AGS, LLC
Las Vegas, NV, USA
AGS, LLC Job Summary Entry level position in Field Service. This position is responsible for the servicing, installing, converting, upgrading and preventative maintenance of all AGS gaming equipment. The Field Service Technician I position does not work standard set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays. This position reports to the Regional Field Service Manager. Responsibilities Performs preventative maintenance and general maintenance Completes all reports and paperwork in a timely manner Must have excellent customer service skills Must complete technical procedures such as all WOs on both slots and table games Troubleshoot and repair service incidents in a timely manner and escalate as necessary Keep parts inventory current Skills/Requirements High School diploma or GED required Entry level, gaming experience is not necessary, but is a plus Must have 2 years’ experience in electronics and/or...