Havel
Fort Wayne, IN, USA
About Us:
From mechanical system analysis and standard energy retrofits, to the installation of complex and integrated protocol systems, we deliver state-of-the-art expertise and customer-centered service.
Job Summary:
Havel is looking for a Service Coordinator to provide support for customers, field personnel, sales people, service manager, and operations managers. #havel # Shambaugh #LI-DF #LI-Onsite
Essential Duties & Responsibilities:
Coordinate and dispatch all incoming HVAC/mechanical service calls, ensuring proper scheduling and technician assignment. Create and maintain job numbers in the electronic dispatch system, including manual entry for warranty, install, and project work not generated through the service app. Process AIS/CIS entries, purchase orders, cash receipts, and pricing updates within Truline and Studio 360. Review, reconcile, and finalize all technician service reports, including editing, correcting, addressing issues,...