Residential Home Health and Hospice
Leawood, KS, USA
PRIMARY DUTIES AND RESPONSIBILITIES: 1. Provide supervision and direction for field staff and act as a liaison between field and office staff. 2. Monitor clinicians via HCHB reports 3. Update Clinical Record on an ongoing basis as relates to communications, orders, re-hospitalizations, conflicts, etc. 4. Evaluate and address customer concerns, including documentation and resolution. 5. Communicate with sales personnel regarding customer issues that arise and may affect referral source relationships. 6. Responsible for communication with clinicians and physicians when adult protective services referral required. 7. Evaluate client episode to determine appropriateness of discharges versus recertification and initiation of orders as appropriate. 8. Review and manage visit time exception requests. 9. Review staff schedules to assure productivity, communicating with PSC of staff availability as well as proving Clinical Manger with projected productivity for staff once/week. Obtains...