3 operations assistant jobs found

Managing driver managers, setting and informing KPI goals. Coaching and teaching driver managers on objective rules of driving. Additionally, teaching soft skills and assisting in difficult situations involving drivers. Gathering data for executive management. Setting and defining operational policies. Tracking and approving time off, advances, and extra coverage. Responsibilities Coaching, mentoring, measuring, and disciplining Driver Managers. Assist in resolving driver issues. Collaborate with Director and VP’s to create capacity in overbooked situations. Work with Sales Department in developing new accounts. Direct workflow among Driver Managers. Administrative duties associated with Driver management staff. Monitor compliance regarding policies and procedures within fleets. Communicate issues with Director and VP’s of Operations promptly. Network with other departments to ensure quick...

The Safety Supervisor serves as a pivotal leader in fostering a proactive, data-driven, and safety-centric culture across the enterprise. This position combines operational oversight, regulatory expertise, coaching, and strategic analysis to enhance driver performance, minimize risk exposure, and ensure compliance with DOT, FMCSA, and internal safety standards. The Supervisor not only leads and mentors a team of Enterprise Safety Coordinators but also drives continuous improvement initiatives, interprets and leverages safety data, and partners cross-functionally to influence decision-making and process enhancements. This role is critical in strengthening organizational resilience and operational excellence through robust safety protocols and innovation in safety practices while adhering to internal procedures and applicable federal and state DOT and other agency regulations. Responsibilities Lead, coach, and develop a high-performing safety team to execute strategic objectives...

The Transportation Account Manager I manages day-to-day customer interactions for assigned transportation accounts or account segments, facilitates and escalates complex conversations, and ensures operational follow-through that protects both customer satisfaction and company performance. This role serves as a trusted extension of the managed transportation team, owning execution, issue resolution, and customer management Responsibilities Serve as the primary day-to-day point of contact for assigned customers or customer segments. Facilitate customer conversations related to service performance, capacity challenges, exceptions, and operational changes. Negotiate customer-specific solutions and adjustments. Represent the company professionally in customer meetings, calls, and on-site visits. Identify issues that require leadership involvement and escalate appropriately with clear context and recommendations. Coordinate with cross-functional team members to manage tasks,...