N C Machinery Co.
Lacey, WA
About the Position:
We are looking for someone who is outgoing and enjoys interacting with people to work in our Lacey location. The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs. Customers are taken care of in person or over the phone.
Key Responsibilities
Deliver an exceptional customer experience by proactively following up with customers via phone to address questions, resolve concerns, and ensure equipment needs are fully met.
Coordinate and schedule timely equipment deliveries, pick-ups, preventive maintenance, and repairs to support efficient operations.
Complete administrative tasks accurately and on time, including documentation, data entry, and inventory reconciliation.
Represent the company with professionalism by maintaining industry knowledge, attending required meetings, collaborating with internal teams and partners, and communicating...