$16.00 hourly
APMEX
Oklahoma City, OK, USA
OKC Metro area and surrounding areas preferred. Hybrid Opportunity! Work from home up to 2 days per week - Equipment provided! Hours: Flexible 7a-7p Days: Monday-Friday The Customer Service Representatives are the initial point of contact for prospective and existing customers who may have inquiries about an order, a product or service that our business provides. A day in the life of a Customer Service Representative at APMEX! Deal directly with customers either by telephone or written correspondence Handle and resolve customer questions, comments, or concerns in a professional, polite manner Listens attentively, clarifying questions, diffusing conflict, and finding solutions Commitment to increasing customer satisfaction Manage customers' accounts by keeping record of interactions and transactions Communicate and coordinate with internal departments Document and provide follow up to customer interactions Other Qualities of a Call Center Customer Service Rep... Communication...