$90,593 - $111,157 yearly
Lumicera
Baton Rouge, LA
Overview Lumicera Health Services is seeking a Customer Experience Strategist to join our team! The Customer Experience Strategist will help envision, design, and create prototypes of positive customer interactions. Journey maps, ideation, and other facilitated events to enhance customer experience will be led by this role. Identifying and serving key stakeholders is critical to this role. The Customer Experience Strategist will identify and lead visionary and prototyping activity. The role will participate in strategic planning and lead implementation efforts for the CX/DX department. Is this you? Find out more below! Responsibilities How do I make an impact on my team? Research, identify, and assist in prioritizing and emgering experience trends. Collaborate with business leaders on pre-project creation of vision or value statements. Assist in creating future vision and gaining investment in short term successes. Assist in the creation of long-term...