1283 customer-service jobs found in Washington, DC

The Operations Manager oversees order and transaction processing in the Customer Service department including orders and payments for journals, books, and online content. Responsibilities include the management of activities related to accounts receivable, reporting, and information coordinated with APA accounting. This position also serves as a backup to the Call Center Manager.   ESSENTIAL DUTIES AND RESPONSIBILITIES Manage Data and Batch Processing Oversees the data entry, EDI, and batch processing of the department to ensure that orders and payments are processed within a 48 -hour period and posted for month-end closing. Manages and coordinates checks, lockboxes, and credit card reports that are required by APA accounting and see that material is processed on a daily basis. Know what the workload is on the floor to make decisions about resource allocation. Oversees incoming order and payment streams and customer inquiries from the mail, lockbox, and email boxes to...

Location: US-VA-Arlington | US-FL-Tampa Job ID: 2021-2113 # of Openings: 3 Category: Customer Operations and Support About The Role: ** ARC requires all employees to be vaccinated against COVID-19. We will consider medical and religious accommodations as required by law ** ARC is searching for a Customer Service Representative to join our team. In this position, you will provide high quality, professional customer service in an informative and personable manner to customers seeking assistance with ARC products and services. You will be responsible for effectively deciphering the customer's needs, coming up with the best solution, and clearly communicating that solution to the customer. In this position, you will work a rotating shift schedule between the hours of 8:45am - 9:00pm (Monday - Friday). Part-time options considered. This position may have the opportunity for telework/remote work. If you thrive in a fast-paced environment and pride yourself on providing...

Greet & Check-In Customers Open/Close Repair Orders Provide Customer Updates Manage & Post Insurance Payments Follow up on Accounts Receivables Review completed repairs w/ customers (If Estimator is not Available) General office Admin work. Salary $40000 - $45000 / Year PI188393673

About the role: See yourself starting a new career journey?As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem!You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager.Some weekend and evenings shifts required. You Will: Provide patients with exceptional customer service by understanding and advising the patientâs needs Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit Consistently deliver sales plan and office goals...

Room & Board Inc Job ID: 2022-4043 Location: US-MD-Elkridge | US-MD-Elkridge Category: Delivery & Distribution - Customer Support Associate Type: Full Time Min Salary: USD $50,000.00/Yr. Max Salary: USD $55,000.00/Yr. Overview Come, love what you do. Whether a Room & Board customer is picking up an order at our delivery center, interacting with us over the phone or opening their door to us, we take great pride in making them feel comfortable. As a Customer Support Associate with our home furnishings Delivery Center in Elkridge, MD, you are the heart of our welcoming and professional atmosphere. You will work in an office setting to coordinate details associated with customer pick up and deliveries, being mindful of both the customer's needs as well as the efficiencies of the delivery team as you create a seamless experience for each and every customer. Location : 7045 Troy Hill Drive, Suite 500 Elkridge, MD 21075 Schedule :...

About the role: See yourself starting a new career journey?As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted community of doctors and knowledgeable teams who help our patients see, look, and be their best. No optical experience? No problem!You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care to our patients. This role reports to the Office General Manager.Some weekend and evenings shifts required. You Will: Provide patients with exceptional customer service by understanding and advising the patientâs needs Assist patients in eyewear/frame/lens selection process by using knowledge of product lines and options to educate patients on best fit Consistently deliver sales plan and office goals...

Zendesk Remote, United States of America R22036 Job Description Zendesk is a service-first CRM company that builds powerful, customizable software crafted to improve customer relationships. At Zendesk, we encourage growth, innovation and believe in giving back to the communities we call home. Helping customers do business with us online easier and faster has become more meaningful than ever. The majority of our SMB and mid-market customers learn, evaluate and buy our products online directly with no or minimal sales support. This has made it critical for us to simplify how our customers learn, try and buy our products to serve their customers the best CX experience. Growing this online business is very meaningful for our growth goal. We also believe that the diversity of customers it brings in improves the quality of the overall product experience that we build at Zendesk. Job Summary The Product Growth & Monetization team at Zendesk is passionate about...

Aleut Management Services Location: Washington, DC Essential functions Establish/maintain approximately 350 information technology equipment (i.e., computers, monitors, wireless devices, printers, etc.) accountability. Prepare documentation within the property book area to ensure regulatory requirements are met. Maintain records in connection with property turn-ins, issues, transfers, receipts, inventories, and other property transactions for compliance with and adherence to policies, regulations and guidance. Update and maintain inventory of stock and prepares memorandum and reports according to Office guidance. Perform equipment inquiries (status of delivery or office location), maintain equipment databases, retrieve a variety of data including arrival date, serial number, location, number on hand to provide information to customers, verify and follow-up on new equipment purchase requests, etc. Provide written/verbal comments/inputs to plans...

