Riggs CAT
Springdale, AR
Riggs CAT Description:
The Rental Service Administrator is responsible for coordinating the daily administrative activities of the Rental Service operation, ensuring work orders, scheduling, and customer communication run smoothly by performing the following duties. WHAT YOU'LL DO Maintain a high level of customer satisfaction Open, schedule, and close work orders for rental service and repairs Track and record technicians' time against work orders Serve as a point of contact for technicians on scheduling and work order questions Coordinate scheduling and dispatch information for field technicians Track and maintain warranty documentation on rental engines, machines, and other equipment Demonstrate a positive and professional demeanor, flexibility, and effective communication skills in interactions both internally and externally Support service department operations by ensuring accurate, timely administrative processing Assist in the overall coordination and...