Dana-Farber Cancer Institute
Boston, MA
Job Ref:JR-4573
Location:450 Brookline Ave,
BOSTON,
MA 02215
Category:Operations
Employment Type:Full time
Work Location:Hybrid: 2-3 days onsite/week
Salary/Pay Rate:$57,200.00 - $64,700.00 per year
Overview
Reporting to the Manager, Disease Center Scheduling Operations, the Supervisor of Established Patient Operations is responsible for the oversight of day-to-day and scheduling operations. The Supervisor has direct supervision of approximately 6 Clinical Scheduling Specialists and Clinic Coordinators. The Supervisor provides human resources management of staff relative to hiring, corrective action, training, and evaluation of employees. Drawing on a broad understanding of the DFCI and Scheduling Department practices and policies, and displaying a degree of initiative and independent judgement, the Supervisor will continually assess and direct a wide range of issues, including personnel management, systems issues, and escalated patient issues that may arise. The...