Jobs For the Future Jobs for the Future is an Equal Opportunity Employer and is committed to diversity in its workforce. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Jobs for the Future requests priority referrals of Protected Veterans for this job opening, and all other externally posted company employment opportunities. Senior Prospect Researcher Position Location: Flexible (Remote within the United States) About JFF: Jobs for the Future (JFF) is a leading national nonprofit that drives transformation of the American workforce and education systems to achieve equitable economic advancement for all. About theposition: The Development Team works across all units to support strategic fundraising at JFF. We seek out new funding...

Location : Washington D.C Pay Range : $16.00-$16.50 Vision Technician Job Profile   Overview: Hero Practice Services is seeking a Vision Technician to ensure a positive first impression by executing administrative as well as optometric duties to positively maximize each patients’ entire visit within the Vision department of our practices. Hero Practice Services is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities. With offices across the country, we have helped over a million children, ages six months through 20 years, gain access to the care they need since 2006. Working at Hero is both a career and a calling…join us, BE A HERO! The Opportunity As a Vision Technician on the Hero Team, you will have balanced lifestyle, a competitive compensation package and the opportunity to work in a...

Location : Washington, D.C. Pay Range : $24.00 - $27.50 Lead Orthodontic Assistant Job Profile   Overview: Hero Practice Services is seeking a Lead Orthodontic Assistant to improve and maintain practice production and profitability by optimizing patient flow and delivering outstanding customer service and patient care while increasing patient satisfaction. Hero Practice Services is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities. With offices across the country, we have helped over a million children, ages six months through 20 years, gain access to the care they need since 2006. Working at Hero is both a career and a calling…join us, BE A HERO! The Opportunity As a Lead Orthodontic Assistant on the Hero Team, you will have balanced lifestyle, a competitive compensation package and the opportunity...

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Suitability: No Suitability Required Public Trust/Other Required: Job Family: Software Development Job Description: GDIT is growing and our mission is to deliver outstanding customer service, next-generation technologies and drive innovation within the US Federal Government marketplace to meet the mission-critical needs. We are currently seeking software engineer to join our team in Washington, DC. * US Citizenship is required with an active Top Secret/SCI with the ability to obtain a CI Poly clearance Required Skills: LCAT requires 4 years of experience with programming and software development in multiple layers in the software stack (UI, web or micro services, database, search) Needs Python, Cypher, familiarity w/ AWS & w/ Linux for backend &...

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret Suitability: No Suitability Required Public Trust/Other Required: Job Family: Help Desk Job Description: Are you technically savvy? Would you enjoy a career that directly keeps our nation safe and secure?  Can you thrive in a highly structured environment, while working with some of the most cutting-edge technologies as you provide service/help desk support for a knowledge-based help desk?  General Dynamics Information Technology is seeking highly motivated individuals to join our rapidly growing team of technical help desk professionals. Employees in this role will serve as the first point of contact for IT problem resolutions for the Department of State service desk and will assist customers by researching technical issues, exploring answers, and providing information and alternative solutions.  This...

United States, District of Columbia, Washington Airport Customer Service 25-Jul-2022 Ref #: 16341 LinkedIn Tag: #LI-LR3 How you'll help us Keep Climbing (overview & key responsibilities) Vision: Deliver world-class...

Job Description HGV Now Offers Day One Team Member Benefits! This position will provide you the opportunity to apply your skills in property engineering, leadership, and preventative/reactive maintenance. If you are excited, and hardworking, about ensuring our guests have a memorable experience then this is a wonderful time to join us! Hilton Grand Vacations is looking for a detailed Contracts Coordinator. You will help generate Real Estate Contract documents for various properties based on the basic supporting information provided by Sales with a focus on accuracy and efficiency. If this sounds like something you are interested in, please apply now! Contract Process Prepare and generate contracts and related closing documents accurately and in a timely manner Verify data entry through our company software and program systems reviewing documents Process payments for various transactions (ie. Japan Notary Fee, ADP, Maintenance Fee, Interest Due, Wire...

Job Description This is a great opportunity to bring your sales career to a leader in the hospitality industry. This position will provide you the opportunity to utilize your skills in customer service, sales and organization! If you are excited, and passionate, about ensuring our guests have a memorable experience then this is a wonderful time to join Hilton Grand Vacations. What will I be doing? As a Sales Gallery Coordinator , you will be responsible for driving company success through performing the following tasks to the highest standards: Exhibit friendly attitude in all interactions with guests, management, and other staff members to set a positive environment for the Sales Executives Work at an equivalent level with other team leads by providing proficient leadership across all teams within the Support Services department to encourage cross team interaction as well as cross team leadership coverage and support Verify accuracy of invitation and...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a full-time Regional Banker / Teller team member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities. You will be part of the Regional Resource Team, based in Washington, DC, to support multiple branches in PNC's Greater Washington Retail Market. Job Description Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty while...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Washington, DC at the Shepherd Park retail banking branch. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and...

Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a full-time Teller Lead within PNC's Retail Branch organization, you will coach Tellers on customer service skills and supervise conversations that enable referral opportunities for PNC products. You will also greet customers in the lobby, educate customers on new technology, supervise customer transactions, and assist with outbound calling initiatives. This position will be based in Washington, DC at the PNC Place retail banking branch. Job Description Coaches, mentors and leads tellers by...