2 scheduling specialist jobs found

Job Type Full-Time Overview The IT Support Specialist provides information technology support to students, faculty, staff, alumni and others affiliated with Princeton University through multiple support channels including phone, chat, email, and walk-in/deskside appointments. As a member of the Service Management Office (SMO) within the Office of Information Technology (OIT), this position delivers exceptional customer service and technical troubleshooting to resolve incidents, fulfill requests, and quickly respond to escalations. Working both independently and in collaboration with other IT teams, the specialist provides general customer support for IT services and participates in security response activities, technical emergencies, and continuous service improvement activities. The specialist must demonstrate technical aptitude, strong communication and customer service skills, flexibility, and sound judgment. As a full-time staff member working on-site, the IT...

Job Type Full-Time Overview Reporting to the Associate Director, Training and Help Desk, the Training and Enablement Specialist serves as a key member of the Advancement Training and Technical Services team and is responsible for driving the successful adoption and effective use of technologies supported by Data Strategy & Innovation (DS&I). The Training Enablement Specialist is responsible for designing, developing, delivering, and continuously improving flexible learning and enablement solutions that ensure Advancement staff and campus partners are equipped with the knowledge and resources needed to effectively adopt and use DS&I tools. Through instructional design, technology training, support resources, change enablement activities, and user support, the Specialist helps ensure users have the knowledge, skills, and confidence needed to utilize technology effectively and achieve business objectives. The Specialist works with stakeholders to identify...