Insight Global
Atlanta, GA, USA
Overview:
Insight Global seeks a qualified Lead AV & Collaboration Engineer to join our Network Infrastructure team. This role acts as a team lead for the audio-visual and collaboration platforms across corporate environments, ensuring flawless meeting execution, executive meeting support, and lifecycle management. As a key technical leader, you will mentor junior technicians, drive standards, and partner with IT and Network Engineering to deliver secure, reliable, and high‑performing AV solutions.
Responsibilities:
A DAY IN THE LIFE Oversee design, implementation, and optimization of enterprise AV and collaboration systems (Teams Rooms, Cisco RoomOS/Control Hub, NEAT Pulse, MTR Pro Portal). Lead daily AV operations, assigning and mentoring Tier I & II technicians. Act as primary escalation point for complex AV incidents, including live event crises. Drive lifecycle management including room refresh planning, firmware governance, and platform modernization. Ensure...