Transport Management Services
Chattanooga, TN, USA
The Onboarding Coordinator manages the end-to-end onboarding process, beginning with the applicant’s arrival at orientation through to driver activation. This role is responsible for processing driver applications accurately and efficiently, ensuring qualifications are met, and maintaining compliance with federal, state, and DOT regulations, as well as internal policies and procedures. Responsibilities Communicate with applicants to collect necessary information and documentation for Driver Qualification (DQ) files, including for company drivers, owner operators, lease-purchase, and changeovers. Maintain consistent and clear communication with applicants regarding their file status via phone or in person. Ensure all applications are processed accurately and completely, with all required documentation included. Use designated technologies to perform three years of employment verification in accordance with FMCSR requirements. Organize and review all documents for...