Schurz Broadband Group, Inc.
Mishawaka, IN
Schurz Broadband Group is hiring an NOC Analyst 1 to join their team. The NOC Analyst 1 is responsible for monitoring network elements, troubleshooting network events, following appropriate steps in escalation/SLA adherence, and expedient communication to all required stakeholders. This position will also be responsible for maintenance of documentation, heavy data collection, and providing analysis/reporting on required metrics and incidents.
Title: NOC Analyst 1
Location: Remote in the following states: NE, AZ, FL, TX, SC, PA, WV, VA, MD, KY, MN, NC, CO, GA, IN
Rate: $21.63 to $22.60 per hour
Full-Time/Part Time: Full-Time
Reporting to: Sr. NOC Manager
Primary Responsibilities Include:
Monitor all essential and available elements within the network for degradation that are or could be potential customer and/or infrastructure impacting issues
Act as first alert response for incident identification to resolution
Perform...