$210,000 - $320,000 yearly
Zendesk
San Francisco, CA
Location: Remote, California, United States of America | Remote, Texas, United States of America Requisition ID: R35819 Position_Type: Full time Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We’re looking for a Principal Customer Architect to help enterprise customers turn early proof of value into lasting adoption of Zendesk’s AI Resolution Platform. You’ll shape technical adoption strategies, guide customers through AI-enabled change, and help them realize measurable business outcomes. You’ll bring together customer goals, technical possibilities, and the right Zendesk specialists to make progress practical and sustainable. What you’ll be doing Lead technical adoption...