4 transportation coordinator jobs found

*About the Company* Headquartered in Tupelo, MS, Wise Staffing Group is a full-service human resources company specializing in temporary and career staffing with an emphasis on providing excellent customer service. Wise Staffing Group become one of the largest staffing services in the Southeast United States. Since 1987, we have proven to be one of the most respected providers of innovative staffing solutions. We have developed and offer industry leading services that provide dependable, qualified workers. Each office sets and maintains the same high standards of operation and ongoing commitment to quality services. We consistently work toward superior performance in fulfilling client needs. *Position Overview* The Onsite Recruiter is a goal-oriented self-starter with proven experience in recruitment and human resources. The ideal candidate demonstrates effective communication skills and brings strong operational support to the Wise Staffing Group team. This role is responsible...

The Brokerage Customer Service Representative ensures exceptional service delivery and operational efficiency by acting as a key liaison between customers and internal teams. This role is responsible for managing customer commitments and ensuring freight is managed and shipped in an accurate and timely manner. Position Responsibilities Coordinate and monitor transportation activities across multiple shipments and carriers. Continuously communicate with customers, carriers, shippers and receivers through email and phone calls; keeping customers informed of the status of deliveries, including updating of the customer web sites or EDI exchanges. Works with various internal departments to find solutions to customer needs to cover freight loads, track and trace load movement, schedule appointments and service failures. Track shipment status, ETAs, and exceptions while ensuring accurate and timely updates. Proactively identify opportunities to improve load coverage,...

The Service Specialist role will focus on improving how we service freight for our customers and making sure our professional drivers are set up for success to service freight. This role will keep track of service failures along with communicating directly with drivers when they are not on pace to meet service expectations. This role will be the connection between our drivers and the Customer Service Representatives to ensure that any updates or delays are reported to the customer to ensure a good working relationship between the business and our customers. Responsibilities Facilitate smooth and accurate shift handoffs to ensure continuity of fleet operations. Support the driver of the month recognition program to promote performance and morale. Enter and manage load-related CPRs (Customer Problem Reports) and EAs (Exception Alerts) to ensure accurate documentation and resolution. Communicating availability and ETA’s to planning and customer service....

Advocate Driver Managers are the lifeline of our most valuable assets, our professional drivers. They are responsible for assisting in a variety of driver needs but also managing and directing the work of professional drivers. Advocate Driver Managers are required to take actions or make recommendations with respect to discipline, terminations, and other changes of a driver’s employment status. This role is pivotal in driving the performance and professionalism of our fleet, ensuring drivers meet and exceed operational standards. Responsibilities • Serve as the primary point of contact for professional drivers, communicating via phone, messaging, and in-person meetings to resolve issues and support operational success. • Manage all driver interactions, coaching and documenting any issues. • Provide corrective counseling and performance coaching to professional drivers as needed. • Be available for efficient communication with drivers, and in-house personnel. • Create a...