Excellus Health Plan Inc.
Rochester, NY
Job Description: Summary: This position serves as the expert and leader for clinical and care management activities and overall coordination of Case and Disease Management, specifically related to transplants and catastrophic conditions. This position oversees the clinical and administrative operations and implementation of Member Care Management activities, including systematic approaches to improve member health status, and expectation set forth by regulatory and accrediting entities. Essential Accountabilities: Leads team members by communicating and guiding toward achieving department objectives. Establishes a foundation for strong teamwork and customer service. Provides ongoing supervisory and staff development and ensures adequate staffing to accomplish corporate goals. Participates in the recruitment, training and retention of staff. Provides planning and coordination of all facets of clinical care for potential and actual transplant candidates Manages end-to-end...