Medline Industries, Inc.
Chicago, IL
Job Summary Medline is hiring for a Product Support Specialist in the Capital Equipment & Furnishings division! This position is located at the Merchandise Mart in Chicago, IL on a hybrid basis. The Product Support Specialist will provide in depth knowledge and support to various internal product and sales teams. Job Description Responsibilities: Work collaboratively with the Product Support team to ensure that all incoming customer/sales requests are reviewed and resolved or passed to the appropriate group. Resolve intermediate to difficult problems, while collaborating with more senior level employees on more complex problems/crosses. Accurately cross-reference and/or research external brands to identify corresponding Medline products. Identify and report training deficiencies to Product Manager or Senior Product Support Specialist. Access gaps in product offerings and work with the relevant product manager to set-up new vendors and items. Report...