Intercontinental Exchange Holdings, Inc.
Jacksonville, FL, USA
Overview:
Job Purpose The Sales Operations Analyst plays a critical role in supporting the sales organization by providing actionable insights, optimizing processes, and ensuring data integrity. This position requires strong analytical skills, proficiency in SQL for data querying and reporting, and hands-on experience with ICE Mortgage Technology platforms to support mortgage-related requests. Responsibilities Data Analysis & Reporting: Develop and maintain dashboards, reports, and metrics to track sales performance and operational efficiency. Use SQL to extract, manipulate, and analyze data from multiple sources. Sales Process Optimization: Identify process gaps and recommend improvements to enhance productivity and accuracy. Collaborate with cross-functional teams to streamline workflows and ensure compliance with industry standards. System Management & Support: Leverage ICE Mortgage Technology tools (e.g., Encompass) to manage mortgage-related data...