Foster Fuels
Rustburg, VA, USA
SUMMARY The position requires a skilled employee who is committed, courteous, knowledgeable, and hard working. Customer service, safety, dependability, punctuality are top priorities for Foster Fuels employees. The Propane Billing Clerk will work in the Propane Operations Division processing invoices for payment and preparing customer invoices with impeccable detail and care. DUTIES Prepare daily bills and invoices and complete the invoicing process for submission to customers. Ensure actual cost match customer's quoted job specs. Track Contractor/Builder multi-staged billing to ensure accuracy. Answer phone calls and emails in a timely manner with the utmost courtesy and professional demeanor to respond to customer inquiries regarding service, pricing and delivery schedules. Assist customers with account balance explanation and make collections calls as necessary Generates recurring charges on accounts and reconcile monthly. Maintain records for reporting...