$51,600 - $64,600 yearly
NV Energy
Las Vegas, NV
NV Energy Position Title: IT Enterprise Technician I Job ID: 10005666 Location: Las Vegas, NV, United States Description: Job Description Basic Purpose The IT Enterprise Technician I provides technical expertise and guidance in supporting end-user problems with desktops, laptops, servers, peripherals, telecommunications, the mainframe, applications and hardware. Responsibilities Essential Duties and Responsibilities Assist in response to end-users' inquiries regarding technology issues. Includes incident recognition, research, isolation and follow-up steps for first and second tier issues. Use incident management database and technology resource center systems. Support most end point devices of MidAmerican Energy Company network. Recommend systems modifications/configurations to reduce user problems. Perform system administration, including managing the life cycle of network accounts, permissions, access control lists,...