$196,000 - $223,500 yearly
NWN
Boston, MA
Director, Offerings - Managed & Lifecycle Services US-MA-Boston Job ID: 2026-7339 Type: Regular Full-Time # of Openings: 1 Category: OFFERINGS Remote - United States Responsibilities The Offering’s Director is accountable for sustainably growing services attach, adoption, and recurring revenue across every offering — spanning the full customer lifecycle from advise and design through onboarding, adoption, optimization, renewal, and expansion. The role owns the standardization, documentation, packaging, pricing-inclusion clarity, and attach motion that turn services from a per-offering afterthought into a consistent, scalable, sellable discipline across cloud, SaaS, and traditional environments. It leads with the Service Delivery Framework — people and process first, with EMP and data/analytics as the differentiator layered on top — and serves as the central point of alignment across Offerings, Pre-Sales, Service Delivery, Customer Success, Finance,...