2 sr specialist jobs found

Job Summary: The Specialist Managed Services Sr is considered an advanced Individual Contributor / Technical Lead. This role acts as a trusted technical advisor and escalation point for complex services and key customers. The individual leads technical oversight for service turn-ups and lifecycle readiness, proactively identifies risks, and drives resolution across Engineering and Operations. In addition to customer-facing responsibilities, the role influences process improvements, mentors junior staff, and ensures consistent execution of service delivery standards. Job Responsibilities: Technical & Engineering Oversight • Serve as the primary technical authority for complex customer services and managed service offerings • Lead validation of service architectures, configurations, and operational readiness • Proactively identify systemic risks and improvement opportunities Managed Services & Customer Enablement • Define standards for customer documentation, training...

About Us Who we are: Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners. Job Description Samsonite is looking for a dynamic and data-driven Senior Digital Marketing Specialist who will support customer acquisition and sales goals. Reporting to the Sr. Manager Acquisition, you will assist in launching, analyzing, and scaling online campaigns to help drive growth....