Mobile Modular Management Corporation - A Division of McGrath
Detroit, MI
The specific pay rate and level, if applicable, will depend on the successful candidate's qualifications, prior experience and location. "A Day in the Life " As a Field Service Manager , you will have a high level of involvement and interaction with internal and external customers in helping to solve their service needs. This role also requires work in collaboration with the inventory center supervisors and support the branch including operations and sales teams. "What You'll Do" Clearly and comfortably delegate routine, important tasks, decisions and sets clear objectives and measures while monitoring process, progress, and results for the team. Ensure quality control in the field is tracked and documented regularly using our current monthly tracking reports. Responsible for positive interactions with the customer and ensuring the company's reputation is upheld/improved with every customer contact. Document customer comments from telephone contact with every...