to achieve maximum customer satisfaction and ensure working capital remains within the business goals. Responsibilities Key Responsibilities Lead the monthly Production Planning process cycle for your network of sites Ensure finished goods production plans align with the site and network Supply Plans Optimize labor and machine resources to achieve business...

As a Sr Production Planner here at Honeywell, you will be leading globally across the supply chain network to deploy the Honeywell Global Design Model (GDM) and facilitate the full adoption across your network. In this role, you will ensure the network Capacity Plans and Constrained Master Production Schedules optimize the labor and machine resources whilst achieving the business goals for cost control, productivity, and working capital. You will lead the monthly Production Planning process cycle for your network of sites, and ensure finished goods production plans align with the site and network Supply Plans, in order to achieve maximum customer satisfaction and ensure working capital remains within the business goals. Responsibilities Key Responsibilities Lead the monthly Production Planning process cycle for your network of sites Ensure finished goods production plans align with the site and network Supply Plans Optimize labor and machine resources to achieve business...

As a Sr Advanced Mechanical Design Engineer/NX Expert – High Pressure Turbine Design here at Honeywell Aerospace, you will become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe, and even making it possible to breathe on Mars. Are you ready to help us make the future? Honeywell Aerospace is launching the development of a new family of gas turbine engines that will help shape the future of the aerospace industry. The new family will be lighter, quieter, and more powerful while being 100% Sustainable Aviation Fuel capable. The Engines and Power Systems business unit at Honeywell is dedicated to developing and delivering innovative solutions for the aerospace and power generation industries. We design and manufacture engines, power systems, and related components that meet the highest standards of...