$17.00 - $20.00 hourly
N Ear
Tampa, FL
*N-ear Customer Service Representative* As a Customer Service Representative at N-ear, you will serve as the first point of contact for our customers, providing exceptional administrative and technical support via phone and email. You will handle incoming inquiries, assist with product and warranty questions, and offer internal support to the sales team. This role requires a strong commitment to customer satisfaction, excellent communication skills, and the ability to make timely and accurate decisions. *Main Duties:* * Respond promptly and professionally to customer inquiries via phone and email * Provide accurate information and troubleshooting assistance regarding N-ear products and warranties * Document and escalate product issues and warranty claims as needed * Support the sales team by addressing customer questions and assisting with prospect follow-ups * Track customer interactions and maintain detailed records in the CRM system * Coordinate with warehouse and operations...