$130,000 - $180,000 yearly
Berkeley Research Group, LLC
Washington, DC
BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Position Title: IT Service Delivery Manager Location: Washington, DC Position Type: Full time Requisition ID: JR100913 Description: We do Consulting Differently The IT Service Delivery Manager leads BRG’s global Tier 2 IT support organization, delivering high-quality support for endpoint devices, office technologies, and in-person user needs. This role serves as a key liaison between end-user support, infrastructure, cybersecurity, workplace technology, and business stakeholders. The position oversees a geographically distributed team across 50+ offices and multiple countries, ensuring a consistent and scalable service experience. It combines operational leadership with service...