3 operations assistant jobs found

ADO Field Trainer/Customer Service Representative US-MI-Grand Rapids Job ID: 2026-8682 # of Openings: 1 Category: Customer Service/Support ADO Cascade Agent Development Office Overview ADO Field Trainer/Customer Service Representative (Grand Rapids, MI) Objective To lead the Field Force to success by providing comprehensive training and customer service support for independent contractor insurance agents to quote, sell, and service clients. To provide operator service during normal business hours by answering and taking ownership of all incoming calls to the Agent Development Office (ADO) in a prompt, professional, and courteous manner. To proactively research and resolve policy issues by assisting agents and customers by phone, in-person, email, daily document listings, and system reports. To oversee daily office operations of the Agent Development Office and policy servicing. To be a multi-line subject matter expert for field staff. To offer training for...

Associate Regional Manager (MFB) US-MI-Lansing Job ID: 2026-8681 # of Openings: 1 Category: Public Relations Farm Bureau Center Overview Associate Regional Manager (MFB - Central Region) Objective To work with the Field Operations Division director and the Member Engagement and Field Training Manager in building, maintaining, and servicing the largest possible membership in each assigned county Farm Bureau in order to implement county, state, and national policies and programs. Responsibilities Associate Regional Manager (MFB - Central Region) Responsibilities Serve as the regional membership and retention manager assisting county Farm Bureaus to plan and implement an approved membership program that will result in membership growth, retention, and involvement.   Manage all organizational aspects of County Administrative Managers including, but not limited to, hiring, training and on-going coaching, performance appraisals, collaborating with county...

Agency Support Analyst US-MI-Lansing Job ID: 2026-8675 # of Openings: 1 Category: Customer Service/Support Farm Bureau Center Overview Agency Support Analyst Objective To provide Level I technical support in a call center environment for up to 2,400 end-users. To provide proactive communication to all appropriate parties regarding online production system issues and outages. To provide problem analysis, resolution and coordination services to customers who require assistance in solving day-to-day operating problems related to specific application software systems, generic use utility software, personal computers and related equipment; network access; production batch output; and technical operating procedures. To recognize, analyze, and report ongoing problem trends and document solutions in a service desk tracking system. Responsibilities Agency Support Analyst Responsibilities Provide end-user problem support by giving immediate response to...