4 utility technician jobs found

POSTING DEADLINE This position is posted until filled. DEPARTMENT Department: Customer Service Call Center  JOB DESCRIPTION Customer Service Supervisor  Salary Grade: G07 Minimum  Midpoint  Maximum $73,060 - $96,804 - $120,548 Given the financial nature of this position, this position may be required to obtain a credit check depending on location. If the position is covered, prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a credit background check.    SUMMARY:   Under general supervision, supervises activities such as customer service, customer billing, call center operations, credit and collection, customer assistance, division accounting, meter reading, cashiering, data entry, division accounting, marketing, and sales.  Provides resource management and supervision through performance planning, appraisals, training, interviewing, hiring, directing, counseling, and corrective action.  Manages regulatory,...

JOB DESCRIPTION This is a temporary position and employment is through a staffing vendor. SUMMARY:   Under direct supervision accountable for the implementation, development, maintenance, and creation of the overall Customer Experience procedure/process documentation. Researches, designs, updates, conducts, and coordinates the development, implementation, and assessment of the Customer Service Unit (CSU) technical and soft skills training programs, and materials. Accountable for overseeing implementation of new and existing programs, processes and policies. Ensure consistency and collaboration on all new hire and reoccurring training and knowledge needs of the business to support the organizational goals as well as technology. Works closely with management to develop and deploy training strategies and initiatives. Maintains metrics, benchmarking, and continuous process improvement for contact center development and training initiatives. Assists in the design of the...

Description: IVA’AL Solutions, LLC provides support to the Air Force (AF) Family Advocacy Program (FAP) and is responsible for staffing qualified Licensed Clinical Social Workers, Licensed Registered Nurses, Certified Victim Advocates, and Program Assistants at U.S. AF Military Treatment Facilities (MTFs) across the country. The AF FAP is a Department of Defense, (DoD) funded program whose purpose is to both prevent and respond to intimate partner abuse, child abuse, and problematic sexual behavior with children and youth. The Family Advocacy Treatment Manager (FATM) is a member of the multidisciplinary Family Advocacy Program (FAP) team and provides the following services: Assess and treat individuals, families, and groups whose maltreatment allegation(s) meet criteria for maltreatment. Provide voluntary, comprehensive prevention services to prevent the occurrence of family maltreatment. The FATM is the primary provider of treatment services for assigned...

POSTING DEADLINE This position is posted until filled. PREFERENCES Strong Interpersonal Skills Ability to coordinate across multiple stakeholders  Microsoft Office Applications  JOB DESCRIPTION Business Operations Specialist Salary Grade: G07 Minimum  Midpoint  Maximum $73,060 - $96,804 - $120,548 SUMMARY:   Designs and oversees process integrity of major business models for Regional Operations.  Develops business planning templates, analyzes and reports O&M Budget in excess of $14 million and Capital Budget in excess of $7 million, provides a centralized information resource for operational, major projects, and personnel information measures. ESSENTIAL DUTIES AND RESPONSIBILITIES:  Designs and develops business plan templates, aggregating the area plans into a Regional Strategic plan and performance criteria. Ensures strategies are established to attain specified objectives, and provides consolidated status and issue...