$49,657 - $77,924 yearly
Covenant Transport
Chattanooga, TN
The Driver Resource Manager is responsible for managing the day-to-day operations of the Driver Welcome Center. The role will help ensure increased utilization of equipment on the yard, efficiency of navigating drivers through compliance issues, and improve the driver experience upon arrival and departure of the Driver Welcome Center. Responsibilities Develop and implement strategies to improve efficiency and reduce costs. Track key performance metrics, such as total duration times, on-time departures percentages, and driver productivity. Work with Director and SVP to develop and execute initiatives aimed at improving driver satisfaction and operational efficiency, including technology adoption, process changes, and training programs. Monitor and analyze performance metrics to identify areas for improvement. Oversee and improve the flow of incoming and outgoing trucks, ensuring drivers are promptly assigned tasks and resources. Maintain accurate log of...