$161,000 - $241,000 yearly
Zendesk
Austin, TX
Location: Austin, Texas, United States of America | Madison, Wisconsin, United States of America Requisition ID: R35286 Position_Type: Full time Job Description We are looking for a hands-on CRM Platform Tech Lead to act as the technical anchor for our CRM engineering team. While our architects focus on the multi-year, cross-platform roadmap, your focus will be on the "here and now"—turning complex business requirements into elegant, scalable solutions and getting them across the finish line. In this role, you will be the go-to technical expert for a squad of developers and administrators. You won't be managing people in an HR capacity; instead, you will be in the trenches with the team, leading by example. You will own the technical delivery of sprint commitments, tackle the most complex coding challenges, and champion an AI-first mindset across the squad to fundamentally change how we build and deliver technology. By actively mentoring the team, you...