2 teller member service representative jobs found

BASIC FUNCTION  Member Service Representatives (MSRs) provide exceptional service and valuable solutions via remote delivery channels such as telephone, chat, online messages, e-mail, and web. MSRs accurately and efficiently respond to member account inquiries and process a variety of electronic transactions for members, encouraging members to choose the Credit Union as their primary financial services provider by proactively building relationships.  MSRs comply with applicable policies and procedures; adhere to optimized schedule while exceeding call center monitoring expectations. MSRs proactively suggest appropriate products and services to educate members and potential members to manage their financial needs and provide information about WEOKIE Federal Credit Union’s mission and vision.  MAJOR ACTIVITIES  1. Provide exceptional member service by being knowledgeable, engaging with members, making members feel valued, and consistently applying defined service standards....

I. PARENT COMPANY BACKGROUND: Healthcare Partners Investments (HPI) was founded in 2004 to help improve the convenience and quality of health care to the Oklahoma City metropolitan area through strategic physician partnerships. Our unique partnership with member physicians affords them the opportunity to develop, own and operate their own medical practices and hospitals while providing outstanding medical care to the community. At HPI we recognize that our physicians are key to our success. Physician engagement ensures quality care is given to each patient, so we strive to provide the best management and support services possible for our physicians. The company has seen a lot of growth since being founded over twelve years ago. We now own and operate three hospitals, multiple outpatient therapy and imaging centers and dozens of clinics across the metro from Edmond to Newcastle to Choctaw. We look forward to further expanding our service offerings and footprint in the community...