Alliance Health
Morrisville, NC
The Supervisor for Complex Case Management will provide supervision, coaching, and monitoring of the Complex Case Management team, a team of licensed clinicians responsible for coordinating care for members identified for Complex Case Management. The position will ensure that the Complex Case Management team performs work that aligns with Alliance’s CCM program description and NCQA guidelines.
This position is fulltime remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings to the Home office may be required.
Responsibilities & Duties
Supervision and Development of Staff
Work with Human Resources and Unit Director to maintain and retain a highly qualified and well-trained workforce
Ensure staff are well trained in and comply with all organization and department policies, procedures, business processes. and workflows
Ensure the department has the needed tools and resources to achieve organizational...