University of Pittsburgh
Pittsburgh, PA, USA
Full-Time Retail Shift Lead (Temporary) The Office of Business, Hospitality, and Auxiliary Services is seeking a Shift Lead to support the University's daily retail operations of three stores and a copy center, and will be responsible for opening and/or closing. Key responsibilities include, but are not limited to: Delivering excellent customer service and assisting customers with merchandise selection. Demonstrating strong attention to accuracy and detail. Developing and maintaining product knowledge. Performing basic computer data entry tasks and operating standard retail equipment. Processing a variety of transactions, including cash, checks, bank cards, Panther Funds, gift certificates/cards, University requisitions, credit memos, and bookstore accounts. Processing online sales orders. Supervising student workers and assigning daily tasks. Ensuring student workers adhere to customer service standards. Receiving, stocking, and merchandising products daily, and...