150 customer service representative ii jobs found

Central Research, Inc. (CRI) has an exciting opportunity available for a Customer Service Representative II. This position provides phone and email support for a Federal client in Oakland, Maryland. This position will be telework/work from home until COVID-19 safety precautions change. Duties and Responsibilities: • Provide a high-level of customer service in all responsibilities • Answer customer phone calls and emails • Provide correct answers or refer customers to appropriate next steps • Learn necessary information to provide high-level customer service about relevant topics Minimum Qualifications: • 1 year of customer service experience in a high-volume environment including: managing inbound and outbound calls, receiving, and responding to email and faxes • High school diploma or equivalency • Public Trust security clearance • US citizenship required per the contract Preferred Qualifications: •...

Job Description A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Role Summary                                                           Customer Service is responsible for primary contact with the company’s consumer inquiries, which includes emails, phones and written correspondence. We believe that Customer Service is the face of the company, beyond our great...

Job Description A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Role Summary                                                           Customer Service is responsible for primary contact with the company’s consumer inquiries, which includes emails, phones and written correspondence. We believe that Customer Service is the face of the company, beyond our great...

Job Description A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Role Summary                                                           Customer Service is responsible for primary contact with the company’s consumer inquiries, which includes emails, phones and written correspondence. We believe that Customer Service is the face of the company, beyond our great...

Job Description A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Role Summary                                                           Customer Service is responsible for primary contact with the company’s consumer inquiries, which includes emails, phones and written correspondence. We believe that Customer Service is the face of the company, beyond our great...

Job Description A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Role Summary                                                           Customer Service is responsible for primary contact with the company’s consumer inquiries, which includes emails, phones and written correspondence. We believe that Customer Service is the face of the company, beyond our great...

Job Description A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Role Summary                                                           Customer Service is responsible for primary contact with the company’s consumer inquiries, which includes emails, phones and written correspondence. We believe that Customer Service is the face of the company, beyond our great...

Job Description A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Role Summary                                                           Customer Service is responsible for primary contact with the company’s consumer inquiries, which includes emails, phones and written correspondence. We believe that Customer Service is the face of the company, beyond our great...

Job Description A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Role Summary                                                           Customer Service is responsible for primary contact with the company’s consumer inquiries, which includes emails, phones and written correspondence. We believe that Customer Service is the face of the company, beyond our great...

Job Description A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Role Summary                                                           Customer Service is responsible for primary contact with the company’s consumer inquiries, which includes emails, phones and written correspondence. We believe that Customer Service is the face of the company, beyond our great...

Motion Industries Summary Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). Duties Responds to customer inquiries regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion. Builds customer relationships to drive repeat business by relating to the customer and drive...

Motion Industries Summary Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s).Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Duties Responds to customer inquiries regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the...

Motion Industries Summary Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). Duties Responds to customer inquiries regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Builds customer relationships to drive repeat business by relating to...

Motion Industries Summary Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). Duties Responds to customer inquiries regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Builds customer relationships to drive repeat business by relating to...

IMI Americas Inc. IMI plc IMI plc is at the forefront of delivering motion and fluid control technologies that create a more sustainable world, improving the quality of life for our customers and communities and ultimately delivering our purpose of Breakthrough Engineering for a Better World. Comprising of three specialist divisions : IMI Precision Engineering , IMI Critical Engineering , and IMI Hydronic Engineering , each is focused on collaborating with our customers to develop innovative solutions that solve their challenges and push the boundaries in our industry. Our one big team work fairly and effectively but most importantly together to ensure we maintain the foundations that have enabled IMI’s success through its 150-year heritage. Role Overview The Customer Service Representative II represents the mid-level customer service position and is responsible for acting as a primary contact for...

Motion Industries Summary Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and are fully met. The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s). Duties Responds to customer inquiries regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Builds customer relationships to drive repeat business by relating to...

Avidex Description: The Customer Service and Support Representative - II is responsible for providing operational support for the Managed Services department and its customers. This role identifies, researches, and resolves technical problems for customers with accounts. You will be responds to email and phone support requests, and documents, monitors, and tracks service requests to ensure timely resolutions. This person has knowledge of managing services help desk procedures and best practices. You will be a great fit if you are well-organized, personable, responsible, able to multitask, detail-oriented, a clear communicator, and focuses on providing, excellent customer support. A strong background in electronics, computers, and audiovisual industry best practices is required. Company benefits include: Competitve compensation plan Full medical, dental and visison benefits Flex schedules (depnding on client needs) 401(k) with employer match 120 PTO, 9 paid...

AGS, LLC Job Overview The Field Service Technician II has a proven electronics background with at least 2 years’ experience in a lesser role or 3 years’ experience in a casino technical role. This position is responsible for the service, installation, conversion, upgrade and preventative maintenance of all AGS gaming equipment. The Field Service Technician II position does not work standard set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays. This position reports to the Regional Service Manager or Field Service Supervisor. Responsibilities Can provide technical training on most aspects of installations, theme changes, game software upgrades, server upgrades, etc. Provides “best in the business” customer service Part of advanced support team sent in to troubleshoot and resolve technical problems Performs site surveys at new Class II or Class III locations and functions as a primary liaison with internal...

If you care about the environment and want to do work that improves our planet, consider joining our team! For almost 50 years, Bay West LLC (Bay West) has been a recognized leader delivering Environmental Solutions nation-wide and we’re proud of our stellar safety programs and records. We’re a unique mix of expertise & strong tenured employees in the following services: Environmental Consulting, Engineering, Emergency Response, and Waste Management for a mixed portfolio of Federal, State, Municipal, & Industrial/Commercial clients. Due to the growth of Bay West in our commercial environmental consulting services, we are seeking an environmental project manager. This position will primarily manage projects at contaminated properties in Minnesota and Wisconsin including environmental due diligence sites (Phase I and II environmental site assessments), brownfield redevelopment sites, and investigations and cleanups for commercial and public sector clients. Other...

This is a remote position in the Greater Jacksonville, Tallahassee, FL area. Job Description Company: Protos Security Title: Field Operations Manager Location: Jacksonville/Tallahassee, FL THE COMPANY Protos Security (“Protos” or the “Company”) is the largest technology-enabled Security Officer and Off -Duty Law Enforcement Management company in the U.S. Protos offers its clients a customized and integrated approach to managing security officer and off-duty programs, video monitoring solutions, and video equipment services through over 4,000 vendors and agencies, comprising the industry’s largest network of screened and vetted security officers and off-duty law enforcement, combined with state-of-the-art technology and data analytics. Protos delivers holistic security risk mitigation services to Fortune 500 clients throughout North America, Puerto Rico, and the Caribbean. Protos was the first and remains the only security management company to...