Gregory Poole Equipment Company
Mebane, NC
PRIMARY FUNCTION: This position is responsible for generating sales and customer satisfaction through product knowledge and prompt courteous service. Serves as a source of information and sound advice on CAT and other allied parts. Bilingual (Spanish/English) skills are preferred but not required. ESSENTIAL DUTIES: Interpersonal • Receives orders by telephone, mail and in person from walk-in customers • Initiates calls to customers to solicit orders and verify marketing information. • Promotes aggressive and suggestive selling by means of product knowledge, personal selling skills, over-the-counter contact, telemarketing and direct mail. • Actively seeks additional sales opportunities • Understands and promotes the Parts Exchange System. Promotes additional sales and service sales aggressively • Ensures any customer "call-back" requests are completed to the customer's satisfaction Administrative • Processes customer orders the same day received, making certain that all...